Clear Crystal Reviews 

71
•
TrustScore 2.5 out of 5

2.6

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Rated 3 out of 5 stars

Bracelet fell off on day one. I received a fast response from the company who have issued a refund, which is appreciated hence the extra star rating.

Rated 5 out of 5 stars

I mistakenly sent my order to my old address and Clear Crystal replaced it without question. I love the jewellery adverts too the jewellery is fine on me and im nickel sensitive just avoid strong cle... See more

Rated 1 out of 5 stars

A disgraceful service !!! I have ordered 3 items x2 crackers and an Advent calendar one set of crackers has NOT arrived and is now 2 weeks late I have written to them twice and all they give is a bun... See more

Rated 1 out of 5 stars

My wife made a £40 order 15 days ago. She has never had any correspondence from company, however her PayPal has confirmed that the payment has been received. She has emailed the company three times, w... See more


Contact info

2.6

Poor

TrustScore 2.5 out of 5

71 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.6

All reviews

(71)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid getting involved with this…

Avoid getting involved with this company. They bombard you with text messages about offers. Blocked it lots of times and still the text messages come through. Getting really annoying now

February 3, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs. Stop texting me!

I found the advent calendar and other items ordered to be of very cheap, poor quality. They don't feel worth the supposed reduced price. Had I have paid the apparent full price they most certainly would have been returned. I wrote about this on a post and they deleted my comment. Only positive comments remained. To add insult to injury I am bombarded with texts from this company despite emailing them, unsubscribing, commenting on Facebook and sending them a Facebook message which they have all ignored. I can't block the number as they don't come through as a number. These texts come at all hours and often wake me up. Avoid at all costs would be my advice. Cheap Christmas cracker quality items with worse service.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

First Time Customer

Ordered for the first time on Monday, Received my order today. Very impressed with the quality of the jewellery and the short delivery time, also great prices and was emailed when order was complete advising its on its way.

i will definitely be ordering again from
Clear Crystal and will be recommending them to all my friends if they’re looking for stunning jewellery and a great price.

also would like to thank the company for my free gift the necklace is lovely.

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful Christmas crackers…

Beautiful Christmas crackers…. They were a hit on Christmas Day! Loved them so much that I’ve bought more in the Sale for next Christmas…. We’ll packaged, free gift plus a complimentary little unexpected extra…
Had to stop myself from buying more!
Love this company ❤️

January 12, 2022
Unprompted review
Rated 3 out of 5 stars

Clear crystal are very good

Clear crystal are very good . My order arrived as promised in two days. I ordered the advent calendar and the crackers. The bracelet from the advent calendar is lovely. I would highly recommend them

January 3, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful items and great service

I Have ordered several times and always received beautiful jewellery in quick time. Free gifts have been gorgeous and everyone comments on how lovely the items are. One piece was missing from a bracelet and this was sent without question by first class post. Please treat yourself to something lovely. You won't be disappointed.

December 23, 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed.
I ordered the box of 6 crakers it says 3 male and 3 female gifts in each box. I received 2 male and 4 female. I emailed and the response was the perfume atomiser is unisex as you can put aftershave in it!. I can't argue with that, but not many men I know would want a perfume atomiser...
The free gift of a pair of lightweight earings broke immediately ... Big waste of money, would not recommend this company. Will definitely not use again.

December 20, 2021
Unprompted review
Clear Crystal logo

Reply from Clear Crystal

This is a shocking read, I can’t believe anyone would 1 star a company for a free gift that broke, even when we offered to replace it 7 minutes after receiving your email. You would not get this kind of rapid response from many businesses these days and we deserve 5 stars just for this alone. You are completely unfair and it’s a shame we can’t 1 star your inappropriate review. I’m not even going to contest it, I would prefer to keep it in view so that the public can see just how unreasonable Beverley North is regarding this review. In your email you have said that you can not use the crackers on Christmas Day, even though you admit that the gifts are a perfectly adequate split, in your own words “I can’t argue with that”. Thankfully you will never have the opportunity of reviewing us on here again. Shame on you Beverley North.

Rated 1 out of 5 stars

I ordered some christmas crackers on…

I ordered some christmas crackers on the 24th of november, as yet they have still not arrived and I have had no card through the door from royal mail to say that I have missed the delivery. I have tried to phone crystal clear but I just keep getting cut off. I have also tried their email address but it just goes on to their information pages about delivery services. I am very disappointed because I have no way of contacting them or getting my money back which with the delivery charge is £ 32.48 pence

December 9, 2021
Unprompted review
Rated 5 out of 5 stars

I needed to order a pack of 6 crackers…

I needed to order a pack of 6 crackers but needed 4 female and 2 male. I emailed and spoke to Chloe who then got the packers to put blue and pink stickers on the crackers as I am going to give 2 of the crackers to a friend of mine and wanted 1 male and 1 female. Wanted the rest for my family. Was delighted and grateful that this was done for me.

November 15, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you for the excellent service

Thank you for the excellent service, was delighted with the white gold bracelet and free gifts, will definitely use again, don't understand the negative reviews, probably pedantic people, thanks very much hilda loved her order.

July 31, 2021
Unprompted review
Rated 5 out of 5 stars

2021 edition calendar.

I ordered 2021 edition calendar it came in just under a week and the jewellery that’s in it is absolutely gorgeous and I got a bracelet necklace and earrings as a free gift.
Will be ordering again from them and the beauty is they are Uk 🇬🇧 based in Bury and not from USA or China.
Thank you so much Clear Crystal

July 26, 2021
Unprompted review

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