Classicoak Reviews 77

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent condition of the timber, its flatness, and the absence of blemishes. Many people also highlight the competitive pricing and the exceptional speed and efficiency of the delivery service, often receiving their orders the next day. The overall service is frequently described as brilliant, with consumers appreciating the responsiveness and helpfulness of the company. However, some customers experienced minor issues, such as a threshold with holes, some rougher sections in otherwise smooth-planned wood, or a single length of timber being split unevenly. A few people also mentioned a desire for custom cutting services or noted that delivery issues, though rare, were sometimes attributed to the courier.

What people talk about most

Product

Users describe positive interactions with the product. Customers consistently praise the good quality of the... See more

Quality

Consumers find quality to be positive, consistently praising the excellent materials and craftsmanship. Many... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast and efficient service, with... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that the company offers great... See more

Based on these reviews

Rated 5 out of 5 stars

Really great quality oak skirting, delivered next working day and well packaged. My chippy warned me against buying online, suggesting I should pick the boards myself from a local supplier to ensure t... See more

Rated 5 out of 5 stars

Having ordered architrave from another supplier which I had to return for quality reasons I found Classic Oak, I ordered two sets of architrave which arrived quickly, they were also packaged very wel... See more

Rated 5 out of 5 stars

I bought 30 metres of solid oak chamfered edge skirting board and this was despatched rapidly and the product was exactly as described and very good quality despite being a really competitive price co... See more

Rated 5 out of 5 stars

Early 2024 ordered some oak skirting to fabricate kitchen cupboard plinth boards. Received perfect material for the purpose. A bit bland but consistently good throughout and very easy to get... See more


Company details

  1. Lumber Store

Written by the company

Solid Oak Skirting Boards, Oak Architraves and other hardwood moldings, Oak Flooring both solid and engineered. Oak door linings and Window Boards Larch & Cedar Cladding. Made in the UK from sustainable hardwoods. Nationwide prompt delivery service for developers, builders carpenters and joiners.


Contact info

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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Rated 3 out of 5 stars

Good price

Good price, fast delivery but the threshold had holes in it, luckily I didn't need the whole length.
Also the majority was smooth planned but some was quite rough.

September 2, 2025
Rated 5 out of 5 stars

Quality product. Great service.

I bought 30 metres of solid oak chamfered edge skirting board and this was despatched rapidly and the product was exactly as described and very good quality despite being a really competitive price compared to rivals. There was an issue with delivery that was entirely due to DX but they were really pro-active in helping to chase and resolve this. I will be back to purchase architraves when I ge5 to that stage if the renovation!

June 22, 2025
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Rated 5 out of 5 stars

easy to deal with

easy to deal with, and the owner replied within the hour for my query on oak by email, dispatched quickly and an excellent price , wish I had found you sooner ...

June 11, 2025
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Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. They were the cheapest I could find and they arrived very quickly. Not used yet but have used red label before and they are consistently good.

May 6, 2025
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Rated 5 out of 5 stars

Very prompt service

Very prompt service, dealt with a query on a product not listed on website and was able to supply all delivered the next day. 3rd order I have had and always been first class service

March 17, 2025
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Rated 1 out of 5 stars

1 star at the moment as I’m still…

1 star at the moment as I’m still waiting for the delivery - waited in for 2 days now expecting delivery only to get an email from APC each day to say the delivery has been delayed. The driver was literally the next road along today, then headed back to Norwich.
Obviously not the fault on Classicoak, but frustrating nonetheless. Guess I won’t receive my “next day” delivery until next week now, and will have to look to buy the wood I need locally over the weekend.

March 11, 2025
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Reply from Classicoak

Apologies for the late delivery. we booked your order on a next working day with APC and it dispatched on the day the order came through. Having checked the tracking I notice that the package was misrouted by APC which caused the delay in delivery. This was out of our control and happens very rarely. Many Thanks,

Rated 5 out of 5 stars

Superb service and Product

Excellent service from start to finish .Very quick to deliver.Quality of the wood is superb.
I would highly recommend using classicoak.

March 6, 2025
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