ClassicCars.com Reviews 

1,135
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Today, I had yet another very positive experience while placing an Ad on Classiccars.com. Their Customer service Person Joy, was very informative explaining how to "SAFELY" proceed while selling my Co... See more

Rated 5 out of 5 stars

I just sold my 1965 Ford Thunderbird Landau. My entire experience with classiccars.com was great. I was able to advertise for an unlimited amount of time for a very reasonable rate. Any upsale stuf... See more

Rated 1 out of 5 stars

Horrible! First, this site barely generates any leads for dealers who pay them monthly. Second, Greg Fresquez just isn't very good as his job. He also needs to lose the attitude and do his job as a "D... See more

Rated 5 out of 5 stars

Had truck posted on both autotrader classic and classis cars. Both were good and promoted inquiries but classic cars provided more and also seemed to provide people who were more serious about buying... See more

Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

As an INC 5000 awarded business, ClassicCars.com brings buyers and sellers together to easily and safely buy, sell and enjoy classic and collector vehicles. It is a vibrant marketplace built on a technology platform that continues to evolve to meet the needs of classic car buyers, sellers, and enthusiasts. Innovative solutions, technology, first-class customer service and a passion for automobiles powers the company toward continued growth. In 2007, ClassicCars.com was one of the first to understand the importance of online classifieds in relation to the classic car market. A ground-breaking online marketplace was born, built on a love of technology and classic cars. The marketplace attracts over 2.4 million visits a month, has more than 40,000 vehicles for sale, supports the largest online network of classic car dealers and auction houses, and delivers daily industry-leading news coverage. ClassicCars.com has become the trusted home of the collector car enthusiast. Our award-winning team of dedicated customer support specialists spend time with every seller, leveraging all their knowledge and experience to enhance each and every listing and help our customers achieve a quick sale. In 2018 the team’s high quality support was recognized by the Stevie Awards with a Gold award.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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3.9

All reviews

(1,135)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Slow buyer inquiry traffic.

The site was easy to navigate & post the listing.
I only received 4 inquiries all from out of state.
No one wanted to look at the car.
I sold the car within a week on a local site.

June 5, 2023
Unprompted review
Rated 4 out of 5 stars

Car sold relatively quick

Car sold relatively quick. Good inventory of classic cars. Presentation depends on what the seller sends so it's in your hands. Would use you again. Tire kickers ask some questions that require patience so be prepared. Got lucky on the buyer. He was knowledgeable and realistic.

May 20, 2023
Unprompted review
Rated 4 out of 5 stars

High visibility and great response!

The vehicle received quite a number of views and several inquiries. The vehicle was sold off in a private sale, however. I have my 2011 Nissan Pathfinder up now to sell and expect the same great exposure!

April 10, 2023
Unprompted review
Rated 1 out of 5 stars

Premature removal of listing. Yes, it may have been an accident but there are people looking and asking about the vehicle.

My listing was removed without my request to do so.
I did not ask the listing to be removed but it is gone and I’m not sure how long.’
Listing should be places back until it is sold as agreement was.

April 1, 2023
Unprompted review
ClassicCars.com logo

Reply from ClassicCars.com

Hello Mr Inmon,

I'm glad that I could get the issue resolved for you. Please feel free to reach out if that happens again.

Best regards,
Stephanie
ClassicCars.com Customer Support

Rated 5 out of 5 stars

Great website!

Listing our car on this website for sale was easy to navigate. The fact that they call to confirm all the details & information was impressive. Plus we were offered suggestions of photos to add. We sold our car quickly to a highly qualified buyer. Overall it was a great experience with a happy seller and happy buyer!

January 20, 2023
Unprompted review
Rated 5 out of 5 stars

Got tons of interest from there site

Got tons of interest from there site, I guess the biggest issue finding someone to finally buy it was it was a 5 speed stick instead of an auto. Silly me that's what I liked about the car, it's a Camaro really!

January 19, 2023
Unprompted review
Rated 1 out of 5 stars

Paid 129.00 for listing until sold

Paid 129.00 for listing until sold. Wondered why i had no response so i searched for my listing which came up as sold. Contacted customer support and was told my add was marked sold for not responding to their emails about my add. I never received and emails. They said they will not refund my money. Never again will i use this scam company.

January 16, 2023
Unprompted review
ClassicCars.com logo

Reply from ClassicCars.com

Mr Schroeder,
Thank you for taking the time to fill out a survey about ClassicCars.com. I am sorry to hear that you are not satisfied with the service that ClassicCars.com has provided to you. After reviewing your account, it looks like you did not respond to any of the 3 emails that are sent asking if your vehicle is still available. That is why the listing was deactivated. This is our way of keeping ClassicCars.com as clean as we possibly can of sold vehicles for a better customer shopping experience. Before deactivation, you had over 1300 views to your listing, favorited 10 times and a couple of inquiries were sent. I did reactivate your listing as well as provide you with my direct contact information if you have any other questions or concerns.
Best regards,
Stephanie
ClassicCars.com Customer Support

Rated 1 out of 5 stars

not a good site-only gotten people that…

not a good site-only gotten people that are scammers-waste of time-I found another site that watches and does it quick-I had this listing for 257 days of garbage-do not waste your money or time-if you do be ready to get a detective or security to investigate people trying to scam you-

January 10, 2023
Unprompted review
ClassicCars.com logo

Reply from ClassicCars.com

Mr Morris,
I'm sorry to hear that you are dissatisfied with the services that ClassicCars.com has provided to you. It looks like during your 257 days on ClassicCars.com, your listing had 20,816 views, 37 people had it saved as a favorite and there were over 3 dozen inquiries from sources that didn't show any signs of suspicion to our software. We did communicate with you about 2 inquiries that you received that were deemed fraudulent and were taken care of immediately.
Thank you for your feedback. It will help ClassicCars.com continue in improving our customer experience and congratulations on the sale of your 1948 Dodge Pickup.
Best regards,
ClassicCars.com Customer Support

Rated 5 out of 5 stars

1984 Olds Cutlass Supreme Sold

Great experience and great potential buyers! I would like to continue using the site for buying and selling classic cars! The car took a couple months to sell but the site was faithful to the agreement and ran the add until the sale. Greatly appreciated!
Don

November 27, 2022
Unprompted review
Rated 5 out of 5 stars

Set it and Forget it

There was really nothing to it, I purchased the package I typed up the profile of the car someone contacted me and I sold. I do believe this is a specialty car that needed a special audience and this platform provided that. Thank you.

November 24, 2022
Unprompted review

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