ClickBank Reviews 

6,438
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and polite staff for providing exceptional support and making live chat interactions pleasant. People really appreciate how patient, professional, and knowledgeable the agents are when answering questions and resolving issues. However, some customers also noted that the wait time required to connect with an available agent was much longer than expected. A few people experienced frustrating delays, technical glitches, or difficulties when trying to secure a proper refund for their orders. Others mentioned that getting a final resolution required multiple requests and a significant amount of work.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting representatives who are polite,... See more

Customer service

Customers had positive experiences with customer service, frequently praising representatives for being... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising quick replies and short wait... See more

Refund

Consumers find refund to be ambiguous, with some reviewers praising helpful staff who quickly issued money... See more

Product

Customers consistently note ambiguous experiences with product, while some consumers praise helpful staff for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more

Rated 5 out of 5 stars

Jose made no attempt at excuses in resolving the issue I needed attended. He was able to confirm the receipt of returned product, and issued the requested refund before we closed the Chat. I wish... See more

Rated 5 out of 5 stars

Jose was very patient with a convoluted issue. He helped me as best as he could within the confines of your policies. A support ticket to the seller was submitted with the offer to get back in touch... See more

Rated 5 out of 5 stars

My customer service rep was very helpful and understanding. I hope this is finally a solution for this ongoing issue with getting my product. First I had the wrong product delivered, which I returne... See more


Company details

  1. Electronics & Technology

Written by the company

ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(6,438)

547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I’ve tried to reach Jelly Fit since a…

I’ve tried to reach Jelly Fit since a half hour after order was placed. Phone numbers and chats were “unavailable” with Jelly Fit so I tried to leave a message with Clickbank to cancel. After an hour trying to get help, I have been able to connect with Elaine. Grateful for her help to help me cancel the order. My bank on hold to reverse charges. Hoping to give you a 5 star rate if this can get resolved soon!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

refund

Ivan was a great help in returning the product. You can not connect with SugarHarmony to do a return. Thank you again

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

My customer service rep was very…

My customer service rep was very helpful and understanding. I hope this is finally a solution for this ongoing issue with getting my product.
First I had the wrong product delivered, which I returned to you. Now the package says it was delivered, but it wasn't. The delivery pic does not show a package.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

I did not intentionally place an order…

I did not intentionally place an order for a product from this company. When I called I was first told that I could not get a refund, then that I could only get a 35% refund, then a 70% refund. When I refused to accept that, I was told that I had to return the purchased item once I received it and then, once ClickBank received it they would issue a full refund. I was not satisfied with that and proceeded to find the Live Chat. I was connected with Adrian E. who was very helpful and provided me with the solution, as well as the numbers of the opened refund ticket. I am fully expecting that this has been resolved and I appreciate his attention and professionalism in this matter, as opposed to the person I got when I called ClickBank. As I was listening to the presentation for this product, which was LeanPeak, there was written text saying that if someone was unsatisfied with the product, they could get a full refund, even without returning the product. As I had decided not to order the product, I did not think this would be an issue. However, when I received the email telling me that an order had been placed, I immediately contacted ClickBank.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

I have been trying to get assistance…

I have been trying to get assistance into accessing my purchases, but there is no accessing when the company itself does not assist you in any way shape or form AI is not human being contact. I wish I could not leave a quarter Star for the all the times I’ve called to find out how I can get in to access my property property. This stands until I get assistance and I will continue to follow one for every access I have allowed and that’s quite a few so I expect a return call on this one. Otherwise you’ll get many more.

April 27, 2026
Unprompted review

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