Excellent service by the escalation team and especially Eric. Thank you your prompt replies and empathy in this matter is much appreciated.
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See what reviewers are saying
I don't know what I like because I've never bought anything before in this company. Also I don't know what I dislike about it , but I'd like the company to improve their advertisements skills so tha... See more
My experience with this company was great. I brought my issue to there attention and received feedback within a few days. Sama, one of the supervisors contacted me to resolve the issue and to ensure t... See more
I was unaware of a purchase made, had not been online and think my card was compromised. The company via Daisy have kindly refunded the purchase, of which I am very grateful! Great customer service, T... See more
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The prompt and professional response…
The prompt and professional response was exceptional, thank you
A had a little problem that needed some…
A had a little problem that needed some sorting out and i got the best help from Claire in canceling my subscription.
Everything got sorted out very quickly and i'm very happy at how they assisted me
they helped me without any problems
I was unaware of a purchase made
I was unaware of a purchase made, had not been online and think my card was compromised. The company via Daisy have kindly refunded the purchase, of which I am very grateful! Great customer service, Thank You Daisy!
Good escalation support by Paula
not just a good escalation support but a trustworthy one and it is really fast where the time I did ask for support
The inmediatly response and the great…
The inmediatly response and the great solution that Diamond,the one that process my case give me.
Declan was helpful in assisting my issue
Declan was helpful in assisting my issue
So i thought i just did a one time…
So i thought i just did a one time payment on something i thought I'm gonna get but obviously it was all a lie.. instead the information was used to create an account i was not even informed about... I was charged but it's partly my fault so let it go.. then again i did not authorize to creat an account and worse to be getting charge again for a top up this march 4.. so i get into that account, password reset it bcoz I don't know the password, i was able to do so bcoz they have my email.. once done and logged in i tried cancelling it but won't allow me for some technical issue, so i opted for a chat support, I was assisted by Van, he did what have to do, straight to the point, thank you Van, I'll be waiting for your email confirming my cancellation of this account and i did message the support team you mention and they did reply to me, so I'm hoping i will no longer be charge of anything from now on... thank you again for the support Van... I'll be monitoring this thanks
Alero is helping me out.
I don't know what I like because I've…
I don't know what I like because I've never bought anything before in this company. Also I don't know what I dislike about it , but I'd like the company to improve their advertisements skills so that customers can understand the advertisements before they place an order to not to think that they are being scammed. And honestly I don't remember the date of experience but it was sometime around January. And I have none much to say but at least to get my refund so that I can buy my newborn some medicine.
Thank you.
USELESS WEBSITE. SCAMMERS. THEY WILL CHARGE YOUR ACCOUNT FOR USELESS SUBSCRIPTION WITHOUT YOUR AUTHORIZATION AND WILL NEVER REFUND YOUR MONEY!!!
Edited last March 12, 2025
"Good customer support" (: - this feedback was made Feb. 23, 2025. It was originally 1 star rating and my true feedback was bad because there service is truly bad and nonsense! I just edited my review because THEY TOLD ME TO DO SO, IN ORDER FOR THEM TO PROCESS MY REFUND BUT I NEVER GOT MY REFUND AT ALL AFTER WAITING FOR ALMOST A MONTH!!!
DO NOT TRUST THIS SITE!!! DO NOT PURCHASE ANY SUBSCRIPTION AND ITEMS FROM THEM!!! THEY ARE TOTALLY USELESS AND SCAMMERS!!! THEY WILL CHARGE YOUR ACCOUNT FOR USELESS SUBSCRIPTION AND THEY WILL KEEP ON PROMISING TO REFUND IT, BUT THE TRUTH IS, THEY WON'T! VERY POOR CUSTOMER SERVICE!!!
Here's the full context:
This online shopping website called "Class Blouse" was totally USELESS AND NONSENSE.
Feb. 20, 2025
- I received an automatic charge to my bank account amounting to PHP 1,756.73 or $29.25 for a subscription that I didn't sign up for, and I didn't authorize this charge to my account!
- Since I didn't authorize this charge and I'm not interested in this subscription, I reached out to their Customer Chat Support and I spoke with "Josef". He told me he processed the cancellation of the subscription successfully as well as the refund request and I will receive email confirmation for both, and I will receive the refund within 7-10 business days (Feb.27-Mar.02). I only received the email for the subscription cancellation. To feel at ease, I asked for a reference number for the refund but he said there's none. He didn't provide me any, and told me to reach out to their Email support instead.
- On the same day, I reached out to their email and told them what happened and I want to have my money back.
- I received a different email telling me they are from Escalation Team and made a "special exception" to process my refund and is currently on "pending approval". They said as part of the "final step" to "authorize" my refund, I should submit a "good" feedback and 4 or 5 rating as they will use it as "supporting document" to process my refund and to "expedite" the process.
Feb. 21, 2025
- An email support named "Mark" replied to my email and he said he's confirming my refund has been processed and I should receive an email about it within 20 hours, if not, I should reach out back.
- I followed up the same day. An email support named "Nate" replied and telling me the subscription was successfully cancelled. He didn't mention any progress about the refund. This support also wants me to give "good feedback".
Feb. 22, 2025
- I received an email insisting I should finish giving "good feedback" first so that they can "authorize full refund" for me.
Feb. 23, 2025
- I followed up for any progress. And since I want my money back badly, I submitted my feedback here - which was my original and first feedback, 1 star rating and bad review (they deserve it LOL).
Feb. 24, 2025
- I received an email telling me to edit my bad review and make it a good one so that they can start processing the refund because even they "initiated" the refund, it's still on "pending" due to my bad review LOL
- I edited my review and put it like this " (: Good Customer Support (: " - but if I could read it out loud, it will be in a sarcastic tone. They don't deserve any good reviews.
Feb. 25, 2025
- I received an email stating the refund has been processed and I should receive it within 5-7 business days (Mar. 2-Mar. 4).
March 05, 2025
- After 7 days, I got no refund at all. I emailed again to follow-up.
- I received an email telling me $9.25 has been successfully processed for refund, but the original charged I had in my account was $29.25 last Feb. 19, 2025 and I should receive the refund within 5-7 business days (Mar.10-Mar.12).
March 12, 2025
- After 7 days again, there's no refund at all that I received. I emailed again to follow-up and to tell them I want to speak with someone who's position is higher than their Escalation Team, or else I will expose what happened, how poor their service are, how useless their website and subscription are, as well as the items they are selling, and will give them very poor feedback and review! They deserve this bad rating!
Do not trust this online shopping website! They are totally scammers!
Alero is in touch and helping to…
Alero is in touch and helping to resolve the issue. I appreciate to Alero for the effort
There good service,helped me with…
There good service,helped me with everything
Helping me cancel my subscription there easily.
This company deducted money from my…
This company deducted money from my account and I've never joined or even know about them. Refusing to refund me and I'm in south Africa. Had to Google them to know why money taken from my account. Be careful everyone

Reply from Classblouse
Jamal assisted in resolving my issue
Jamal assisted in resolving my issue, and it was resolved quickly.
Scam
Scam. They took out 36 pounds from my account back to back for a second month even though I changed my bank card and all. I have never bought anything from them ever. Never corresponded with them. Fraudulent site!

Reply from Classblouse
Customer service was very good
Customer service was very good, prompt replies to queries.
Mary contacted me, very helpful lady.
Great service from Imani side
Great service from Imani side
Thank you
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