Worst customer service - never again
There was a long line and more than 1h wait at the car reception desk. I arrived early and was told that my car was not ready for pickup and I would need to come back at the designated time 2 hours later. I had to stand in line for a second time - this time 40 minutes. When I finally received my 9-seater van rental, it was the very same van that had been in the "ready for pickup" area 2.5 hours before. The people at the counter were disinterested in any complaints or suggestions for improvement.
January 4, 2020
Unprompted review