this site is not the best but not the worst , i've lost around150 but ive seen some of my freinds win big so i have mixed emotions. its a decent site with a lot of rewards and different gamemodes
Company replied
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Review summary
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So , the site itself is cool , nice graphic , various games , tho their lacking in something really important- the withdrawal- they have to call an admin for it so now people can wait up to 7 days ( a... See more
Company replied
Well let’s start with the betting! House return rate is on the high side but when you win you definitely win so if your lucky day comes it ends up balancing out, next community is pretty welcoming and... See more
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Thank you very reliable customer service. Its a live chat and they dontmake you wait hours just to talk to a f*ckin robot or whatever and big up Salzy amazing person very funny and a great kind person... See more
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Company details
Written by the company
Clash.gg is an free-to-play online social casino for CS:GO and CS2 players. It offers a secure and legal platform to bet skins and coins.
Contact info
Nicosia, Cyprus
- support@clash.gg
- clash.gg
3.2
Average
837 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Why does it says that doing KYC you…
Why does it says that doing KYC you have access to free daily case as per F2P but it makes you deposit to open it. Make it make sense. Greedy bastards
July 10, 2025
Unprompted review
Reply from Clash.GG
Hi Tommy,
Thank you for your feedback! We understand your concerns and appreciate the opportunity to clarify this.
To access daily-level cases more than 5 times in 30 days, a $10 total deposit is required within that period. This helps us maintain fairness and prevent botting while still allowing users to claim free rewards for up to 5 days each month. We believe this ensures a balanced and enjoyable experience for all users.
We truly appreciate your understanding, and if you have any other questions, feel free to reach out to our live support team for further assistance. We’re always here to help!
Kind regards,
Clash Customer Service Team
Upgrade is ass change upgrade i did 80½…
Upgrade is ass change upgrade i did 80½ and 2 times i lost it thats literaly a scam.İ always lose at 20-30 low chances upgrade coded to to let people lose there money.only 1 think i liked and it was support
July 8, 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for sharing your feedback. We understand your frustration, but we want to assure you that we do not rig any of our games. Our platform operates on a provably fair system, and all outcomes can be verified through clash.gg/fairness.
We always strive for transparency and fairness, and the Upgrade game, like all others, is governed by cryptographic randomness. While losing streaks can be frustrating, we want to remind you that these outcomes are purely based on luck.
We’re glad to hear you were happy with our support, and if you ever need further clarification or assistance, please don’t hesitate to reach out. We’re here to help!
Kind regards,
Clash Customer Service Team
I recently got hijacket on my Steam…
I recently got hijacket on my Steam Account and your Support Safed me. Thanks for that❤️ you guys are here for us!!
July 8, 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you so much for the kind words! 😊 We’re so glad to hear that our support team was able to assist you and keep your account safe. It’s always our priority to help protect our users, and we’re happy to know you felt supported.
If you ever need anything else, don’t hesitate to reach out. We’re always here for you!
Kind regards,
Clash Customer Service Team
Reply from Clash.GG
Hi Dasun,
We’re sorry to hear that you’re not satisfied with your experience. We want to assure you that Clash.gg operates with provably fair systems, and we’re fully committed to transparency and fairness. All outcomes can be verified through clash.gg/fairness.
If you’re experiencing specific issues with the site or odds, we encourage you to reach out to our live support team via the orange chat button on clash.gg, and we’ll be happy to assist you further.
We appreciate your feedback and hope to improve your experience moving forward.
Kind regards,
Clash Customer Service Team
Site is extremely sus
Site is extremely sus, support is dubious at best. They steal any deposits under a certain amount with their weird gem economy. You only get "coins" for depo which mean nothing. Couldn't be more set up to fake you out.
Update: response entirely unhelpful, deposit still stolen. Avoid.
July 5, 2025
Unprompted review
Reply from Clash.GG
Hi Peter,
Thank you for your feedback, and we’re sorry to hear about your concerns. We’d like to clarify a few points to help clear up any misunderstandings.
Gems are not directly purchasable — they are given as a bonus for deposits over $3.01 USD. If your deposit was under $3.01 USD, it does not qualify for the gem bonus. Our coins are the primary currency on the site, and they are used for all activities within the platform. These coins are non-withdrawable and serve as a way to enjoy the site and participate in gamemodes.
We hope this helps clarify how our deposit system works, and we apologize for any confusion. If you have further questions, please contact our live support team, and we’ll be happy to assist you.
Kind regards,
Clash Customer Service Team
I uploded balance by skins and i never…
I uploded balance by skins and i never got my balance
July 4, 2025
Unprompted review
Reply from Clash.GG
Hi Rips,
We’re sorry to hear about the issue with your balance. If you’ve uploaded balance using skins and haven't received it, please contact our live support team. We'll be happy to assist you and investigate the issue to get it resolved as quickly as possible.
You can reach our support team via the orange chat button on clash.gg. Please provide us with any relevant details, and we'll look into it right away.
We appreciate your patience and are here to help!
Kind regards,
Clash Customer Service Team
Reply from Clash.GG
Hi Aurele,
Thank you for the wonderful feedback! 😊 We’re so glad to hear that our support team was helpful and quick to reply. We’re always here to assist you!
If you need anything else, don’t hesitate to reach out. We’re always happy to help!
Kind regards,
Clash Customer Service Team
Reply from Clash.GG
Hi Flávio,
Thank you for the great feedback! 😊 We’re thrilled to hear that you were happy with the fast support.
If you need anything else, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Fast response time and care from support
Fast response time and care from support team, very fun website with a dedicated community aswell!
July 2, 2025
Unprompted review
Reply from Clash.GG
Hi Owen,
Thank you for the fantastic feedback! 😊 We’re thrilled to hear that you had a great experience with our support team and enjoyed the community and overall website.
If you need anything else, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
The people are awesome and helped me…
The people are awesome and helped me out really well way better than any other site I have used.
July 1, 2025
Unprompted review
Reply from Clash.GG
Hi Alex,
Thank you so much for the amazing feedback! 😊 We’re thrilled to hear that our team was able to help you out and that you had a better experience than with other sites. We always strive to provide top-notch support, and it’s great to know it made a difference!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
scummy site
They change the summer event rules last second.
Beach balls will be reset at GMT midnight on the last day of the month.
it didnt say this when the event started not even 1 week into the event. so people saved some of the event currency and clash gg removed them all
also a big house edge
July 1, 2025
Unprompted review
10/10 customer service
10/10 customer service, Blunc from clash was really helpful and solved my withdraw issue really fast! Best site
June 30, 2025
Unprompted review
Reply from Clash.GG
Hi Ajo,
Thank you for the amazing feedback! 😊 We’re so glad to hear that Blunc was able to help you quickly and resolve your withdrawal issue. We’re proud to have such a dedicated support team!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Great customer service and site
Great customer service went from 15-1500$ but lost to my own stupidity lol
June 28, 2025
Unprompted review
Reply from Clash.GG
Hi Easton,
Thank you for the fantastic feedback! 😊 We’re glad to hear that you had a great experience with our customer service and site. We understand that sometimes the outcome can be frustrating, but it’s all part of the fun. We appreciate your honesty and positive attitude!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
excellent customer service
June 28, 2025
Unprompted review
Reply from Clash.GG
Hi Dan,
Thank you for the great feedback! 😊 We’re so happy to hear that you had an excellent experience with our customer service.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Reply from Clash.GG
Hi there,
Thank you for the positive feedback! 😊 We’re so glad to hear that your questions were answered quickly and clearly.
If you need any further assistance, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Reply from Clash.GG
Hi sourynick,
Thank you for your feedback! 😊 We’re happy to hear that the issue was resolved quickly and everything is sorted out.
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
shit odds and rigged
June 22, 2025
Unprompted review
Reply from Clash.GG
Hi Alex,
We’re sorry to hear that you’re not satisfied with your experience. At Clash, we pride ourselves on fairness and transparency. All of our games are powered by a provably fair system, and we offer the ability for players to verify outcomes through cryptographic randomness.
We understand that losing streaks can be frustrating, but we want to assure you that our platform is designed to be fair and transparent. You can verify game results at any time through our fairness page: https://clash.gg/fairness.
If you have any specific concerns, please feel free to contact our live support team via the orange chat button on clash.gg, and we’ll be happy to assist you further.
Kind regards,
Clash Customer Service Team
Reply from Clash.GG
Hi there,
Thank you for the amazing feedback! 😊 We’re thrilled to hear that you had the best experience overall. We truly appreciate your support!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
The staff 5 stars their live stream 0
The staff 5 stars their live stream 0
The guy was raiging against pmaying wtf is this but the site is fun to play i like a lot i just hope its not the same clashgg streamer all the time lol so
Support ☆☆☆☆☆
Clashh live stream○●₩¿
June 22, 2025
Unprompted review
Reply from Clash.GG
Hi Kevin,
Thank you for your feedback! 😊 We’re glad to hear you enjoy playing on Clash.gg, and we truly appreciate your kind words about our support team.
We understand your concerns about the live streams, and we’ll make sure to pass your feedback along. We aim to provide a fun and enjoyable experience for all players, and we’re constantly working on improving the platform.
If you have any other questions or need further assistance, don’t hesitate to contact our live support team via the orange chat button on clash.gg. We’re always here to help!
Kind regards,
Clash Customer Service Team
Good site overall
Good site overall. I think the battle system could be improved a bit since it’s laggy from time to time. Support was quick and helpful.
June 10, 2025
Unprompted review
Reply from Clash.GG
Hi Phil,
Thank you for your feedback! 😊 We’re glad to hear that you’ve had a good experience overall, and we truly appreciate your kind words about our support.
Regarding the lag in the battle system, we’re always working on improving the platform and making it as smooth as possible. If you have any specific suggestions on how we could improve the battle system, we’d love to hear them! Your feedback is valuable to us, and we’re always striving to enhance the user experience.
If you need any further assistance, feel free to reach out. We’re here to help!
Kind regards,
Clash Customer Service Team
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