Cleopatra's Bling Reviews 503

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Lovely jewellery and great customer service Unfortunately the tiny enamel baked earring flies had a loose fitting back and the earring dislodged and was lost a few hours after it was worn I’m hopi... See more

Company replied

Rated 5 out of 5 stars

Experience... Always the BEST... So prompt and attention to detail always ‘covered’... Out of all the Online ordering that I do...from other companies.... I hasten to say that Cleopatra’s Blin... See more

Rated 1 out of 5 stars

I have been wanting to support this gorgeous small business for a couple years, finally got to a financial position I could, purchased something special for my 30th birthday on the 12th Jan, and... See more

Company replied

Rated 5 out of 5 stars

Amazing experience. Ordered a ring as a birthday present for my partner… Was a tiny bit too small for her finger even though their policy states no refunds, they still issued me a store credit to purc... See more

Company details

  1. Jeweler
  2. Fashion Accessories Store
  3. Jewelry Designer

About Cleopatra's Bling

Written by the company

Cleopatra’s Bling jewellery was born from an adoration of travel, the etherial, and the symbolic. Handmade jewellery made with care and love, Cleopatra’s Bling collaborates with artisans around the globe to create jewellery with emotional and historical relevance, all while respecting ancient jewellery traditions.

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Contact info

4.0

Great

TrustScore 4 out of 5

503 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful

I just ordered the moon face necklace and it is a stunning everyday piece! Amazing service from the company, too. Everyone there is so sweet, it's unparalleled.
The only issue was that I didn't receive the gift that was promised for the January orders (I did make sure to order before the offer ended) but I'm sure it was just a mishap or maybe they ran out.

January 29, 2023
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Reply from Cleopatra's Bling

Hi Victoria - firstly, thank you for your kind words and positive feedback despite the issue with your gift. I'd love to look into this further for you if you wish? Can you email hello@cleopatrasbling.com and we will investigate? Warmly, The CB Team

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Rated 5 out of 5 stars

Got the Lynette earrings

Got the Lynette earrings, needless to say they were flawless. Cherry on top was that shipping was a lot faster than i expected! The free gift was AMAZING (got a Buddha pendant i never thought i needed), it’s like CB team is psychic!!!

February 1, 2023
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Reply from Cleopatra's Bling

Dear Nerissa, Thanks so much for your kind words... we are predicting lots of happiness and many adventures for you and your new jewels 🔮 - The CB Team

Rated 5 out of 5 stars

Beautiful jewels!

The purchase experience was great and the jewels are perfects!

January 29, 2023
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Reply from Cleopatra's Bling

Thank you, Isaline, for your lovely words and taking the time to share them. The CB Team

Rated 5 out of 5 stars

Delightful as usual!

As my past orders, just loved the new beads collection! Delicate, beautiful dark blue - as I imagined. Thank you Cleopatra's Bling for keeping such delightful jewelry.

January 30, 2023
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Reply from Cleopatra's Bling

Hi Caroline, Thank you for your marvellous feedback. We appreciate it so much! The CB Team

Rated 5 out of 5 stars

Great experience

The shipment arrived quickly, tracking was provided, was packed properly and even came with a little note.

January 27, 2023
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Reply from Cleopatra's Bling

Dear K C, thank you for your positive review! xx The CB Team

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Rated 5 out of 5 stars

Amazing jewellery 😍

Amazing jewellery 😍
And such good customer service!
I’m a fan!

January 30, 2023
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Reply from Cleopatra's Bling

Hi Emma, We are delighted to hear we've found a new fan in you. Thanks for your kind feedback - The CB Team

Rated 5 out of 5 stars

Beautiful !!

Beautiful !!!
I love, love, love my earrings !!
Shipped very fast !
Great communication !!
And with a beautiful gift 💛
All good, thank you a lot !!

January 11, 2023
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Reply from Cleopatra's Bling

Hello GB! Thanks for your great feedback on all aspects of your order. We look forward to assisting you again with the next one! Warmly, The CB Team

Rated 5 out of 5 stars

Amazing!!

Incredible quality and style for the price and very speedy delivery. Will be purchasing from them again!

January 24, 2023
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Reply from Cleopatra's Bling

Thank you for your lovely words, Giulia. xx The CB Team

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Rated 5 out of 5 stars

Birthday earrings

Bought these online for my sister's birthday and had great communication right up to delivery. They were shipped quickly and came with a free gift. They were beautiful and the quality was lovely, though perhaps the malachite was ever so slightly less green than expected.

January 9, 2023
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Reply from Cleopatra's Bling

Thank you for the kind words and 5 star review, Noemi. All the stones are natural and so do vary in colour slightly from piece to piece. By the sounds of it you were happy with the earrings, and I hope your sister was too! Warmly, The CB Team

Rated 5 out of 5 stars

Wonderful Creations

Whole purchase experience was very smooth and really appreciated the little touches and note that came with the present. It is exactly why we should support small businesses that make that extra effort. Have already re-purchased and looking forward to building my collection!!

December 30, 2022
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Reply from Cleopatra's Bling

Thanks so much for these kind words, Rachel. It means a lot to us! The CB Team

Rated 1 out of 5 stars

Shocking Customer Service Team

I have been wanting to support this gorgeous small business for a couple years, finally got to a financial position I could, purchased something special for my 30th birthday on the 12th Jan, and 2 weeks later it’s still not here.
That wasn’t a problem, until any query I sent to the customer service team with my concerns about the whereabouts of my package (as the tracking number provided showed no information), has been gaslighted or I’ve received useless replies written quite condescendingly by the customer service team.
I am so sad to have been through this, Cleopatra’s Bling is one of my favourite jewellery brands and it’s such a shame to see such poor customer service. I will never purchase from them again, only due to the customer service team.

And I still have not received my order.
Thanks for taking my money and ignoring my concerns.

January 24, 2023
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Reply from Cleopatra's Bling

Hi Nicola, Thanks for taking the time to share your feedback with us, and I'm sorry that our service left you feeling lacking.
As we chatted about on email, on very rare occasions there can be slight delays in delivery packages to rural areas - these set backs can be very frustrating, especially when waiting for something for a special occasion. Based on similar situations we would expect the package to arrive within the next couple of days, but we are here to help if you need anything else. Don't hesitate to reach out. Warmly, The CB Team

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Rated 5 out of 5 stars

Beautiful pieces

Beautiful pieces, amazing service. I’m totally in love with all of my pieces. Cannot wait to save for my next piece.

January 19, 2023
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Reply from Cleopatra's Bling

Hi Belinda - thank you for your glowing feedback. It makes our whole team's day! Best, The CB Team

Rated 5 out of 5 stars

I was so excited to receive these…

I was so excited to receive these beautiful earrings and when opening them I discovered a free gifted ring. I am beyond happy with both these stunning pieces of jewellery.

January 18, 2023
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Reply from Cleopatra's Bling

Thank you for your kind words, Jess. We are so happy you love your new earrings! The CB Team

Rated 5 out of 5 stars

Thank you so much!!

Thank you so much for my beautiful new earrings - I adore them. It felt super special to also get the extra gift - earrings that I remember eyeing up previously! It’s my birthday soon and I’m feeling very spoilt.
I love Cleopatra’s Bling :)

January 18, 2023
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Reply from Cleopatra's Bling

Dear Natasha - firstly, happy upcoming birthday! We're happy you had a great experience ordering from us. Best, The CB Team

Rated 5 out of 5 stars

Will order again..

Easy ordering system and great communication through the delivery process. Not to mention the exquisite quality of the piece!

January 17, 2023
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Reply from Cleopatra's Bling

Hi Tristan - thank you so much for your kind words regarding the service and the items you ordered. We appreciate it greatly! The CB Team

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Rated 5 out of 5 stars

Very quick delivery from Australia to FR

Very quick delivery from Australia to France. Product has a good quality, planning to order one more thingy to my wife ;)
Thanks !

December 19, 2022
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Reply from Cleopatra's Bling

Hi Stephen - what a lucky wife you have! We are honoured to be part of your gifting list. Warmly, The CB Team

Rated 5 out of 5 stars

6 stars would do more justice

The team at Cleopatra unfailingly deliver bespoke and breathtaking jewellery with both punctuality and affordability. As a long standing customer they have never dissapointed me and are extremely generous with gift giving as well! Cannot rave about them enough.

January 9, 2023
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Reply from Cleopatra's Bling

Thank you so much for your unfailingly kind words, Elizabeth. We're deeply grateful! The CB Team

Rated 5 out of 5 stars

CB Team for the win!!

CB Team provide the best customer service out there! I feel so welcome every time I inquire for a piece. I will always keep coming back to support Olivia's one of a kind artisanal business. 11/10 mythic amulets!!

January 20, 2023
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Reply from Cleopatra's Bling

Hi Ani - thanks so much for taking the time to share your kind words. It means a lot to us! The CB Team

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