Clarks Shoes Reviews 242

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Took our Grandson for his first big boy shoes today at Clarks Washington retail shops 29.1.22. We were approached by Alexander who was absolutely fabulous and so informative. He measured, advised, ass... See more

Rated 5 out of 5 stars

Bought shoes at Clarks in Carmarthen. Normally, I hate shoe shopping as I can never make up my mind and inevitably suffer buyer's remorse when I get home with my purchase. Catherine, in the Carmart... See more

Rated 5 out of 5 stars

Abigail at Trafford centre manchester store ( assistant No 405.) super helpful, knowledgeable and patient when we went to buy our baby boys first pair of shoes as panicky clueless new parents. The wel... See more

Rated 1 out of 5 stars

Clarks store in Southampton - the winner of the most awful, unprofessional and unfriendly offline service this year for me! The bunch of the rudest and not attentive with zero respect staff working t... See more

Company details

  1. Shoe Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

Footwear - Online shopping from Clarks. Buy the latest collection of branded and trending Men, Women and Kids Footwear at best prices in India.


Contact info

3.7

Average

TrustScore 3.5 out of 5

242 reviews

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Rated 5 out of 5 stars

Kaley in Croydon was my server.

Kaley in Croydon was my server.
A most pleasant young lady.
Very knowledgable about the products.
A vivacious and effervescent young lady.
Made my shopping a delight.
Love my two pair of shoes
Deva Mae and Amali

June 21, 2022
Unprompted review
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Rated 5 out of 5 stars

Wonderful service 1st class company

I cannot praise Clarks customer care highly enough, they are efficient, courteous in fact everything a customer service centre should be.
And the returns department use Royal Mail and not that awful company that changed its name but not it’s actions.

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

Clarks at the Trafford Centre - served by Lesley

We went to Clarks at the Trafford Centre and were served by Lesley on 7/6/22. She was very helpful and was able to bring out lots of sandals to fit the very wide feet of my daughter with additional needs until we found a lovely pair that were just what we needed

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

Barrow Store

I only went in to the Barrow store to have a look and was approached by a lovely lady called Amy she was very helpful and friendly and a lovely smile .She handled my purchase with care,and was very welcoming she is a asset to Clarks .

June 13, 2022
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Rated 5 out of 5 stars

Brilliant experience in the Clarks…

Brilliant experience in the Clarks store in Lancaster. Fiona was really friendly, attentive and patient with my daughter. Nothing was too much trouble and she ensured we were happy with shoes we selected. Will be back with my other children due to this positive experience!

June 12, 2022
Unprompted review
Rated 5 out of 5 stars

We had the best experience buying shoes…

We had the best experience buying shoes for our toddler. Jess was brilliant. The whole experience was great - she made my daughter really comfortable so she could measure her feet - this has never been an easy process in the past! Beautiful shoes purchased and great advice too. Highly recommend!

June 12, 2022
Unprompted review
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Rated 5 out of 5 stars

I was served by Sharon

I was served by Sharon, assistant 501 in Barrow In Furness. I only stopped in to browse and ended up spending over £400 on several pairs of really comfy shoes. Well done Sharon!

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

Sales person of note - at last!!

What a pleasure to be served by Kim at the Castlepoint (Bournemouth) store.

At last a retail assistant with training and experience.

As a consequence we've made multiple purchases from the store.

A delightful shopping experience - and that's something that's hard to find these days.

Thanks Kim.

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant staff at the store…

Absolutely brilliant staff at the store in Rochdale. All staff very helpful. Joanne helped me with my shoe fitting, she was very professional and knowledgeable about the various footwear available to purchase. Joanne was very friendly and sociable which was great. I recommend the Rochdale Clarks store.

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

Castle Point Bournemouth branch of Clarks Shoe's…

Central Bournemouth branch of Clarks Shoe's did not have my size in a shoe , so they kindly telephoned the nearest branch at Castle Point to reserve it.
I went there today and an extremely helpful assistant called Abby, not only had the shoe waiting, but got me a half size smaller which fitted perfectly.She was extremely helpful and friendly.Thank you Abby. From Andy Campbell

May 24, 2022
Unprompted review
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Rated 5 out of 5 stars

Sandels

I would like to mention the excellent service I received whilst visiting The Clarks shop in Southport
The name of the assistant was Mandy, she was extremely helpful and pleasant

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

New trainers for my two year old

I went to Clarks Shoes at Unit F, Market Place, Bolton on Saturday 21/5/22 and Katie served us. Our daughter's new shoes were pinching her badly. Katie was so very helpful straight away and now my daughter runs all over in her new comfortable shoes. Thank you Katie for such a great experience for our daughter,
Emma

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I visited the Clark's shoe shop in Cribbs causeway looking for a pair of strappy sandals to wear to a wedding.
Susan, the lady who was serving me was very helpful and patient even though I changed my mind several times. All in all it was a very positive experience and if i was looking to buy a pair of shoes in the future then Clark's would certainly be a place i would visit again

May 17, 2022
Unprompted review
Rated 1 out of 5 stars

I bought a pair of Clark shoes on line.

I bought a pair of Clark shoes on line.

Everything is fine with the shoes but what annoyed me was the fact that the delivery driver just left the shoe box on the front porch.

Anyone could have stolen them.

I certainly won't be buying on line again.

May 16, 2022
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Rated 5 out of 5 stars

We visited the Clarks store in…

We visited the Clarks store in Middlebrook, Bolton yesterday and was served by a very lovely, very helpful young lady called Jen. She couldn't do enough for us. The shop was so busy, but she didn't leave anyone waiting long. Very professional young lady.

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Clacton CLARKS - Brilliant as usual

CLARKS - CLACTON

It was engrained in me growing up that Clarks shoes are the BEST because they are made to last. My Mum always bought mine and my brother’s school shoes there, so when I had my children, Clarks was ALWAYS the number one place to go for their school shoes too. I remember my horror when the Clacton store was reportedly closing a few years ago, but thankfully it was saved, although it did move to a smaller shop a few doors down.
It’s been a long time since we’ve needed to pay Clarks a visit since my children left school, but my Daughter needed a decent pair of shoes for work as hers from Next have literally worn down to the sole with all the walking she does as a Teacher, so we paid Clarks a visit in Town. There obviously isn’t as much space in this smaller store, so not too much on display to choose from, but we went in with a couple of pairs in mind after having a good look online, and thankfully these ones were in there to compare.
The ladies in there could NOT do enough to help us. My Daughter chose her favourite pair but they didn’t have her size in store, so the ladies ordered them with next day delivery and they arrived today, in time for her to wear them for work tomorrow - the worn down Next shoes were unceremoniously thrown away immediately. The new Clarks shoes are fab, the Clarks staff were fab, offering us a discount too, now we’ve just got to hope they don’t worry us again with another possible closure scare.
Please use this store in Town rather than order online, or there could be a possibility of it closing!!!

May 15, 2022
Unprompted review
Rated 5 out of 5 stars

Abbie in the UK is excellent

Abbie in the UK is excellent! I ordered a pair of sandals online that were too small; she helped me return them and order the correct size. She was delightful and I hope this goes to the right website to send my appreciation, thank you!

May 13, 2022
Unprompted review

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