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Rated 1 out of 5 stars

Extremely unprofessional and dodgy company. We were given a trial lesson with a class of 5 students with a professional teacher. We were happy with that and made them a payment in advance. After that... See more

Company replied

Rated 5 out of 5 stars

We’ve been using Class Tutor online classes for my son, and I have to say that his maths teacher, Naeeme, has been absolutely fantastic. She’s not only incredibly knowledgeable, but her positive and e... See more

Company replied

Rated 5 out of 5 stars

Our daughter was tutored in triple science at class tutoronline in years 8 and 9. This was her first online tution and Talha helped and guide her in using online platform. Ayesha became very good i... See more

Company replied

Rated 5 out of 5 stars

We enrolled our son for online English tuition with Class Tutor.Online when he started year 10. After a trial lesson, he continued with the tuition twice a week. His teacher was simply excellent and e... See more

Company replied

Company details

  1. Education Center
  2. Private Tutor
  3. Tutoring Service

Written by the company

THE FUTURE OF TUTORING. ClassTutor is at the forefront of providing outstanding online tuition at affordable prices for years 1 to 13. With over 12 years of experience, we offer a tutoring approach that is both personal and effective, catering to students from the age of 5 up to those preparing for their A-levels at 18. Our company is dedicated to teaching core subjects like Maths, English, and Science, while also offering in-depth courses in supplementary subjects such as business studies, French, biology, physics and chemistry for older students. ClassTutor is committed to providing more than just lessons; we ensure that students understand the material, enabling them to tackle problems on their own. This approach aligns with Malcolm Gladwell's vision of the optimal classroom size, creating an intimate yet interactive online learning environment where students can connect with both educators and their peers. Registering with ClassTutor is seamless, featuring personalised timetables and engaging lessons designed to elevate the educational experience. We are focused on upholding educational excellence; as such, we offer of a free trial lesson to prove the effectiveness of our pedagogy. We’re committed to become a key contributor to a student's educational journey, aiming to instigate a lasting appreciation for learning and a deep understanding of the subjects taught. Parents looking to secure the best educational outcomes for their children are invited to see how ClassTutor can significantly enhance their child's academic growth and future opportunities.


Contact info

3.9

Great

TrustScore 4 out of 5

101 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Scammers

Scammers who run away with your money. Very rude and unprofessinal who don't even pick up the phone after you make the payment. Obvously you won't know my name as you have already taken my money.

April 9, 2026
Unprompted review
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Reply from ClassTutor

Hello again Adnan,

Thank you for your 2nd review.

This review appears to concern the same matter previously raised with us under different details. As already explained, the agreed services were delivered, multiple members of staff attempted to assist, and a refund was offered on several occasions. We even offered 3 free 1-1s to replace what you had, and this was rejected.

We have always sought to resolve this matter professionally and in good faith. It is unfortunate that, despite those efforts, misleading reviews continue to be posted. We nevertheless wish your daughter all the best and hope she finds the support she needs.

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Rated 1 out of 5 stars

Extremely unprofessional and dodgy…

Extremely unprofessional and dodgy company. We were given a trial lesson with a class of 5 students with a professional teacher. We were happy with that and made them a payment in advance. After that real company face uncovered. They changed the teacher to an unprofessional teenager. Class consisted of 10 students. I asked for my money back and to withdraw my daughter’s name. Everyday, I’m promised a call back next day but no contact. I’ve been calling them for my money back but no response. I will now be contacting my legal team to take care of this dodgy company. STAY AWAY.

March 25, 2026
Unprompted review
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Reply from ClassTutor

We're sorry you had this experience. We're happy to resolve this if you give us a call.

Both tutors allocated to your child are qualified teachers with 20+ years experience between them (some even mentioned in the reviews on this page with highly positive feedback).

We also note the teacher you trialled with is still your teacher currently, so we're unsure what led to your change in perspective.

Nonetheless, we would be happy to resolve this at the earliest convenience. Your child's education remains our priority, and we want to make sure they get the support they need to excel

Rated 5 out of 5 stars

Thank you!

Talha and all the teachers at class Tutor are simply amazing. Even when my daughter struggled with a specific teacher, they worked with our time to get her another teacher who she absolutely loved.

Thank you for going the extra mile. Because of you, our 2025 GCSEs were faced with a lot more confidence.

August 21, 2025
Unprompted review
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Reply from ClassTutor

Thank you so much for your kind words! We’re truly glad to hear that your daughter felt supported throughout her journey. Every child deserves a teacher they connect with, and we’re always happy to make adjustments to ensure they thrive.

It means a great deal to us that her confidence grew going into the 2025 GCSEs — that’s exactly what we aim for. Your trust and partnership made the process even smoother.

Wishing her all the success she deserves, and we’re always here if you need anything at all!

Rated 1 out of 5 stars

Wast time wast money unexperienced…

Wast time wast money unexperienced teachers preferred face-to-face not online

June 24, 2025
Unprompted review
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Reply from ClassTutor

Thank you for taking the time to share your feedback — we’re genuinely sorry to hear you feel this way.

What you’ve described isn’t the experience we want for any family. Throughout your time with us, we did try several different teachers to make sure your child found the right fit, and we also offered multiple free coaching and support sessions to help them settle, build confidence, and make progress.

We’re always committed to doing everything we can to support each student, and we regret that our efforts didn’t meet your expectations on this occasion. If you’d like us to review anything further or discuss a way forward, we’re more than happy to speak and help however we can.

Thank you again for raising this — we’re always here to support your child’s learning.

Rated 5 out of 5 stars

The quality of teaching was extremely…

The quality of teaching was extremely high in my experience. The teachers were passionate and would always find a way to answer students questions and devote as much time to each student as possible, working through the week for them as well. Grades were elevated greatly in the final exams compared to before I enrolled my son in class tutor. He achieve grade 8 in English Literature and achieved 9s in Physics and 9 in Biology. Special thanks to Joanna MacInness, Antonys S and Hannah Rahman. They really helped him to excel in his exams. The admins also cooperate with parents really well and responses to any enquiries are quick and reasonable.

August 21, 2025
Unprompted review
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Reply from ClassTutor

Thank you so much for your kind words and for trusting us with your son’s GCSE journey! 🌟
We’re thrilled to hear about his outstanding results — grade 9s in Physics and Biology and a grade 8 in English Literature is an incredible achievement. It’s wonderful to know he felt supported by our tutors and benefited from their passion and guidance.

We look forward to continuing with him at A-Level and helping him reach even greater success!

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Rated 5 out of 5 stars

Speaking from personal experience here…

I was tutored at their online classes for GCSE English, Physics and Chemistry. The teaching abilities of the teachers are great, making the lessons fun, interactive and educational. Would recommend to anyone considering putting their child under the tutelage of excellent tutors that care about their students. Personally, I will continue with A-Level tuition here.

January 1, 2025
Unprompted review
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Reply from ClassTutor

Thank you so much for sharing your experience with us! 🌟
We’re delighted to hear that you enjoyed your GCSE lessons in English, Physics and Chemistry, and found the classes both fun and educational. It means a lot to know our tutors’ care and effort are making a real difference.

We’re excited to continue supporting you through your A-Levels and look forward to helping you achieve even greater success!

Rated 3 out of 5 stars

My daughter used class tutor since the…

My daughter used class tutor since the beginning of year 10 GCSEs until the end of her year 11 final exams in June this year.
Throughout the 18 months it took time to get a regular tutor who was experienced in core subjects Maths , Chemistry and Physics.
We did trials at the beginning which took a few days to check which tutors were available for us.
Invoices were sometimes inaccurate and I had to check them sometimes.

September 1, 2024
Unprompted review
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Reply from ClassTutor

Thank you for your feedback. We were pleased to support your daughter right up until her GCSE exams.

We do take time when allocating tutors, as this is a personal process — especially when transitioning from group lessons to one-to-ones — to ensure the best fit in both capability and teaching style.

Regarding invoices, we’ve reviewed all records and can confirm payments were taken on schedule and for the correct amounts. If this was different to what you expected, or if there were any inconsistencies, please do let us know, though nothing was raised with us during the year.

We truly enjoyed teaching your daughter over these 18 months and wish you both the very best for the next stage of her education.

Rated 5 out of 5 stars

Amazing Tutors

I’ve been with Classtutor for a few years now and it’s been a really solid experience. The lessons are always on time, well organised and very engaging. The tutors take the time to properly explain everything and are genuinely helpful and approachable. Overall, the sessions have helped me improve and I would definitely recommend it.

August 22, 2025
Unprompted review
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Reply from ClassTutor

Thank you so much for your kind words! We’re really glad to hear that you’ve had such a positive experience with ClassTutor over the years. It’s great to know the lessons have been engaging, well organised, and genuinely helpful in your progress. We’ll be sure to pass your feedback on to the tutors — they’ll be delighted to hear it. Thank you for recommending us!

Rated 5 out of 5 stars

We’ve been using Class Tutor online…

We’ve been using Class Tutor online classes for my son, and I have to say that his maths teacher, Naeeme, has been absolutely fantastic. She’s not only incredibly knowledgeable, but her positive and engaging attitude really stood out. She made the lessons fun, kept the children motivated, and created such a happy, active environment. What really impressed me was that she even stayed on after class to chat with the kids and make them feel valued. My son loved the sessions and learned a lot. Highly recommend!

July 30, 2025
Unprompted review
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Reply from ClassTutor

Thank you so much for your kind words and glowing feedback!

We're absolutely delighted to hear that your son has enjoyed his lessons and that Naeeme has made such a positive impact. Her dedication to making learning both effective and enjoyable is something we truly value, and it's wonderful to know that her extra efforts—like staying after class to engage with the students—have made a lasting impression.

We'll be sure to pass on your kind words to Naimah. Thank you again for your support and recommendation!

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Rated 5 out of 5 stars

So worth it 👌

The way they teach gas gelpes me so much they make sure everyone has understood everything it makes learning so much more easier and has helped me get the grades I desire this is definitely better then others 10/10 would recommend.

July 30, 2025
Unprompted review
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Reply from ClassTutor

So glad to hear about your grades improving! Nothing fills us with more joy. Looking forward to seeing it get better and better each year!

Rated 4 out of 5 stars

Great experience for 4 years

I’ve been a student for around 4 years and it was really good! The lesson was really interactive and fun. I saw a lot of improvement in my work at school thanks to ClassTutor. Not only the lessons were interactive, the lesson themselves were really informative.

July 25, 2025
Unprompted review
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Reply from ClassTutor

Thank you fatima! So lovely to hear you have enjoyed your experience and its helped you in school!

Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent, there’s constant communication between tutors and parents. They are also very organized and the quality of teaching is great.

July 25, 2025
Unprompted review
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Reply from ClassTutor

Thank you so much Rola! We're so glad to hear you have enjoyed the lessons and benefited from them

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Rated 5 out of 5 stars

Very good sessions with clear…

Very good sessions with clear explanations and going through exam questions and mark scheme.

June 12, 2025
Unprompted review
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Reply from ClassTutor

Really glad to hear you benefited and learnt through the lessons! It's what we love the most!

Rated 5 out of 5 stars

Very professional company

Very professional company. I was nervous at first due to the low price, but I shouldn't have been. My daughter had maths tuition. She could choose either once or twice a week. 1 hour per session. It was online and was in a group. I was worried that due to it being in a group, my daughter would get lost. She loses focus easily, and although she is good at maths, she can be a daydreamer. The groups, however, were very small, and the tutor directed all the questions for each child to answer in the chat. This meant that my daughter couldn't copy ither answers and had no choice but to stay focused. The tutor was clearly an experienced, British teacher. I have been a primary teacher for 25 years and so could spot a mile off that he had lots of experience working in UK schools. He was very professional and explained things really well.
My daughter has had lessons with quite a few other, slightly cheaper, online companies.... but this tutor was the best she has had. She said that she was learning so much more since joining Class Tutor.
We had messaged reminders, so we didn't forget the lessons. And the company would call us if our daughter wasn't online when she needed to be. If, for any reason, we were unable to argent the live lesson, she could watch the video recording of it at a later date- so we never felt we wasted money on missed lessons.
We pay monthly for the lessons and it's taken by direct debit. It was really easy to set up.
When we needed a break from the lessons, it was really easy. I messaged them, they then sent me a short form to complete and then they gave me my months notice. No hoops to jump through or difficult, begging conversations. Very easy and straight forward .I would say to give the company a try. I have been round the block for many, many years, looking for affordable tuition and I feel that this is one of the best.
Helen (mother of 6 children)

June 30, 2025
Unprompted review
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Reply from ClassTutor

Hello Helen,

Thank you so much for your lovely review and kind words.

We’re thrilled to hear that your daughter had such a positive experience with our maths tuition — especially from someone with your background in education. It means a lot to know our small group setup helped her stay focused and that our tutor’s experience really shone through.

We’re glad you found the reminders, recordings, and flexible pause options helpful too — we aim to keep things easy and supportive for busy families.

Your recommendation truly means the world to us. Thank you again for trusting Class Tutor!

Rated 5 out of 5 stars

1 TO 1 GCSE TUTORING

My son has been using the services provided by ClassTutor for the past year or so. He has developed much confidence during his 1 to 1 lessons leading him to performing extremely well in his recent mock exams. So not only have they provided an excellent tutor the support services and online resources are great! I have no hesitation in recommending ClassTutor.

May 1, 2025
Unprompted review
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Reply from ClassTutor

Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that your son has grown in confidence and performed so well in his recent mock exams — that's exactly the outcome we aim for. It's fantastic to know that both our tutors and our support resources have made a real difference. We truly appreciate your recommendation and look forward to continuing to support your son's success.

Rated 5 out of 5 stars

Great company

Great company, very professional and organised. I gave engaged with them both as a teacher and a customer (tuition for my child), and I gave been very happy on both occasions.

April 25, 2025
Unprompted review
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Reply from ClassTutor

Thank you so much for your wonderful feedback! It means a great deal to us that you have had such positive experiences with ClassTutor both as a teacher and as a parent.

We pride ourselves on maintaining high standards of professionalism and organisation, so it’s truly rewarding to hear that reflected in your experience. Thank you once again for your trust and support — we look forward to continuing to work with you!

Warm regards,
ClassTutor Team

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Rated 5 out of 5 stars

Absolutely the BEST decision for my Son!

Enrolling my son with Classtutor was hands-down the best decision I’ve ever made. After trying several other agencies with disappointing results, Classtutor has proven to be in a league of its own: They send timely reminders and even call if my child misses a session, to find out what’s happening and get him back on track. As a parent, I really value that extra level of support.

From day one, their team has been on top of everything. They properly follow up, answer every question, and ensure we never miss a beat. The best part is that my son absolutely loves his sessions with Naimah. She is vibrant, patient, and makes each lesson fun and meaningful.
Classtutor delivers on every promise. If you’re a parent who needs both results and peace of mind, look no further - Classtutor is exactly what you need!

April 27, 2025
Unprompted review
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Reply from ClassTutor

So happy to hear you have enjoyed your time with us! We are delighted to hear that your experience with ClassTutor has been so positive. Supporting both students and parents is at the heart of everything we do, and it means a great deal to know that you have felt that commitment from day one.

We are especially pleased to hear how much your son is enjoying his sessions with Naimah — she is indeed a fantastic tutor, and we’re thrilled to see her efforts making such a meaningful impact.

Thank you again for placing your trust in ClassTutor. We look forward to continuing to support your son’s learning journey and celebrating his successes with you!

Rated 5 out of 5 stars

Big thank you to the whole team for all…

Big thank you to the whole team for all the support last year with the 11+ exams my son passed with no trouble!

Now in Year 7 and still continuing lessons with you, and we can really see the difference it’s making. He is doing so well and actually enjoys the sessions, which says a lot.

No more travelling out of the house for lessons so we love that part even more!

April 18, 2025
Unprompted review
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Reply from ClassTutor

Thank you so much for your kind words and for taking the time to share your experience. We are absolutely thrilled to hear about your son’s success in the 11+ exams — congratulations to him on such a fantastic achievement!

It’s wonderful to know that he is continuing to thrive in Year 7 and still enjoying his lessons with us. Making learning both effective and enjoyable is exactly what we aim for, and it’s lovely to hear that it’s making a real difference.

We’re also glad that the convenience of online lessons has made things even easier for your family. Thank you once again for choosing ClassTutor — we’re excited to continue supporting your son’s journey!

Warm regards,
The ClassTutor Team

Rated 5 out of 5 stars

As a parent

As a parent, I’m honestly so impressed with ClassTutor.

I didn’t expect online lessons to feel so personal, but the tutors really make that connection and put in so much care. Our daughter felt supported from the start, and it showed in her amazing results last year. We’re now waiting on this year’s outcomes and feeling really hopeful.
We were always worried as we started later on in the year and not from September but that was never a problem as they have it all handled!

Thank you, ClassTutor — you’ve made such a difference!

April 24, 2025
Unprompted review
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Reply from ClassTutor

Thank you so much for your heartfelt feedback. We are truly honoured to have been part of your daughter’s learning journey and to hear how supported she felt right from the beginning.

It’s wonderful that, even starting later in the year, you were able to see such fantastic progress and results — that flexibility and personal care are exactly what we strive to deliver. We’re keeping our fingers crossed with you for this year’s outcomes and are so proud of all the hard work she has put in!

Thank you again for trusting ClassTutor — we’re excited to continue supporting your family!

Warm regards,
The ClassTutor Team

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