Clash.GG Reviews 

835
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the website's design, graphics, and variety of game modes, finding it a decent and even great site. Reviewers frequently highlight the customer service as fast, helpful, and friendly, with staff often resolving issues quickly. People also mention the efficiency of the support team in addressing problems like account linking and withdrawal issues. However, some customers also noted significant dissatisfaction with payment processes and the website's legitimacy. There are reports of accounts being banned without clear explanation, and difficulties with withdrawals. Additionally, some users experienced issues with website access, unhelpful support responses, and concerns about the fairness of the games.

What people talk about most

Website

People report ambiguous experiences with the website, with many reviewers expressing concerns about its... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the support team for being... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising the support team for being... See more

Payment

Reviewers highlight negative aspects of payment, with many expressing frustration over withdrawal limitations... See more

Response time

Customers had ambiguous experiences with response time, with many reviewers praising the support as helpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

this site is not the best but not the worst , i've lost around150 but ive seen some of my freinds win big so i have mixed emotions. its a decent site with a lot of rewards and different gamemodes

Company replied

Rated 2 out of 5 stars

So , the site itself is cool , nice graphic , various games , tho their lacking in something really important- the withdrawal- they have to call an admin for it so now people can wait up to 7 days ( a... See more

Company replied

Rated 5 out of 5 stars

Well let’s start with the betting! House return rate is on the high side but when you win you definitely win so if your lucky day comes it ends up balancing out, next community is pretty welcoming and... See more

Company replied

Rated 5 out of 5 stars

Thank you very reliable customer service. Its a live chat and they dontmake you wait hours just to talk to a f*ckin robot or whatever and big up Salzy amazing person very funny and a great kind person... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Clash.gg is an free-to-play online social casino for CS:GO and CS2 players. It offers a secure and legal platform to bet skins and coins.


Contact info

3.2

Average

TrustScore 3 out of 5

835 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(835)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick help and told me step by…

Very quick help and told me step by step how to do everything.

September 11, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Echo Tank,

Thank you for the great feedback! 😊 We’re glad to hear that our team was able to help you quickly and guide you step by step through everything.

If you ever need further assistance, don’t hesitate to reach out — we’re always here to help.

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

the most wonderful experience i have…

the most wonderful experience i have ever had!

September 11, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Roman,

Thank you so much for the amazing feedback! 😊 We’re thrilled to hear that you had such a wonderful experience with us.

If you ever need anything at all, we’re always here to help.

Kind regards,
Clash Customer Service Team

Rated 2 out of 5 stars

garbage site run by garbage people

garbage site run by garbage people. The gambling is rigged and they ruin other websites for no good reason other than channeling traffic to themselves. Don't give em your money, stay away. And for the love of god don't believe the bots.
"GOOD WEBSITE I GAINED MUCH MONEY VERY PERFESHUNAL"
nobody writes reviews like that because they won at gambling, idiots

September 9, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi there,

We’re sorry to hear that you feel this way about your experience. However, we’d like to clarify that Clash.gg does not rig outcomes or manipulate results in any way. All games on the platform operate through a fully provably fair system using verifiable cryptographic randomness.

We also do not use bots or fake reviews to promote the platform. Reviews reflect the personal experiences and opinions of individual users, which can naturally vary from player to player.

We understand that negative experiences can lead to frustration, and we appreciate you taking the time to share your feedback.

Kind regards,
Clash Customer Service Team

Rated 2 out of 5 stars

site feels extremely greedy

site feels extremely greedy
to start off the site has a base 10% edge on all gamemodes which is already on the high end of average especially for a site their size

the site made it so if you do borrow mode the site has an extra 4% edge for no real reason.

also their reward chests really arent that great yet they still put a depo requirement on the "level" chests which I find quite stingy for a reward based on how much you have played and really isnt a substantial reward even before adding the depo req

for these reasons I struggle to enjoy the site as it doesnt feel like they are creating a more enjoyable site by adding things like borrow mode but they are instead only focused on taking as much money and they possibly can from their players by adding a substantial fee to borrow mode

September 6, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi there,

Thank you for taking the time to share your detailed feedback. We understand your concerns regarding house edge, borrow mode, and reward requirements.

We’d like to clarify that all house edges and game mechanics on Clash.gg are publicly available and designed to maintain the long-term sustainability of the platform while continuing to provide features, rewards, and active development. Certain optional features, such as borrow mode, may include additional costs due to the increased risk and flexibility associated with that system.

Regarding daily cases and deposit requirements, these systems are intended to balance rewards fairly across the platform and help prevent abuse of promotional features. We understand that not every player will agree with the structure or value of these rewards, and feedback like yours is important as we continue reviewing and improving the user experience.

Our goal is always to build an enjoyable and sustainable gaming platform, and we appreciate you sharing your perspective.

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

very reliable customer…

Thank you very reliable customer service. Its a live chat and they dontmake you wait hours just to talk to a f*ckin robot or whatever and big up Salzy amazing person very funny and a great kind person and was very professional why’ll also being able to help me out i love them truly amazing

September 4, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Cormac,

Thank you so much for the amazing feedback! 😊 We’re really glad to hear you had such a positive experience with our live support and that you didn’t have to deal with long waits or automated responses.

We’ll be sure to pass your kind words along to Salzy — it’s great to hear he was professional, helpful, and made the experience enjoyable as well.

If you ever need anything again, we’re always here for you.

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

Normally would be a low star but ur…

Normally would be a low star but ur support Ocean finally answered my question which was always answered badly and was not understood. Now i get why i was "warned" tyvm for the good support only because of Ocean ur getting 5 stars

August 30, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Yaşar,

Thank you for taking the time to share this! 😊 We’re really glad to hear that Ocean was able to clearly answer your question and help you understand the situation. We’ll be sure to pass along your kind words to him.

If you ever need further clarification or assistance, don’t hesitate to reach out — we’re always here to help.

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

site seems legit to me

site seems legit to me, i have gambeld around 500 euros on the site and 300 profit up.
if you have issues their always is great support to help you out

August 29, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

site seems legit to me
site seems legit to me, i have gambeld around 500 euros on the site and 300 profit up.
if you have issues their always is great support to help you out

by rival sweet
1

Rated 5 out of 5 stars

Very nice support

i had a problem with the balce. I wrote the support and after 10 secends they were here and happy to help. Veryy good support and very friendly.

Huge shout-out to zTD and sophlou

August 28, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Luca,

Thank you for the great feedback! 😊 We’re really glad to hear that our support team responded so quickly and was able to help you with the balance issue. We’ll be sure to pass along your shout-out to zTD and sophlou!

If you ever need help again, don’t hesitate to reach out — we’re always happy to assist.

Kind regards,
Clash Customer Service Team

Rated 1 out of 5 stars

Literaly every game i played from the…

Literaly every game i played from the minute i deposited my skin, if it was crazy mode i hit a insane item and lost rhe game , or if normal the bots would just instantly win with massive upsides its rediculous and theyve lost a customer. Completely rigged gambling where no odds are jn the favour of the person playing against the house

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

Scam and bad support

Hello, I would like to share my experience with the support team. My aunt won 1000 gems, and when she tried to complete the KYC verification, it didn’t work. She asked me to contact support on her behalf. However, instead of helping, they started claiming that I wasn’t the actual account owner and even accused me of being underage.

I tried to explain and offered my driver’s license for verification since my ID card had expired, but they kept insisting it wasn’t me. I was willing to provide any proof they needed, but nothing was accepted. Out of frustration, I ended up saying things I thought they wanted to hear, but they later used those words against me.

As a result, they refused to refund the money, voided all funds, banned me from live chat, and completely blocked further communication. They continue to claim that I am underage and rely on my frustrated responses instead of actual evidence.

This feels unfair and unprofessional. I did everything I could to prove my identity and cooperate, yet they dismissed all of it and punished me instead.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

W Site

W Support W Instant Deposit Feature

August 20, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Sephi,

Thank you for the awesome feedback! 😄 We’re glad to hear you’re enjoying the site, the support, and the instant deposit feature.

If you ever need anything, we’re always here to help.

Kind regards,
Clash Customer Service Team

Rated 1 out of 5 stars

Dont put money you always lose.

İf you deposite some money and play single game you lose everythink its not equal.i see youtubers put 1 gem and wins 1000 gems to scam people by trusting the video.everythink fake and not equal research for another site.and everytime you do upgrade it always make you lose

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

No understanding and no help from support.

Extremely disappointed with the support... For the last 4 days i have been playing only Double on their website i always betted 1 gems and it can bee seen from the logs in my account i have over 137 pages for the last 3,4 days only on Double... I had some balance which i made from 20 gems up to 321 for the 3,4 days period only with betting 1 gems and having fun without spending too much as i do not have much anyway. 16/08/2025 i played until late around 3:30 AM and i was from my phone... Wanted to place one last bet and missclicked (max) button and until i noticed i have missclicked my money was gone... I immediatley contacted the support to try and explain what happened and that truly i would have never placed such a bet litteraly i have 140 pages on bets on Double that show i always betted 1 or max 2 gems... I'm not there for the money but to enjoy the site and the games thats why i wagered 10k gems for less than a month... I really enjoyed the site and everything but as i was spending too much decided to be slow with my last deposit and i was just betting 1 gems on green on Double.... I contacted support the person didnt even want to listen to me.. I understand its a gambling site and on the first occasion if they see money they would never return them but i just wanted some understanding from them and at the end of the day we are all humans and make mistakes... I litteraly just misslicked without looking at my bet because i wanted it to be my last for the night and it was placed on the last second... Really disappointed as nobody wanted to even look into my case and see i really do not lie and that was all the money i had tried to have fun....

August 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scam and rigged

Site is a scam, you will lose 99% of the time and always the same people win to inflate the winrates.

"Fairplay" doesn't exist with this website, it's rigged, you lose 99% of all things you put in, cashing out is ridiculously stupid.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Today Runesen helped me out with a withdraw issue and got it fixed in under 5 mins! THANK YOU!!!!

August 12, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Mason,

Thank you for the great feedback! 😊 We’re happy to hear that Runesen was able to quickly resolve your withdrawal issue. We’ll be sure to pass along your thanks!

If you ever need assistance again, don’t hesitate to reach out.

Kind regards,
Clash Customer Service Team

Rated 1 out of 5 stars

If you win 3 dollars and take 3 dollars…

If you win 3 dollars and take 3 dollars out. Thats it you just sealed you losing for good. Ive made 4 different accounts and won a little on 2 of them and withdrew those accounts never win again. My other 2 ill win almost every other time. But as soon as you pull out money. They rig it. Its so obvious. DO NOT PLAY ON THIS SCAM SITE. you have been warned.

August 8, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi RichardG,

Thank you for sharing your feedback. We’re sorry to hear about your experience. However, we want to assure you that Clash operates with a provably fair system, ensuring that all outcomes are fully random and transparent. The odds are never manipulated, and the system is designed so that every player has an equal opportunity.

We understand that losing can be frustrating, but our games are fair, and you can always verify the results yourself. You can learn more about how the fairness system works and verify your game results here: https://clash.gg/fairness

If you have any concerns or questions, feel free to reach out to our support team. We’re here to assist and make sure every player has a transparent and fair experience.

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

So good they helped me a lot

So good they helped me a lot

August 9, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Yassine,

Thank you for the great feedback! 😊 We’re thrilled to hear that our team was able to help you a lot. We’re always here to assist you whenever you need!

If you need anything else, don’t hesitate to reach out. We’re always happy to help!

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

Very quick

Very quick solution to a small backend problem

August 6, 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Skylar,

Thank you for the great feedback! 😊 We’re glad to hear that your issue was resolved quickly.

If you need any further assistance, feel free to reach out. We’re always here to help!

Kind regards,
Clash Customer Service Team

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