Unlike many capital funding companies clearco is honest,concise and fast. They have been an integral part in the expansion of our business. They have always been there to support us and in this space... See more
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Clearco is a world-class partner that provides practical solutions to growing businesses. Andrew and his team a great and easy to work with. We cherish the partnership we have built over the years a... See more
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Our business has used Clearco for inventory funding over the last few years, and the experience has been seamless. They are a reliable, fast, and highly supportive partner for any brand looking to sm... See more
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Working with Clearco has been a great experience from start to finish. They were incredibly fast and efficient in everything they did, and it never felt like a typical vendor relationship — it gen... See more
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Company details
Written by the company
Clearco introduced non-dilutive funding to ecommerce and remains its leading provider. Clearco is a capital partner for growing ecommerce brands across DTC, wholesale, retail, and marketplaces. Brands use Clearco funding to purchase inventory, pay suppliers, support always-on marketing, fulfill major purchase orders, prepare for peak seasons, launch new products, and expand into new sales channels. For ecommerce operators, the need for capital often comes down to timing. Inventory may need to be ordered months before it sells. Suppliers often require deposits or payment before products arrive. Wholesale and retail partners can take 30, 60, or 90 days to pay. Marketing spend happens before customer revenue comes back into the business. Clearco is designed to help brands manage those gaps and keep important business priorities moving. Qualifying brands can access up to $10 million in funding with estimated terms of 4 to 12 months. Clearco offers Cash Advance and Invoice Funding, along with Fixed Funding Capacity and Rolling Funding Capacity options, so brands can choose how capital fits into their business and growth plans. Clearco funding includes capped weekly payments, early payment flexibility, no personal guarantees, and no all-asset liens. Its non-dilutive structure allows founders and operators to access capital without giving up ownership in their business. Clearco works with ecommerce brands across apparel, beauty, food and beverage, health and wellness, household products, sports and outdoors, pets, baby and toddler, and consumer electronics. Whether a brand is restocking a bestselling product, placing a larger inventory order, increasing marketing spend, paying a supplier, fulfilling a wholesale purchase order, or expanding into retail, Clearco provides ecommerce funding built around the way modern brands operate. To date, Clearco has provided more than $3.3 billion in funding to over 11,000 businesses. Clearco helps ambitious ecommerce founders and operators put capital behind what is next while maintaining ownership, flexibility, and control.
Contact info
33 Yonge St, M5E 0A9, Toronto, Canada
- +1 (415) 610-5166
- info@clear.co
- clearbanc.com
4.4
Excellent
362 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
THIS COME FROM A COMPANY THAT HAS…
THIS COMES FROM A COMPANY THAT HAS BORROWED OVER 300K FROM CLEARCO. THEY REALLY DON'T CARE ABOUT YOU AS A COMPANY. I WAS PUSHED TO THE SIDE WHEN I NEEDED MORE FUNDING AND LEFT ME IN A BAD SPOT. DON'T TRUST THAT THEY HAVE YOUR BEST INTEREST BECAUSE THEY DON'T.
February 14, 2023
Unprompted review
Reply from Clearco
Hi Thomas,
Louie here from the Clearco team,
Thank you for taking the time to write us your feedback here on TrustPilot. I understand that you were looking for additional funding and it's frustrating when that need isn't met. I hope that your business can bounce back during these times.
This feedback is important for us to move forward with ensuring that we can support our Founders the way they need. We deeply care about our Founder's success and I will make sure to share your feedback with our Product team.
We would love to hear more about your experience - please feel free to reach out to us at support@clear.co and someone from our Support team will make sure to get back to you.
We appreciate your time.
Warm regards,
Louie
Clearco team
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Fantastic service from the Clearco…
Fantastic service from the Clearco team!! Highly recommend
January 23, 2023
Unprompted review
Reply from Clearco
Hey Seth,
This is Louie from the Clearco team,
Thank you for taking time to leave us a review here on TrustPilot!
We are glad to hear that you had fantastic service from our team and we appreciate your recommendation. We will continue working to improve our processes based on the feedback we receive.
Looking forward to working with you.
Warm regards,
Louie
Clearco team
simple and fast process
simple and fast process. Timely and accurate info.
January 18, 2023
Unprompted review
Reply from Clearco
Hi Giuseppe,
Louie here from the Clearco team,
Thank you for taking some time out of your day to write us your feedback!
We are happy to hear that the process was simple and fast. This is something that we value! We will continue learning from our Founders to provide an optimal experience.
We look forward to continue working with you!
Best wishes,
Louie
Clearco team
Great cooperation from Derek Wilson of…
Great cooperation from Derek Wilson of Clearco
December 5, 2022
Unprompted review
Reply from Clearco
Hi Veejay,
Louie here from the Clearco team,
Thank you for taking the time to leave us your feedback here on TrustPilot.
I will make sure to share this feedback with Derek and we will continue learning from experiences, such as these!
We look forward to working with you to meet your business' needs!
Cheers,
Louie
Clearco team
Painfully Slow Support
Since signing on a few months ago, I have had nothing but frustration from Clearco. They set up my bank details (for repayments) incorrectly and took two months to fix them, in the meantime I couldn't pay any vendors. Now the bank details have been fixed, I am still unable to pay vendors. Emailing Support is hit and miss. There is no phone support, only email, so you just have to sit and wait. When a response comes in, if they aren't familiar with your issue, they give you an incorrect solution, you go back into the support queue again for another long wait. Funding should take the stress off your business, by providing a cash flow solution, but using Clearco has caused more stress for us.
November 4, 2022
Unprompted review
Reply from Clearco
Hi Scott,
This is Louie from the Clearco team,
Thank you for taking the time to write us your feedback on TrustPilot. I understand that there was an issue with connecting your bank account and issues with communication with our team. It can definitely be frustrating waiting on someone to get back to you over a period of time.
We appreciate your feedback around the miscommunication and I will make sure to investigate your ticket to ensure that we can improve any wait times in the future.
Clearco Support is also available via phone at +1 (415) 610-5166 from 9am-5pm EST.
I am happy to hear your thoughts and concerns. Feel free to send an e-mail to louie@clear.co and I am happy to learn more about your experience.
Looking forward to connecting.
Warm regards,
Louie
Clearco team
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Issue resolved in the end
Problematic but resolved by Clearco in the end.
October 28, 2022
Unprompted review
Reply from Clearco
Hey Robert,
This is Louie from the Clearco Customer Success team,
Thank you for taking the time to write us feedback here on TrustPilot. I understand that it is frustrating when you don't hear back from anyone after a period of time, regarding any potential overpayments and the inability to log into your account.
I have sent you an e-mail, from support@clear.co, to make sure that we get this taken care of.
We appreciate your feedback here and will do our best to help.
Looking forward to connecting.
Warm regards,
Louie
Clearco Customer Success
Everything was fine until we received…
Everything was fine until we received funding. Customer support is shocking and are sending not even related emails to my complaints and closing cases. Funds where canceled and haven't been returned. Been trying to get a proper answer for over a week.
September 5, 2022
Unprompted review
Reply from Clearco
Hey Chris,
My name is Louie and I am from the Clearco Customer Success team,
Thank you for taking the time to write a review for us here on TrustPilot.
I understand that everything was fine up until you received funding and that customer support didn't meet your expectations. That can be frustrating. We value customer support and want to ensure that you are taken care of.
I would be happy to listen to your concerns and help with your inquiries to make sure this doesn't happen again. Please feel free to address an e-mail to me at support@clear.co.
I will do my best to make sure that you are taken care of.
Looking forward to hearing from you.
Warm regards,
Louie
Clearco Customer Success
WORST EVER!
I joined ClearAngel and was lied to. I was told in exchange for funding, I would receive the help I needed to grow my business, and they would receive 2% of my sales for four years. I have held up my end of the agreement sharing my profits, but they have not held up theirs. I was very thorough before joining the program as I wanted to know exactly what kind of support I would receive. To date, I have not received ANY of that support. The coaches are a joke (most of the time, I forget I even have one) they literally have no staff left, and they do nothing for the founders who all put our trust in them. They say I am in breach of contract because I do not want them to debit my account any longer when they have effectively dismantled the program that I joined. They received millions of dollars in funding and used NONE of it to support those of us who were told we'd receive support. DO NOT TRUST THEM!
August 24, 2022
Unprompted review
Reply from Clearco
Hi Amy,
My name is Louie and I am from the Customer Success team
Thank you for taking the time to write us your feedback here on Trustpilot. Listening to your concerns is important to us so that we can work to learn and provide this feedback to our team.
I understand that you haven't felt that we met our end of the agreement and that is definitely frustrating. I will make sure to pass this feedback to our coaches.
We would love to work with you directly to hear more about your experience. Feel free to e-mail me directly, by addressing an e-mail to me at support@clear.co.
I am looking forward to hearing from you.
Warm regards,
Louie
Clearco Customer Success
extremely disappointed
I am extremely disappointed in Clear Co. Everything started out great and our company spent ample time and resources getting the process set-up to work with our existing processes, we saw it as a long term agreement. I took several draws with clearco when needed and was told everything was going great and not to worry if I needed a draw anytime then it would not be an issue as we were running a model account with zero problems. Then July comes and I request a draw to get some inventory moving as I had planned. My Account rep takes days to respond and when he does, the clearco story starts changing the story about draws, now all of a sudden we needed to wait a few weeks to review the potential 4th quarter performance. So I wait a few weeks and continue to pay our % revenue toward our balance as agreed. We come into august and I request the draw, my rep takes days to respond and now states that due to the macroeconomic climate it has impacted the next capital advance for my account and he copies his manager into the email, The manager states he is going to call me, NO CALL. I am still waiting!!
The worst part is they had made certain this was not going to happen to our account as long as there was no major change to our business. Our business remains strong. !
Bottom Line Clearco is having difficulty with its business model and I do not recommend its services. It has been a waste of my time and I regret ever taking their call or email from their sales team. There are many products out there, do not believe the hype that they are founders for founders. They are all talk upfront they want to get you hooked and raise your percentage as you become a number to them. Very disappointing.
August 12, 2022
Unprompted review
Reply from Clearco
Hey James,
This is Louie from the Clearco Customer Success team,
Thank you for taking the time to write us your feedback here on TrustPilot. We value your feedback surrounding your experience with your Account Manager and thank you for sharing details about your business.
I understand that the lack of communication, set expectations, and changes to our processes has been frustrating. I made sure to address this with management of our Account Management team and someone should be in touch soon.
We apologize that your time has been wasted and we would be happy to work with you to make sure we improve these pieces.
We would love to hear from you via e-mail at support@clear.co. Please feel free to address me directly and I am happy to hear more about your experience.
Looking forward to hearing from you.
Warm regards,
Louie
Clearco Customer Success
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Poor experience
I completed my application and connected my platforms. Signed the application and direct debit then was told they were pausing international funding 2 weeks later!!! Poor experience from a potential client!
August 7, 2022
Unprompted review
Reply from Clearco
Hi Shelley,
Sáoirse here from Clearco Customer Success.
I am incredibly sorry about the frustration this has caused; here at Clearco we are all facing the uncertainty caused by the global macroeconomic environment as well as internal changes that we are undergoing right now, so I empathize deeply with your frustration.
The decision to temporarily halt international funding was not made lightly, and we are very sorry for any inconvenience this may have caused.
Please know that we are doing our best to solve this as quickly as possible, and greatly appreciate you taking the time to share your feedback regarding this experience with us here.
We hope that once this has been solved, we will have an opportunity to rebuild a working relationship with you and all our international founders.
Please feel free to get back in touch if there is anything else we can do for you in the meantime.
Wishing you the very best for your continued success.
Kind Regards,
Sáoirse
Clearco Customer Success
Clear Co Totally SCAM and FRAUD!
First of all, we've been paying 2% of our Amazon earnings for almost a year. Or rather, we thought it was.
Clear Co continuously pulls all data from your Amazon Seller account. It controls your earnings, steals your data and uses your personal data.
YOU AUTHORIZE YOUR BANK ACCOUNT FOR DEBIT, BUT CLEAR CO CONTINUOUSLY CONTROLS ALL MONEY ENTERED IN YOUR BANK ACCOUNT!
What do I mean?
-Clear Co sees ZELLE payments sent individually to your bank account as a win and charges you 2% from there.
-Clear Co determines the REFUND of FEDERAL TAX from your bank account as income and charges you 2% of a legal payment. It takes extortion like a usurer from the FEDERAL TAX REFUND you receive for the tax you pay.
-Clear Co determines individual payments from your family as a profit and sends dark clouds over you. It also earns money.
-Most important! Clear Co sees salary payment, sign bonus payment and even relocation payment from your job for a month as a profit and earns 2% from you like tribute.
CLEAR CO CONTRACTS WITH YOU ONLY FOR AMAZON SALES BUT;
- FROM ZELLE PAYMENTS from your family,
- MONEY SENT FROM YOUR FRIEND,
- FROM THE MONEY RECEIVED FROM FEDERAL TAX REFUND,
- IF YOU ARE WORKING IN A JOB, FROM YOUR SALARY EARNED EVERY MONTH,
- FROM THE BONUS YOU RECEIVE FOR THE SIGN BONUS,
That is, it profits from all the money that goes into your account!
We are preparing a huge news file and a case file on CLEAR CO. We will fully use our LEGAL RIGHTS.
THEY WATCH OUR BANK ACCOUNT AND TAKE MONEY FROM ALL MONEY THAT ENTERS OUR BANK ACCOUNT, LIKE A USER.
WE WILL CLEAN THIS SURFACE THAT HAS BEEN GOING ON FOR A YEAR WITH A FEDERAL ACTION BY LEGAL METHODS. WE COLLECTED ALL THE EVIDENCE. WE WILL GET ALL VICTIMS TOGETHER AND OPEN A CLASS ACTION.
STAY AWAY FROM THIS COMPANY. DO NOT WORK WITH THIS COMPANY!
August 1, 2022
Reply from Clearco
Hi S.Imren,
Chris here from Clearco Customer Success.
Thank you for taking the time to share your feedback and for your patience and understanding with our ongoing changes.
Clearco contracts contain an agreement for an agreed percentage of revenue in order to repay the funding provided to you. This isn't related to any payments received in your bank account, but is instead calculated from the revenue data from your sales platform. As sales platforms are intended for sales, we do assume the data received to be aligned correctly.
I can confirm we don't monitor bank accounts to debit income of any type, however our payments team will be happy to help with any discrepancies you have regarding amounts you've been debited.
Please do not hesitate to reach out to support@clear.co so we can assist.
Again, thank you so much for taking the time to share your feedback!
Kind Regards,
Chris
Clearco Customer Success
Theyre available until you sign a…
Theyre available until you sign a contract, after that you can not get in touch with anyone!
July 18, 2022
Unprompted review
Reply from Clearco
Hello,
Sáoirse here from Clearco Customer Success.
Thank you very much for taking the time to share your feedback with us; it is incredibly valuable to helping us grow and improve.
I am very sorry to hear that you have not been able to reach anyone since signing your contract with us; this is highly unusual and something I would like to look into for you.
Can you please send an email to support@clear.co addressing it to myself, Sáoirse, in the subject line? With that, I will be able to look into your account and hopefully find a resolution to this for you.
Thank you again for taking the time to share your feedback with us. I look forward to hearing from you soon.
Kindest Regards,
Sáoirse
Clearco Customer Success
AVOID THIS COMPANY LIKE THE BLACK…
AVOID THIS COMPANY LIKE THE BLACK PLAGUE. They have the absolute worst customer service we have ever experienced. You won't hear back for WEEKS after sending an email. They will charge you OUTSIDE of the scheduled parameters (They've incorrectly charged me for $4,600 and have had it for over a month with NO resolution). There are a million other lending companies out there you can use. We will never be working with them again and already have a new lender lined up for when we are finished with these guys.
I love that someone replied asking me to email support@. NOBODY REPLIES TO THOSE TICKETS. Don't be fooled by this crap. They're great and responsive BEFORE they get your business. I've even called and left messages for people. Nobody emails, nobody calls back. It is an absolute MESS of a company.
July 15, 2022
Unprompted review
Reply from Clearco
Hello,
Sáoirse here from Clearco Customer Success.
I am so incredibly sorry to hear about your experience with us; this does not at all reflect our usual standards, and I would very much appreciate an opportunity to look into this for you to find a possible resolution.
Could you please email support@clear.co addressing it to myself, Sáoirse, in the subject line? That way, I will be able to take a look at your account, see what has happened and how I may be able to help find a solution for you here, even if only to help make the transition to another lender smoother, since we completely understand that decision if we have disappointed you so badly.
We appreciate and value all feedback, as it is the only way for us to improve and grow; but of course I want to do my best to help you in this specific instance as quickly as possible.
I look forward to hearing from you soon and hope to have an opportunity to resolve this for you.
Kindest Regards,
Sáoirse
Clearco Customer Success
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Literally from when I received funding…
Literally from when I received funding each step of the way I was unable to use funds in the account properly to pay my suppliers, the funds would show as successfully sent from their account to my supplier and after 3 weeks my suppliers are yet to receive the funds this has gone on Since January 3rd of 2022, I am writing this review on June 22 2022, they claim my company was the only company experiencing such issues with getting funds across to my suppliers they offer no apologies for how they have caused my organization more financial stress. They were supposed to help even with the excessive interest rate they have charged (I agreed to the interest charges to be fair) but I didn't think each transaction would take 3 weeks or so to get a resolution to get the funds across to my supplier, they at a point eventually agreed to send the funds to my account after many annoying emails to them, Not one of the 3 vendors I tried paying went smoothly, I would stay as far away from them because once they persuade you to take more money than you need in the name of just closing the deal, after that they leave you hanging almost to the point of begging them to do the right thing. I would suggest one of their other competitors as my experience with CLEARCO was horrible to say the least.
June 25, 2022
Unprompted review
Reply from Clearco
Hey Tobi,
Louie here from the Clearco Customer Success team,
I hope you are doing well. Thank you for taking the time to leave us some feedback here on TrustPilot.
I understand that longer wait times for Vendor payments are frustrating. We apolgoize for causing the additional financial stress, while working with us. We will continue working with our Founders to improve our processes on Vendor payments. These issues can sometimes happen due to the receiving end after Clearco sends the funds.
Our support team is ready to help with issues such as this and your feedback is important for us to improve these Vendor processes. Feel free to reach out to our Success team at support@clearco.com and our team is ready to listen.
We appreciate your thoughts here and hope to work with you in the future.
Warm regards,
Louie K.
Clearco Customer Success
I feel genuinely supported by Clearco
I feel genuinely supported by Clearco.
From the communication / correspondence, to the flexibility, and obviously the financing and terms...
Truly an invaluable resource to my growing business.
June 22, 2022
Unprompted review
Reply from Clearco
Hi Graham,
Sáoirse here from Clearco Customer Success.
Thank you so very much for taking the time to leave such kind feedback. We're delighted to hear that you have enjoyed working with us so far, and of course we look forward to helping you grow your business well into the future.
Please feel free to get in touch if there is anything else we can do for you in the future.
Wishing you the very best for your continued success.
Kind Regards,
Sáoirse
Clearco Customer Success
Clearco team has been so supportive and…
Clearco team has been so supportive and so responsive.Specila thanks to Soairche in customer support for sorting issues out.
June 17, 2022
Unprompted review
Reply from Clearco
Hi Shruti,
Sáoirse here from Clearco Customer Success.
I really appreciate you taking the time to leave such kind feedback; it's always a pleasure to talk to you, and I look forward to our continued working relationship.
As always, please feel free to get in touch if there is ever anything we can do for you.
Wishing you the very best for your continued success.
Kind Regards,
Sáoirse
Clearco Customer Success
Great experience
Great experience, extremely fast service, unlike other companies that drag the due diligence unnecessarily before funding becomes available. Very happy to fund my growing e-commerce start-up this way!
June 8, 2022
Unprompted review
Reply from Clearco
Hi Elena,
Sáoirse here from Clearco Customer Success.
Thank you very much for your feedback, it is very much appreciated.
We hope to continue to have an excellent working relationship together. If there is ever anything you need, please do not hesitate to reach out to our success team.
Wishing you the very best for your continued success.
Sáoirse
Clearco Customer Success
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Great service from Con and Aaron
Great service from Con who was our onboarding manager, highly suits our business as we turnover our stock quickly and at reasonable margin. We borrowed $170,000 no credit check as it is classed as purchase of forward sales and was happy with the $10,200 fee over the 4-6 month period as we gross much more than this from our items if turned over quickly.
Funds were available quickly and portal is easy to use for vendors to be able to pay. Have roughly two repayments left and very happy with the outcome and decision to proceed with Clearco. It worked out for us, but you will need to have high turnover at reasonable gross to justify the equation.
Contacted the account manager (you get handed to a different person after onboarding). Told them we wanted another $200,000 for future purposes in a couple of months time once the current agreement was finalised. There was a little confusion, but after a little back and forth we have been able to secure another round and look forward to utilising this facility again. Aaron was quite helpful as our account manager to sort out our account in the end.
Love Clearco, Con and Aaron are great. Once again, have to reconfirm that this suits businesses with medium to high turn over at reasonable gross to facilitate the repayments. But 5 star facility in our eyes.
May 25, 2022
Unprompted review
Reply from Clearco
Hi Chris,
Sáoirse here from Clearco Customer Success.
Thank you very much for this kind and detailed feedback; this is incredibly valuable, as it allows us to review our internal processes and continue to improve for the founders we work with.
I have taken the liberty of taking a closer look at your account, and actually have some, hopefully helpful, feedback about this for you.
Please check your inbox for an email from Clearco Customer Success, with the details.
That being said, we appreciate the opportunity to work with you and wish you the very best for your future success, no matter what you decide.
Please feel free to get back in touch if there is anything else we can do for you in the meantime.
Kindest Regards,
Sáoirse
Clearco Customer Success
Our responsable Coach Jasmina Becker is…
Our responsable Coach Jasmina Becker is marvelous. So everything with Clerco is ok. We want to grow up our business with Clerco.
May 18, 2022
Unprompted review
Reply from Clearco
Hi Jürgen,
Sáoirse here from Clearco Customer Success.
Thank you so much for your kind feedback. We have made sure to pass this along to Jasmina and look forward to working with you!
If there is ever anything we can do to help you, please do not hesitate to reach out to the Customer Success team at support@clear.co.
Thanks again for your feedback!
Wishing you the very best for your continued success.
Warmest Regards,
Sáoirse
Clearco Customer Success
Shambles - avoid if you can
Shambles. Complete shambles. I went through the process and was approved for £42000 + fees = £44500. Added my vendor who they were already aware of and how urgent the supplier needed the funds in order to proceed telex and release my container currently at the port. After adding the vendor, I realised I had no access to the funds as I could not settle the invoice yet Clearco were sending me Payment requests . I was in essence repaying for something I couldn’t access. I Tried phoning only to discover their phone number doesn’t work. It’s fake. Ok. The sales rep who was always at hand prior To me signing and accepting now no longer responds. They finally got back to me advising of the error on their end and promised it had been rectified. I submitted the invoice which they claim was successful. Days went by and yet supplier still haven’t received the funds as such I asked Clearco for a payment slip / confirmation which I could at least share with the supplier only for Clearco to now turnaround and say the payment wasn’t sent because the recipient couldn’t be added. But On your system it states “it’s successful “. I subsequently cancelled my direct debit waiting on a response.
I refuse to repay a loan I haven’t even used nor can I access.
From your fake telephone number to poor support. It’s all a joke / shady
Avoid this firm if you are desperate !
May 17, 2022
Unprompted review
Reply from Clearco
Hi Anthony,
Sáoirse here from Clearco Customer Success.
I am so incredibly sorry to hear about your alarming experience with Clearco so far. We were created by founder for founders, and every interaction with us should feel personal to you and effective for your business. This will be investigated internally as a matter of urgency.
In order to do that, I would really appreciate if you could please send an email to support@clear.co requesting it be passed directly to myself, Sáoirse, and I will look into this for you immediately.
Again, I am very sorry about how this has been handled so far; this does not reflect the standard of customer care and expediency we pride ourselves on.
I do hope to hear from you soon, so that I can look at getting this rectified for you as quickly as possible.
Thank you for taking the time to share your valuable feedback with us.
Kindest Regards,
Sáoirse
Clearco Customer Success
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