Classgap Reviews 2,315

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the staff, noting their professionalism, knowledge, and ability to tailor lessons to individual needs. Many people appreciate the flexibility and convenience of the platform, which allows them to learn at their own pace and from anywhere, making language learning enjoyable, accessible, and effective. The user experience is often described as comfortable and easy to use, with many finding it simple to navigate and connect with teachers. However, some customers also noted issues with the website and service. A few people mentioned that the website navigation can be counterintuitive, and some tools or features do not work well, leading to bugs during classes. There were also instances where customers reported problems with outstanding lessons after a tutor's account disappeared, and some felt that the platform's system was demanding or difficult to use.

Based on these reviews

Rated 4 out of 5 stars

I found a good teacher on my first attempt and I like the features Classgap offers. The reason why it's not a 5 stars is because the website navigation is not intuitive, some of the tools don't wor... See more

Rated 4 out of 5 stars

It is really too good that I can have learning Chinese language classes with native Chinese tutors and using this platform is so comfortable . but something that makes me a little bit uncomfortable is... See more

Rated 5 out of 5 stars

It was easy to find a teacher who suited my individual needs, and after 15 lessons, I can clearly see my own progress. However, I find the frequent price increases within the app to be frustrating and... See more

Rated 5 out of 5 stars

Regarding the web application, it is extremely easy to use, as is the mobile app. Regarding the teacher I chose, for me, it was the best experience. Mauricio explains concepts extremely well, focusin... See more


Company details

  1. Class

Information provided by various external sources

Search for online teachers. Find your perfect tutor, book a lesson and start learning through the most advanced virtual classroom.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 30% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Classgap is great

Classgap is great , I found an amazing tutor and passed the IELTS, I would recommend anyone to use the platform, Adi English thank you for help

May 19, 2025
Unprompted review
Rated 4 out of 5 stars

the advantages and disadvantages

It is really too good that I can have learning Chinese language classes with native Chinese tutors and using this platform is so comfortable . but something that makes me a little bit uncomfortable is just sometimes the site has some bugs and when I am attending the class I can not hear my teacher voice or she can not see me when i open my camera

May 16, 2025
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Rated 4 out of 5 stars

Great for the teaching/learning. Website's UX can be improved.

I found a good teacher on my first attempt and I like the features Classgap offers.

The reason why it's not a 5 stars is because the website navigation is not intuitive, some of the tools don't work well, dates on shared files reset to current day and more. Even the navigation to lessons-pack store is counterintuitive. I hope these things will be improved.

May 9, 2025
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Rated 5 out of 5 stars

singing classes

i really like these classes i learn how to do new things with my voice thanks to my singing classes and its fun the teachers are nice and patient its been 4years im on this app now and its very practical i reccommend !

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

I'm feeling progress everyday

My experience is very good with Lindsay my teacher and the app is very easy. I'm happier every day when I meet with the language and i'm feeling the progress every day

May 5, 2025
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Rated 5 out of 5 stars

Flexibility, Convenience and Great Support of the Classgap-Team!

Me and my children age 19 and 15 have been learning Spanish, French and English with Classgap for almost 5 years. Our positive experience is the flexibility and convenience it offers. You can learn at your own pace and from anywhere, fitting lessons into your schedule. The second great advantage is the opportunity to practice speaking with native speakers. We love our teachers! Their classes are interesting and motivating. Additionally, seeing your progress over time and being able to communicate more confidently in a new language can be incredibly rewarding. Overall, using Classgap makes our language learning enjoyable, accessible, and effective!

April 29, 2025
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Rated 5 out of 5 stars

One of the best features I could find…

One of the best features I could find is the time frames that is made locally for every party. Apart from that I believe is a matter of connecting with your ideal partner as always had to be.
In contrast to that, I find the 'notes' window not sufficiently comfortable to use, I does not have structure it is like a notepad.

April 28, 2025
Unprompted review

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