Cleanology Reviews 19

TrustScore 3.5 out of 5

3.5

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Company details

  1. Home Services

Written by the company

Cleanology is a professional London cleaning company providing specialist and contract cleaning services. Call us on 0800 121 4835 for a free quote


Contact info

3.5

Average

TrustScore 3.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I worked for this company for a over a…

I worked for this company for a over a year contract in by Sephora both in Newcastle and metro centre.

I worked my arse off for them never off sick up every day a 4am to be there for 7am.

But this day I was talking to a Sephora staff member who said Charlie Kirk deserve to be assassinated so I went on to say about Alina the Ukraine girl that was stab neck and left to die alone.
There was a post on TikTok been reversed to Which I said have you seen this. Faye the Sephora employee was offended by this and reported me Bear in mind this was not my view or my post I was in work the Monday clean the shop as it was a mess off the weekend.
Tuesday morning I was getting on bus at 5.20am to be told by a phone to go home I was suspended. Then dismissed

But Faye who also said Charlie Kirk should have been assassinated wasn't she kept her job.
I wasn't paid for the time I was suspended didn't write my own statement manger did. I was called a lier and racist by both company.

How is this fair

September 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing company

I’m proud to work for such an amazing company. Their values align with mine, and we’re dedicated to providing top-notch commercial cleaning services. The team is professional, committed, and focused on creating clean environments for our clients.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

great deep clean

We had a tough cleaning job of 3 cinemas - seats and carpets. The carpets came up a treat and the seats were much harder, but the guys worked really hard and there is a massive improvement.
Great response from the office in co-ordinating the team and helping with a little extra carpet cleaning. Would highly recommend

March 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Christmas one-off deep clean

Recommended to Cleanology by a contact and booked them to do a deep clean of our offices after a Christmas party, they were on-time and quick leaving the office looking lovely for the new year!

December 31, 2024
Unprompted review
Rated 4 out of 5 stars

Liverpool Business Centre

We are a small Business Centre i Liverpool and we employed Cleanology a couple of years ago. They took on our regular cleaner, Kim, who we love and who does a brilliant job for us. The massive problems arose when Kim was on holiday. There were days when a cleaner would not even turn up! When they did, the work was just inadequate. There was also a massive issue with the delivery of cleaning materials. Sometimes Kim would be buying them out of her own money. We decided to get rid of Cleanology and employ another cleaning company.

At that point, Cleanology put a new Regional Manager, (whose name is Debbie Tench), in charge over here in Liverpool and from then on, everything changed! She called in to see us, listened to all our issues and set about sorting out all our problems. We decided to give Cleanology another chance.

Things now run smoothly. When Kim is on holiday, cleaners now turn up and we are happy with their work. When Kim needs cleaning materials, they are delivered the next day! All our issues appear to be resolved and we will therefore be happy to keep Cleanology on. As long as Debbie remains the Regional manager!

August 8, 2024
Unprompted review
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Rated 1 out of 5 stars

A review

Diabolical company a avoid a all cost robbing their employees of there hard earned cash !! Absolutely awful company

January 10, 2024
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Stopped providing service and then tried to charge for it. Threatening small businesses with debt collectors for invoices covering services they never provided.
Disgusting, stay away.

November 1, 2023
Unprompted review
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Rated 1 out of 5 stars

Get someone else

Garbage company that don't look after their own staff and couldn't give a flying **** when challeged

June 5, 2020
Unprompted review

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