ClickabookReviews 

167
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the books, often noting they are much better than expected for the price. Many people appreciate the competitive and reasonable pricing, with a wide selection of books available at bargain rates. The service is frequently described as first-rate, efficient, and easy to use, from ordering online to the overall experience. Reviewers are particularly impressed with the speedy and prompt delivery, with many orders arriving quickly and well-packaged. However, some people were dissatisfied with not receiving their orders, leading to initial frustration when asked to review items that had not arrived.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Price

Users describe positive interactions with price, consistently highlighting good, brilliant, and bargain... See more

Product

People report positive experiences with the product, highlighting the excellent choice and range of books... See more

Quality

Customers consistently note positive experiences with quality, highlighting the good and excellent quality of... See more

Service

Reviewers mention positive feedback about service, consistently describing it as fabulous, very good, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Competitive prices with a wide range of books for £1 which supports schools to provide children with new sets of books. Easy to order from a small business with a personal phone call from Kevin re a q... See more

Company replied

Rated 5 out of 5 stars

I haven’t received anything ! So asking me to review something that hasn’t arrived I have to no stars, but that isn’t allowed From zero to five stars! Thanks Kevin for the explanation. The goods... See more

Rated 5 out of 5 stars

What a fabulous service. I was late ordering for a school event, so called up and spoke to Kevin. He made a special effort to make sure the books were posted quickly and they arrived the next day.... See more

Rated 5 out of 5 stars

I purchased some books as birthday presents for our children's nursery. They were all £1 each. The books were excellent quality and much better than books I have purchased from other companies for a... See more

Company replied


Company details

  1. Book Store

Written by the company

Fantastic books at fantastic prices


Contact info

4.9

Excellent

TrustScore 5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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4.9

All reviews

(167)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great find!

Lovely children’s books at bargain prices, delivered quickly. A great find, I’ll be back.

December 23, 2020
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Reply from Clickabook

Hi Lois,
Thanks for your review. We're striving to provide a first class service and it's satisfying to hear that our customers are happy.

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Rated 5 out of 5 stars

Good books, great value.

I ordered a number of books because they were such outstanding value. I didn’t expect them to arrive before Christmas as I was late ordering them, but here they are ! Good books, great value. Thank you.

December 21, 2020
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Reply from Clickabook

Thank you for your terrific review. We hope your books are enjoyed at Christmas time and beyond.

Rated 5 out of 5 stars

Excellent communication from Kevin when…

Excellent communication from Kevin when my books were delayed in the post.
Would recommend clickabook & wish this new company Luck for the future

December 19, 2020
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Reply from Clickabook

Hello Diana.
Thank you for taking the time to give your review. It's always reassuring to know that our efforts are being recognised and appreciated.

Rated 4 out of 5 stars

Great vale

Great communication when the postal service did not meet delivery of expectations. Great value books would definitely recommend

December 14, 2020
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Reply from Clickabook

Hi Sally,
Thank you for your positive review. It's disappointing that a third party let us down.

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Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. Kept informed of the progress of the order. Delivered on time.

December 7, 2020
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Reply from Clickabook

Thank you very much for your terrific review and for taking the time to share your positive experience.

Rated 5 out of 5 stars

Unbelievably cheap books

Fast service , good communication unbelievably cheap books .
Thank you

December 4, 2020
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Reply from Clickabook

Thank you for taking the time to give us your appraisal. Our aim is to provide books at the best possible prices along with great customer service.

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Rated 5 out of 5 stars

Lovely books with lovely stories to…

Lovely books with lovely stories to keep children mesmerised - I want to buy them all !

December 3, 2020
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Reply from Clickabook

Hi Sue,
Thank you for your lovely review. We aim to please for many years to come.

Rated 5 out of 5 stars

Delivered on time

Delivered on time, well packed, excellent product

December 3, 2020
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Reply from Clickabook

Hello Martin,
Many thanks for taking the time to give us a great review.

Rated 5 out of 5 stars

Books very reasonably priced

Books very reasonably priced. Kept up to date with order progress. Order arrived very quickly and well packed. Good quality product. Would definitely order again.

November 28, 2020
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Reply from Clickabook

Thank you very much for your kind words. We strive to make the whole ordering process run as smoothly as possible.

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Rated 5 out of 5 stars

Recommended

Lovely books, excellent quality at a great price. Fast delivery, definitely recommend this company.Will use again.

November 27, 2020
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Reply from Clickabook

Hello Laurie,
Many thanks for your great review. We're pleased you enjoy your books and the service too.

Rated 5 out of 5 stars

Lovely little books

Lovely little books and very prompt service.

November 27, 2020
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Reply from Clickabook

Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Excellent books, price and delivery

I bought 3 fabulous children's books for Christmas presents. They were really cheap (£2 each) and are excellent quality. Delivery was quick. Would definitely recommend and will be buying from Clickabook again.

November 26, 2020
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Reply from Clickabook

Hi Laura,
We're delighted you're pleased with your order. We are striving to make the whole process as flawless as possible.

Rated 5 out of 5 stars

Excellent service

Excellent service, very good value for money and a quick and efficient service and delivery.

November 26, 2020
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Reply from Clickabook

Hello Kristan,
Thank you for your order and kind words.

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Rated 5 out of 5 stars

Ordering was very easy

Ordering was very easy, everything we ordered arrived, it arrived early and price was excellent. I would definitely order from your company again and would recommend to friends.

November 26, 2020
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Reply from Clickabook

Hi David,
We are delighted your experience was a positive one. We're delighted you'll be using us again.

Rated 5 out of 5 stars

All good

Easy to order. Quick delivery. Good quality books at a cheap price.

November 26, 2020
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Reply from Clickabook

Hi Diane,
So pleased your experience was a good one. Thanks for the review.

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