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Rated 1 out of 5 stars

Installed the app back in 2022 and used their credit builder loan until the beginning of 2025 when it was paid in full. Problem was they still were taking money from my bank. Also had issues switching... See more

Rated 5 out of 5 stars

I spoke with Clerkie customer support after I was kind of let down and worried about providing my identification upon signup, and not hearing back to confirm everything was good to go. Once speaking t... See more

Rated 1 out of 5 stars

This app is straight trash! They didn’t negotiate anything for me and my id verification had been pending for a month. After way too many emails, still not a single response. Don’t waste your time ref... See more

Rated 5 out of 5 stars

Clerkie has helped me focus on my debt and allows me to save money for activities with my kids with their automatic savings! I was a winner of their Live a Little $1k challenge and they helped me to f... See more

Company details

  1. Debt Relief Service
  2. Financial Institution
  3. Software Company

Written by the company

Meet Clerkie, your reliable money assistant. Clerkie helps you borrow money, get out of debt and build your credit by negotiating up to 70% off your debt.


Contact info

3.1

Average

TrustScore 3 out of 5

85 reviews

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Rated 1 out of 5 stars

This app is straight trash

This app is straight trash! They didn’t negotiate anything for me and my id verification had been pending for a month. After way too many emails, still not a single response. Don’t waste your time referring anyone either, because it will also never verify them to get the $25.

September 14, 2021
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Rated 1 out of 5 stars

SCAM!!

SCAM!!! Reviews are full of fake profiles with ALMOST ALL OF THEM only having 1 review and being INVITED! .... APP AND WEBSITE STILL IN BETA DESPITE TRUSTPILOT PROFILE BEING ACTIVE SINCE MID 2020.... Read the detailed company transparency report, Clerkie flags any negative reviews and get them removed. They have flagged 19 of 1 and 2 star reviews over 40 times!

ALL APP AND WEBSITE DOES IS COLLECT PERSONAL INFO. NONE OF THE OTHER FEARURES WORK AND DEVELOPERS DONT RESPOND TO INQUIRES, ISSUES, OR HELP.

Use a better app if you need loans like Dave, Bridgit, Cleo, Klover.

DO YOUR OWN RESEARCH, DONT GET SCAMMED

Update: lol at your response. The only email that was ever replied to was MY request to close my account. I never had a chance to upload my ID because nothing on your app works. I wasnt flagged for fraud do dont know why you're lying on here. I have the emails to prove it. Also what would be the point of using an invalid checking account to recieve a cash advance??? Yes, please send money to an account that doesnt exists, makes perfect sense.... DEF A SCAM!

I guess me warning others of your information phishing scam is considered bullying nowadays.

Just for the lolz here is a copy of the email you sent me after I requested you close my account, which will contradict your response about why you deleted my account:

Hi Ryan,

Just wanted to follow up to confirm that your account and all related information has been successfully deleted. Furthermore, we take fraud and security very seriously and work closely with our banking partners to make sure your information and money is secure and never compromised. Our systems use bank-level security and adhere to stringent security and privacy policies (PCI, CPRA, etc) and we’re confident there is no leakage on our end and that everything is buttoned up.

I had our team look into your account just to double-check and again confirmed that the login notifications you received could not have been triggered by our systems since your credentials do not touch our systems and are handled directly by your bank (Varo) through their integrations with Plaid. If you are receiving security notifications from your bank, then we’d highly recommend resetting your password as soon as possible.

As mentioned, your account deletion process is complete. Please let us know if there is anything else we can assist with. Thank you again for being a part of the Clerkie community and apologies for failing to meet your expectations.

Warm regards,
Clerkie Support

On Mon, Sep 13, 2021 at 3:30 PM Clerkie Support Team support wrote:
Hi Ryan,

You’ve reached the Clerkie Support Team. My name is Josh, I’ll be assisting you with your account deletion today.

First, on behalf of the Clerkie Support Team, we’re very sad to see you go and are incredibly disappointed in ourselves for failing to meet your expectations. I’ve already gotten the process started on your account deletion and it should be done within the next hour.

We go above and beyond for our customers, and want to make sure your voices are heard. So, we would love to get your feedback to make sure that we fix any problems you may have encountered to avoid the same mistakes for others like yourself.

Thanks again for trying out Clerkie, and apologies again for failing to meet your expectations!

Warm regards,
Clerkie Support Team

On Mon, Sep 13, 2021 at 2:58 PM Ryan Maucher wrote:
Please close my account and delete my information. Since I have put my bank info into your app, I've had three emails about log in attempts from different ip addresses. Please delete all my information asap as your app has major security issues.

Ryan maucher

September 13, 2021
Unprompted review
Clerkie logo

Reply from Clerkie

Hi there Ryan, looking at our records it looks like your account was flagged for potential fraud and subsequently deleted along with all your personal details at your request (which is not unusual for fraudsters trying to destroy evidence). We take security very seriously and from what I can see, it looks like you attempted to request an Instant Cash with an invalid checking account and a questionable ID which our systems ultimately caught and placed on hold. This was communicated to you in the app and unfortunately any attempt to come online and try to bully or force your way into an Instant Cash approval is still not going to solve that or change these facts. Best of luck on the other services mentioned above, they're all great services!

Rated 5 out of 5 stars

Simple

It was so easyto download and track what needs to be paid off to get out of debt! They should call this the Debt-B-Gone😭

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good! I don't feel as hopeless or as helpless. No where I turned could I find any help, because of my poor credit score. This app has given me the chance to make it possible to unbury myself out of credit card date! Thank you Clerkie!

September 9, 2021
Unprompted review
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Rated 3 out of 5 stars

This is very new to me

This is very new to me. I do not have enough experience with this app yet to give my full review. However, I can say that I was able to make deposits to savings to help increase my credit score. I like that. And I look forward to more tools after I done giving review. When I gain complete experience with this app I will come back and update you.

August 31, 2021
Unprompted review
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Rated 5 out of 5 stars

Clerkie chat agent was PHENOMENAL …

I spoke with Clerkie customer support after I was kind of let down and worried about providing my identification upon signup, and not hearing back to confirm everything was good to go. Once speaking to the Clerkie rep today, he had my identity verified with customer support in under 10 minutes! I’m excited to use all of Clerkie’s tools to improve my financial well-being! Thanks for all of your help tonight!

July 13, 2021
Unprompted review

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