Classic Industries Reviews 

47,168
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 4,043 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them to be exactly what they needed for their classic cars and projects. Many also highlight the efficient delivery service, noting that items arrive quickly, well-packaged, and often ahead of schedule. The overall service experience is frequently described as excellent, with people appreciating the ease of ordering and the helpfulness of the staff. However, some customers also noted issues with their orders, including incorrect parts being shipped or items arriving damaged. A few other people also felt that shipping costs were sometimes excessive for the size of the item, or that communication regarding back-ordered items could be improved.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers finding exactly what they needed and... See more

Quality

Customers consistently note positive experiences with quality, often praising products for being top-notch,... See more

Delivery service

Consumers find delivery service to be positive, often praising fast shipping, timely deliveries, and good... See more

Order

Users describe ambiguous interactions with order, with some reviewers finding the ordering process easy and... See more

Service

Reviewers mention positive feedback about service, often highlighting the helpfulness and knowledge of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good experience, the only issue l have is they have a kiosk in their showroom to order parts. I did that since there is also a sign there that says to expedite your order. The problem is, it is t... See more

Company replied

Rated 4 out of 5 stars

It’s wonderful that I can find almost any product for my classic car. However, prices are a bit on the high side and shipping is ridiculously high. I started to do my own resourcing to save money most... See more

Company replied

Rated 4 out of 5 stars

My poorly packaged item arrived damaged. They were quick to ship out a replacement with free shipping as well as refund the defective unit with simply texting photos. That was superb. Only reason it a... See more

Company replied

Rated 4 out of 5 stars

Quick shipping with status updates on deliveries. Their shipments are well packaged preventing possible damages. I do find the search engine on the website a bit clunky.

Company replied


Company details

  1. #38 of 75 best companies in Auto Parts Store

About Classic Industries

Written by the company

At Classic Industries, we are dedicated to providing top-tier restoration and performance parts for a wide range of classic cars and trucks. Our extensive inventory caters to enthusiasts and professionals alike, offering the highest quality components for iconic American muscle cars and trucks, including Camaros, Firebirds, Mustangs, C10s, Blazers, Chargers, Challengers, Barracudas, Novas, Impalas, F100s, F150s, Buick Regals, Bel Airs, Corvettes, and many more.

With a passion for excellence and a commitment to customer satisfaction, Classic Industries is your go-to source for the parts you need to restore and customize your classic ride. From authentic restoration parts to performance and restyling upgrades, our products are sure to be what you need to get the job done right.

Our knowledgeable team of experts is always ready to assist you in finding the right parts for your project, ensuring the best possible results. Whether you're bringing a beloved classic back to life or upgrading your muscle car to new heights of performance, Classic Industries is here to help bring your vision to reality.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47K reviews

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4.3

All reviews

(47,168)

3,836 reviews in the last 12 months

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Rated 4 out of 5 stars

I didn’t give it a five star because I…

I didn’t give it a five star because I didn’t get the inner bearing at first.

May 23, 2026
Classic Industries logo

Reply from Classic Industries

Hi Martin,

We are sorry a piece was missing in your brake set, customer satisfaction is our utmost priority and thankfully we were able to get you the part you were missing.

We appreciate your business and hope you were otherwise satisfied with your order.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Truck window

Product received on time and packaged perfectly to prevent damage. Product was as promised.

May 28, 2026
Classic Industries logo

Reply from Classic Industries

Hi Tom,

Glad to hear you were overall satisfied with your glass and it's overall delivery.

We appreciate your business and don't hesitate to let us know if there is anything else we can help with.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Very easy and quick to work with , Very Happy

Very easy and nice to work with , Very HAPPY

May 28, 2026
Classic Industries logo

Reply from Classic Industries

Hi Matt,

We are glad to hear you were pleased with your order and the help from our agents.

We appreciate your business and hope to continue to earn your business.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

The new Gas Tank was a home run!

I ordered a gas tank for my 1973 Dodge Charger that happened to be "in stock" and "on sale" for Memorial Day. Classic Industries sent the gas tank quickly and it looked right, fit right and the finish looks like it was powder coated instead of just the zinc coating. Today, I drove my car knowing I no longer have rust plaguing my fuel system.. Classic Industries got me and my classic car on the road in time for the Summer Shows and Cruising!

May 27, 2026
Classic Industries logo

Reply from Classic Industries

Hi Derrick,

Glad to hear you were overall satisfied the gas tank you purchased from us!

We appreciate your business and if there's anything else we can help with don't hesitate to contact us.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

I love classic industries

I love classic industries, for all my classic car and truck needs.

March 6, 2026
Classic Industries logo

Reply from Classic Industries

Hi Phillip,

Glad to hear you have been using our products to restore your vehicles and your overall satisfaction!

We appreciate your business and hope to continue to earn your business.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Fast service

Fast service, and good product.

May 19, 2026
Classic Industries logo

Reply from Classic Industries

Hi Anthony,

Good to hear you were satisfied with the order and the overall process in placing an order with us.

We appreciate your business and hope to continue to earn your business.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Always great customer service

Always great customer service. Website is updated with current stock status.

May 28, 2026
Classic Industries logo

Reply from Classic Industries

Hi Dale,

Glad to hear our agents were able to help you find the parts you were looking for and you had a smooth checkout process on our website.

We appreciate your business and don't hesitate to reach out to us if we can further assist.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Your products were as advertised and…

Your products were as advertised and they arrived promptly.

May 27, 2026
Classic Industries logo

Reply from Classic Industries

Hi Mark,

Glad to hear you found the products you were looking for and the order arrived sooner than expected!

We appreciate your business and look forward to doing business with you again.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Salesman was very polite and…

Salesman was very polite and knowledgeable about what I needed and explained the best options for me.

May 27, 2026
Classic Industries logo

Reply from Classic Industries

Hi Marc,

Glad to hear you had a positive experience with our agents and they gave you important information of what would work for your vehicle.

We appreciate your business and hope to continue to earn your business.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars
Classic Industries logo

Reply from Classic Industries

Hi Jaime,

Glad to hear you had a positive experience shopping on our website and you were satisfied with your parts.

We appreciate your business and hope to continue to earn your business.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Fast delivery

Fast delivery

May 27, 2026
Classic Industries logo

Reply from Classic Industries

Hi Luis,

Glad to hear your order arrived promptly.

We appreciate your business and hope you were satisfied with your parts.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Selection of products

Selection of products, prices

May 12, 2026
Classic Industries logo

Reply from Classic Industries

Hi Albert,

We are pleased to hear you found the parts you needed in our wide inventory selection.

We appreciate your business and hope you were otherwise satisfied with your purchase.

Karla Roman
Customer Care Specialist

Rated 1 out of 5 stars

The website is too frustrating to use

The website is too frustrating to use. Shopped elswhere

May 23, 2026
Classic Industries logo

Reply from Classic Industries

Hi Tony,

We are very sorry to read shopping on our website wasn't a positive experience for you. Thankfully, we have agents standing by that can help place your order over the phone Monday through Saturday.

We appreciate your business and hope you were otherwise satisfied with your parts.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Very knowledgeable people

They Knew exactly what I was looking for. Shipped it out the same day and arrived exactly when they said it would.

May 27, 2026
Classic Industries logo

Reply from Classic Industries

Hi Roy,

We are pleased to hear our expert Customer Service team took care of you when you placed your order.

We appreciate your business and hope to continue to earn your business.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Great company to do business with.

Great company to do business with.

September 5, 2025
Classic Industries logo

Reply from Classic Industries

Hi Richard,

Thank you for the loyalty, glad to hear you've been satisfied with the parts you've purchased from us!

We appreciate your business and hope to continue to earn your business.

Karla Roman
Customer Care Specialist

Rated 4 out of 5 stars
Classic Industries logo

Reply from Classic Industries

Hi Jerry,

Thank you for the feedback, we apologize for the inconvenience this may have caused. Freight varies depending on the destination orders will be delivered to.

Thank you for shopping with Classic Industries and your understanding.

Karla Roman
Customer Care Specialist

Rated 1 out of 5 stars

Customer support doesnt react to tickets

Customer support doesnt react to my tickets.
Got a damaged part, made fotos, opened a ticket, no reaction.
No support. Customer support not reachable.

June 17, 2026
Unprompted review
Classic Industries logo

Reply from Classic Industries

Hi Chris,

Thank you for bringing this to our attention. Customer satisfaction is one of the highest priority here at Classic. We are very sorry to read that you had a poor experience online. If you could please send us an email at reviews@classicindustries.com with your details so we can get someone to get in contact with you as soon as possible.

Thank you for your patience.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Ol’ S- 😎

My Homework.

May 26, 2026
Classic Industries logo

Reply from Classic Industries

Hi Kevin,

We hope this means you were satisfied with your order and the quality of your parts. Thank you for your positive feedback; we do appreciate it!

We value your business and hope to continue to serve your automotive needs.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Always professional

Always professional, and always has the specific items I need.

Is honestly be lost without them.

Fast shipping, never had an issue.

May 27, 2026
Classic Industries logo

Reply from Classic Industries

Hi Kevin,

Customer satisfaction is our utmost goal. Glad to hear everything has been handled to your liking.

We appreciate your business and hope to continue to earn your business.

Karla Roman
Customer Care Specialist

Rated 5 out of 5 stars

Used them for years for a third gen …

Used them for years for a third gen Pontiac,products were always top notch and received quickly

May 26, 2026
Classic Industries logo

Reply from Classic Industries

Hi Karl,

Thank you for being a loyal customer of ours. We are happy to hear we have what you need for your car and we get them to you in a timely manner!

We appreciate your business and your continued support.

Karla Roman
Customer Care Specialist

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