No delivery or correspondence despite…
No delivery or correspondence despite ordering 4 months ago. Sept 2025. Email sent again today given them 7 days before requesting a charge back via bank. Poor poor service
September 1, 2025
Unprompted review
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Company details
Information provided by various external sources
We have been supplying cleaning products since 1976 and stock a wide range of cleaning products; from cleaning chemicals, accessories, skin care, cleaning machines and toilet rolls and hand paper towels. Our experienced team have a wide knowledge base and can help with any technical query you may have. We look after many types of companies including large, national blue chip companies to smaller independents.
Contact info
15 Handley Page Way, AL2 2DQ, St Albans, United Kingdom
- 01923 839039
- info@clickcleaning.co,uk
- clickcleaning.co.uk
3.0
Average
8 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
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Very Efficient Cleaning Service
Jenny runs a very efficient cleaning business. As an Airbnb host we need reliable and quality cleaners and Clicked Cleaning live up to our expectations.
July 28, 2025
Unprompted review
Quality products
Quick service with quality products that are cheap in price for businesses.
April 23, 2023
Unprompted review
Very Good Customer Service
I placed an order on Clickcleaning's website on a Sunday and needed to clarify something the next day. The phone was answered quickly and the issue resolved immediately by a very helpful gentleman. Thank you and I will order from Clickcleaning again.
June 20, 2022
Unprompted review
(hopefully) constructive criticism!
I used this company to order and pay for two items that were listed as in-stock - as my usual vendor had no stock at the time. One item was delivered on-time with no problems. The other was back-ordered according to the delivery note. A month later having received no communication, I emailed them, and received - to be fair - a swift reply saying they were chasing for a delivery date that day and would let me know when it would be, and if this was not satisfactory I could ask for a refund.
I waited a week or so for this info to be sent, and then gave up and emailed again asking for the refund since other vendors had the item in stock by then. The refund was sent very quickly but without any apology or acknowledgment for them having taken my money for a back-ordered item, and for me having to spend £7.99 + VAT for delivery of one small item.
Appreciate that the covid situation could have come into play here but please update the stock levels on your website more often.
January 13, 2021
Unprompted review
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Excellent customer service
Had a problem with order as website was showing incorrect stock levels but excellent customer service sorted it out promptly.
June 27, 2020
Unprompted review
Reply from Clickcleaning
Hi Mason,
Thank you for your review, glad you had a good experience with us.
If there is anything we can help with in the future please do not hesitate to call myself or one of the team.
Kind regards
S Harris
Director
Clickcleaning
Rubbish
I spent over hour putting items in my basket and spending over £1000 and at the end they don't post to uk post codes? This is well i think uk company, blows me away company's not wanting to sell?????
February 21, 2016
Unprompted review
Reply from Clickcleaning
Hi James,
We were only made aware this week by Trustpilot that we had a Trustpilot account, so please accept my apologies for the delayed response to your review.
We ship most of mainland UK; however there are some postcodes that have been restricted due to excessive courier charges that we receive. I can only apologise for the wasted time spent adding items to your basket. If in future there are items you require please get in touch with me personally and I can see if there is a work around we can implement for you.
Again, please accept my apologies.
Kind regards
S Harris
Director
Clickcleaning
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