So , the site itself is cool , nice graphic , various games , tho their lacking in something really important- the withdrawal- they have to call an admin for it so now people can wait up to 7 days ( a... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Thank you very reliable customer service. Its a live chat and they dontmake you wait hours just to talk to a f*ckin robot or whatever and big up Salzy amazing person very funny and a great kind person... See more
Company replied
Well let’s start with the betting! House return rate is on the high side but when you win you definitely win so if your lucky day comes it ends up balancing out, next community is pretty welcoming and... See more
Company replied
My experience with Clash.gg support was amazing. I had a problem linking my Steam account, and RUNESEN helped me very quickly and professionally. The support was friendly, efficient, and solved my iss... See more
Company replied
Company details
Written by the company
Clash.gg is an free-to-play online social casino for CS:GO and CS2 players. It offers a secure and legal platform to bet skins and coins.
Contact info
Nicosia, Cyprus
- support@clash.gg
- clash.gg
3.1
Average
838 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 51% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
Two days in a row I ran into issues on the site and their live chat customer support was friendly and immediately resolved the issue.
June 3, 2025
Unprompted review
Reply from Clash.GG
Hi Aria,
Thank you for the wonderful feedback! 😊 We’re so glad to hear that our live chat support was able to resolve your issues quickly and that you had a positive experience.
If you ever need assistance in the future, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Great response time and friendly staff!
Great response time and friendly staff, would gamba again!
June 2, 2025
Unprompted review
Reply from Clash.GG
Hi Michael,
Thank you for the fantastic feedback! 😊 We’re thrilled to hear that you had a great experience with our response time and friendly staff. We’re always here to help, and we’re glad you enjoyed your time with us!
If you need anything else, feel free to reach out. We’re always here for you!
Kind regards,
Clash Customer Service Team
Instant support regarding deposits.
May 30, 2025
Unprompted review
Reply from Clash.GG
Hi Yash,
Thank you for the great feedback! 😊 We’re happy to hear that you had instant support with your deposit issue. We always aim to provide quick and efficient assistance to make your experience smooth.
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
They will eventually ban you from…
They will eventually ban you from freebies stating that you abused them - even tho such things are not even mentioned in ToS
So there is no such thing as F2P here.
May 30, 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for your feedback. We want to clarify that we do not ban users for simply using our free rewards. However, if a user is found to be violating our Terms of Service, we may restrict access to those rewards. This is done to maintain a fair experience for all players.
If you believe there was a misunderstanding or if you feel that the action was unfair, you are always welcome to appeal via our live support. We take every case seriously and are committed to resolving any issues.
If you have further questions or need assistance, please don’t hesitate to contact us.
Kind regards,
Clash Customer Service Team
Support extremely helpful and fast
The support member, Runesen, was able to help me with my problem and get it resolved within seconds of me being able to message them. Fast, easy, and concise throughout the process. Lovely service.
May 27, 2025
Unprompted review
Reply from Clash.GG
Hi Nice,
Thank you for the fantastic feedback! 😊 We’re thrilled to hear that Runesen was able to assist you so quickly and provide fast, easy, and effective support.
If you need any further assistance, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
quick and good service
May 26, 2025
Unprompted review
Reply from Clash.GG
Hi clashy,
Thank you for your feedback! 😊 We’re glad to hear that you had a quick and positive experience with our service.
If you need any further assistance, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Very bad customer support,did a case…
Very bad customer support,did a case battle with bots and it was showing that I have more then him and I should win,but at the end the bot took the money even if he had less gems,I contact customer support and they said it was a visual bug,I still have the screen shot of the play showing everything
But still everything you do on that site is gonna make you lose big time,no chances of winning
May 25, 2025
Unprompted review
Reply from Clash.GG
Hi LoveDoctor,
Thank you for your feedback. We’re sorry to hear about the issue you encountered during your case battle. We understand how frustrating this must be, and we appreciate you sharing your experience with us.
As stated in our Terms of Service (Section 20) regarding UI/Interface Errors, any glitches or manipulation in the interface do not affect the actual outcome, which is determined by our provably fair system. The outcome of the game is always governed by that system, and UI errors do not entitle the user to the outcome that appears on their screen.
We understand that this may still be frustrating, but please know that we are always happy to assist and investigate any concerns. If you would like to continue discussing this, feel free to reach out to live support with the screenshot, and we can look into the issue further.
We strive to maintain a fair and transparent experience for all players, and we truly appreciate your understanding.
Kind regards,
Clash Customer Service Team
quick responses from the support team
quick responses from the support team. they were understanding and kind.
May 24, 2025
Unprompted review
Reply from Clash.GG
Hi Matt,
Thank you for the wonderful feedback! 😊 We’re so glad to hear that you received quick responses from our support team and that they were able to assist you in a kind and understanding manner.
If you need any further assistance, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Great support as always
Great support as always, especially with Lento he is great guy
May 22, 2025
Unprompted review
Reply from Clash.GG
Hi BEXRUZJON,
Thank you for the amazing feedback! 😊 We’re so happy to hear that Lento was able to assist you and that you had a great experience with our support team.
If you need anything else, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
i got my issue fixed in 5 minutes
May 21, 2025
Unprompted review
Reply from Clash.GG
Hi Nevo,
Thank you for the great feedback! 😊 We’re thrilled to hear that your issue was resolved quickly and efficiently.
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
sheepy best support
May 20, 2025
Unprompted review
Reply from Clash.GG
Hi Zach,
Thank you for the awesome feedback! 😊 We’re so happy to hear that Sheepy provided you with excellent support. We’ll be sure to pass along your kind words to them!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
SCAM!
Scam site when you got a lot of profit u cant withdraw items, it says that the item its unvailable when it stills in market and u cant withdraw more
May 20, 2025
Unprompted review
Reply from Clash.GG
Hi Daniel,
We’re sorry to hear about the issues you’ve encountered. We understand how frustrating it can be when you face problems with withdrawals. However, if you're experiencing an issue where an item is unavailable, it’s most likely related to the market availability or stock issues, which can sometimes happen.
If you're unable to withdraw, please contact our live support team, and we'll look into it for you. We’re committed to resolving any concerns you may have and ensuring that your experience is smooth and enjoyable.
Thank you for your patience,
Clash Customer Service Team
customer service is really nice
customer service is really nice, helped with all my issues.
May 16, 2025
Unprompted review
Reply from Clash.GG
Hi derk,
Thank you for the wonderful feedback! 😊 We’re thrilled to hear that our customer service was able to assist you and resolve your issues.
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Fast Help – Everything Works Perfectly
Technical support was prompt in resolving my problems, and the skin withdrawal system is functioning properly.
May 15, 2025
Unprompted review
Reply from Clash.GG
Hi Roman,
Thank you for the great feedback! 😊 We’re so glad to hear that our technical support was able to resolve your issues promptly and that everything, including the skin withdrawal system, is functioning properly.
If you need any further assistance, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
If i could i would give 0/5 because…
If i could i would give 0/5 because this site is soo laggy it has so many problems, the support is terriable and it is so rigged
May 11, 2025
Unprompted review
Reply from Clash.GG
Hi there,
We’re truly sorry to hear about your frustrating experience, and we take all feedback seriously. Clash works hard to ensure a smooth experience for all our users, and we understand how lag and issues with support can affect your enjoyment of the platform.
We recently addressed the lag issues and have worked with our team to improve site stability. If you’ve been experiencing ongoing problems, we’d love to hear more so we can resolve them for you. Please feel free to reach out to our live support team via the orange chat button on clash.gg, and we will do everything we can to assist you.
We are committed to providing a fair and enjoyable experience for all players, and we’d be happy to investigate any concerns you have.
Kind regards,
Clash Customer Service Team
Quick issue resolve
May 10, 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for your feedback! 😊 We’re glad to hear that your issue was resolved quickly.
If you need any further assistance, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Very profesional and fast
May 10, 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for your feedback! 😊 We’re glad to hear that you had a professional and fast experience with our support team.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Fast support
Fast support. Anw, you need to know when to stop in profit if you want to survive here. I'm not
May 10, 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for your feedback! 😊 We’re glad to hear that you had a positive experience with our fast support.
We completely understand that managing your balance and knowing when to stop is important for maintaining a healthy experience. It's always important to play responsibly, and we encourage all users to set limits and take breaks when needed.
If you ever feel like you need a break, we also offer a self-exclusion option, where you can temporarily self-exclude from the site for a set period. This means you won’t be able to play, deposit, withdraw, claim rain or free cases, or view other players' games during that time. You can learn more about this and set it up here:
👉 https://clash.gg/self-exclude
If you ever need assistance or have any further questions, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Good site and good support
Good site and good support. Always there to help.
May 9, 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for the great feedback! 😊 We’re so happy to hear that you’ve had a positive experience with both our site and support team. We’re always here to help!
If you need anything else, feel free to reach out. We’re always here to assist you!
Kind regards,
Clash Customer Service Team
Scam website..
Scam website... I go normal , I win a shit pot , than I put crazy , I start hitting 0.01% and 1% in 2 cases , and lose , that I go group (0 hits) , I go crazy and I suddendly turn the luckiest guy alive. 1 time ? okay . 2 ? scripted website . 25 times ? Don´t you ever play in this shit... go to the rain , scam them but don´t deposit , scam website and scripted asf
May 8, 2025
Unprompted review
Reply from Clash.GG
Hi there,
We’re sorry to hear about your frustration. At Clash, we take fairness and transparency seriously. All of our games are powered by a provably fair system, ensuring that outcomes are determined by cryptographic randomness. While we understand that losing streaks can be frustrating, we want to assure you that our platform does not script or manipulate results. You can verify the fairness of any game outcome at any time through our system here:
👉 https://clash.gg/fairness
If you feel that there’s been an issue with your account or the games, we encourage you to contact our live support team via the orange chat button on clash.gg, and we’ll be happy to review the situation.
Kind regards,
Clash Customer Service Team
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