ClearMatch Reviews 

24,231
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,337 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable when guiding them through various health insurance options. Consumers truly appreciate the warm personalized attention, genuine empathy, and clear step-by-step explanations provided throughout the entire enrollment journey. However, some customers also noted that the consultation process can occasionally take a significant amount of time as agents thoroughly review every single detail. A few customers also mentioned that having even more detailed written breakdowns of specific service plans would make navigating choices much easier.

What people talk about most

Staff

People report positive experiences with staff, highlighting representatives who are exceptionally... See more

Customer service

Customers consistently note positive experiences with customer service, praising agents for being... See more

Service

Customers had positive experiences with service, noting thorough, knowledgeable, and courteous agents who... See more

User experience

Clients share positive opinions on user experience, highlighting how helpful, clear, and patient online... See more

Subscription

Reviewers highlight great satisfaction with the subscription process. Consumers note that conversations... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cindy was professional, well-informed and patient when I was slow to respond. Before we did anything else, she asked me what was important to me, and when I answered she then asked follow up questions... See more

Rated 5 out of 5 stars

Brianna is always so friendly and personable. She also helped me leave horrible United Health along with Indemnity Insurance that I wasn't happy with. I believe what she set me up with is so much be... See more

Rated 5 out of 5 stars

Justin made it very easy. He was friendly and thorough and explained everything to me. He was also very patient with me and all of my questions. I had a much better understanding of how the plan works... See more

Rated 5 out of 5 stars

The online agent was very clear and patient with her explanations, and I was able to get the product I want and need without having to explain or argue. Very good experience so far.


Company details

  1. #3 of 22 best companies in Health Insurance Agency

Written by the company

At ClearMatch, we’re experts in one thing: Medicare. We know it back to front, which means we also know it can be complicated, confusing, and overwhelming. That’s why we’re committed to “de-complexifying” it for customers across the country, one-by-one. We match each customer with the right plan at the right place to deliver better health and peace of mind. Our highly experienced agents pride themselves on treating our customers with deep expertise and genuine empathy, truly understanding the person beyond the plan. They take the time to really listen and get to know our customers, so we can tailor solutions for each of them, one at a time, every time. No wonder we continue to grow year after year, gaining and retaining loyal customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

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4.8

All reviews

(24,231)

4,256 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm pleased

Tommy was very professional and spent a lot of time researching plans and explaining to me the advantages of each so I could make my decision.

August 26, 2026
Rated 5 out of 5 stars

Our broker Marcy made a process not…

Our broker Marcy made a process not especially designed for ease of use understandable. She took the time to explain and differentiate between the options we had available and considering our unique circumstances helped us arrive at the right choice for our Medicare needs. I would highly recommend your company to anyone looking to navigate the world of Medicare!

August 27, 2026
Rated 5 out of 5 stars

The concern

The concern, courtesy and attention shown by Gary and each person I spoke with was so appreciated. The knowledge that Gary shared regarding options and possibilities for a policy suited to me was so helpful. Thank you.

August 27, 2026
Rated 5 out of 5 stars

My agent

My agent Angela was fantastic, she walked me through everything. Explained things that I didn’t know. She found me a great plan.

August 27, 2026

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