cleanseoul is a very reliable company they have been extremely helpful with any worry and always give a prompt response, I would definitely recommend if i would somewhere to buy k-beauty products to... See more
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See what reviewers are saying
Really great customer service cleared up a lot of initial concern as a first buyer. The products are amazing and will for sure be a repeat shopper. Items came quickly packaging is cute.
What made my experience is after my first purchase it was dispatched next day and I already received them in the mail, as I’m someone tracking my order as soon as I make it 🤭 One item was wrong but t... See more
I haven’t received my parcel. Taking so long to be delivered.
Company details
Written by the company
The UK's Fastest Growing K-Beauty Store Join our loyalty programme and take advantage of our points system. Find out why we are the UK's fastest growing K-Beauty Store. Stocking all major skincare brands with over 300 different products in stock.
Contact info
Unit 3B-3D Ratcliffe Mills Business Park, WF12 9BU, Dewsbury, United Kingdom
- 0800 0371342
- info@cleanseoul.co.uk
- cleanseoul.co.uk
4.2
Great
24 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Emailed them about missing items twice…
Emailed them about missing items twice and not heard back
October 14, 2025
Love the very easy to navigate layout…
Love the very easy to navigate layout of the website. It is sleek and has all the brands I love!
September 8, 2025
Unprompted review
Don’t walk, run!
What made my experience is after my first purchase it was dispatched next day and I already received them in the mail, as I’m someone tracking my order as soon as I make it 🤭 One item was wrong but they instantly sent it out same day and I got it exactly the next day. Their customer service is great and very fast shipping. In the box you also get a cute card with steps 1 to 10 to help anyone with a step by step routine on how to use your products and in which order, for anyone who is starting out in their skincare journey and not sure in which order as I have been the same! All in all my first purchase and items with CleanSeoul have been great and I’m very satisfied with my products that are all made in Korea, as Korean skincare has saved me a lot for someone with oily/combination skin looking to have more clear and dewy type. Products are affordable and not too high priced, but you still pay for quality. So happy and the products smell great!
August 6, 2025
The only place to go for Korean beauty products
Really great customer service cleared up a lot of initial concern as a first buyer. The products are amazing and will for sure be a repeat shopper. Items came quickly packaging is cute.
March 27, 2025
I haven’t received my parcel
I haven’t received my parcel. Taking so long to be delivered.
December 3, 2024
Fast shipping
August 27, 2024
cleanseoul is a very reliable company…
cleanseoul is a very reliable company they have been extremely helpful with any worry and always give a prompt response, I would definitely recommend if i would somewhere to buy k-beauty products to the uk. extremely quick delivery. 5*
Will be back to purchase more !!
July 26, 2024
Unprompted review
It was delivered in a good amount of…
It was delivered in a good amount of time. I purchased toner for the first time and they had 2 different sizes of it (one small and some big). I feel like this is so important to have these different options as the the toner didn’t do my skin any good but atleast I only bought the small one. This was very convenient and money saving.
July 2, 2024
I was very pleased to receive my order
I was very pleased to receive my order. Everything was packed perfectly! Delivered on time. Thanks for the free gifts. This is very nice and valuable. I wish your company prosperity!
July 1, 2024
Brilliant customer service & products
Brilliant customer service, excellent products which I’m loving using! Quick delivery, and lovely packaging. Will definitely be shopping here again xx
June 26, 2024
Fast shipping good products
May 29, 2024
Very good delivery time and the item…
Very good delivery time and the item was perfect
April 29, 2024
Excellent products
Excellent products, super fast delivery and are exactly as stated. This is my third purchase and I will continue to buy.
May 1, 2024
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