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Rated 5 out of 5 stars

Incredibly versatile tool for GTM. But my favorite aspect about it is how user-centric the team is. Every feature they add has the end-user in mind. Their tech team always goes above and beyond to hel... See more

Rated 1 out of 5 stars

Ive been using Clay for a bit over a year now. I dont know what happened that all my credits got burnt within 5 minutes and that has never happened before. Support was unclear on what went different t... See more

Rated 5 out of 5 stars

Clay is a powerhouse for everything GTM 🚀 With Clay, I've been able to build more niche outreach campaigns and get sharper targeting using over 150 data sources plus AI to find custom data and re... See more

Rated 1 out of 5 stars

Garbage platform. Extremely difficult to use, not intuitive at all. This is not built for speed and definately not to be used by salespeople. Just to search a contact to find an email or phone number,... See more

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2.8

Average

TrustScore 3 out of 5

28 reviews

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2.8

All reviews

(28)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

One of the absolute worst support…

One of the absolute worst support experiences I have ever had.

I have paid $350/m for several months, and when I needed support, their best answer was "ask your LLM for help debugging".

I mean, it's a joke. Right?

March 5, 2026
Unprompted review
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Rated 2 out of 5 stars

I‘ve spent multiple thousands of…

I‘ve spent multiple thousands of dollars on clay.com
Overall its a great tool, but lately the support has been awful. Bugs and issues allover and after 7 days and multiple support chats I havent gotten any help.
I just get ghosted after getting a half-assed solution proposed.
This particular bug hasnt been fixed and is costin me money every single day.
And as I said, the support is awfully unhelpful and incompetent.

I am very upset and will try to find a different software for this.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

They are clearly THIEF !

They are clearly THIEF !

Tool is full of BUGs !
Support team never help, and everything is made to spend credit (and re-spend on credit on the same cells many time dut to unstability of the software and to development choice to delete automatically all datas when you modify a column filter)

Anyone thinking about this software should look for alternative!

Specially since cheap tools like airtable or baserow are much more flexible and dont loose your data as easily as CLAY delete it without your agreementjust to make you spend more !

October 9, 2025
Unprompted review
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Rated 1 out of 5 stars

I tried to create an account and got…

I tried to create an account and got instantly locked out. Then I attempted to create another account using my company’s email, but that got locked too. Now they’re accusing me of violating their policy, saying I can’t use their trial as a ‘game’. Don’t blame potential customers with locking new accounts instantly.

January 3, 2025
Unprompted review
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