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Click Dealer Reviews 

48
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I worked for Click Dealer for just shy of 3 years and at first, it was a decent place to work and I thoroughly enjoyed what I did. They then took me away from my job in the Marketing department, movin... See more

Rated 5 out of 5 stars

As a company we have been with Click Dealer since 2016. The support from this Company is amazing, so efficient and helpful. Paul De-Ath has gone above and beyond to help with Sage related queries e... See more

Company replied

Rated 5 out of 5 stars

I've used Click Dealer since 2015 and have been delighted with the product and the people since day one. The product is periodically reviewed to keep it to a good standard, down time has been practica... See more

Company replied

Rated 5 out of 5 stars

We have been with ClickDealer for a couple of years now, every time we have called them for help, it has been answered within seconds, They are polite, friendly and knowledgeable about everything we... See more

Company replied

Company details

  1. Software Company
  2. Auto Market
  3. Marketing Agency
  4. Website Designer

About Click Dealer

Written by the company

Click Dealer helps UK dealerships run more profitable, more efficient businesses through connected automotive software.

Built on deep motor trade knowledge, our modular platform gives dealers complete control - starting with award-winning websites and intuitive stock management, and extending into unique finance integrations, digital advertising, and business performance tools.

Our software is designed around real dealer outcomes. Whether you're looking to save time, increase margins, generate more leads, or deliver a better retail experience, Click Dealer gives you the tools, insight, and support to make it happen.

Trusted by thousands of independent and franchise dealers across the UK, we’re more than a software provider - we’re a profitability partner. We understand the pressures of modern automotive retail and we're here to help dealers stay competitive, agile, and in control.

With over 20 years of hands-on experience in automotive retail and technology, we understand the challenges dealers face - and how to solve them. From clever automation to proactive support, we help our customers work faster, sell more, and grow with confidence. If you’d like to see how Click Dealer can benefit your business, we offer a free, no-obligation consultation and demo tailored to your dealership.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

48 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(48)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication and always very…

Great communication and always very helpful when anything is needed.

August 19, 2026
Unprompted review
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Reply from Click Dealer

Thanks so much for the great feedback, Mario! We really appreciate the kind words and are always happy to lend a hand whenever you need us. 🧡

Rated 5 out of 5 stars

Extremely helpful

Danni was extremely helpful and quickly resolved our issue which allowed us to process the sales of the vehicles quickly and with no additional problems.

August 5, 2026
Unprompted review
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Reply from Click Dealer

Thank you for the fantastic feedback, Leitia! It’s brilliant to hear Danni made such a positive impression. We’re lucky to have such a dedicated team who are always ready to step in when our dealers need a helping hand. We’ll make sure Danni sees your kind words, they’ll mean a lot to her! 🧡

Rated 5 out of 5 stars

Efficient, polite and professional

Very efficient responses and queries resolved fast.
Very polite and decent to work with.
A good website tool, simple, fast and easy to navigate.

July 15, 2026
Unprompted review
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Reply from Click Dealer

Thanks so much for the brilliant review, Matthew! We’re delighted to hear that our team has been quick to respond and that the website tool is helping make things simple and straightforward. We really appreciate your kind words and will be sure to share them with the team.

Rated 1 out of 5 stars

SHOCKING SERVICE

SHOCKING SERVICE - REQUESTED AMENDMENTS TO SYSTEM - STILL NOT DONE SIX MONTHS ON !!

July 2, 2026
Unprompted review
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Reply from Click Dealer

Thank you for taking the time to share your feedback, Christian. We're sorry to hear you're disappointed with the progress of your requested feature enhancements.

Customer feedback is incredibly important to us and has always played a key role in shaping Click Dealer. Many of the features available in our platform today have come directly from conversations with the dealerships we work with, and we're always keen to hear ideas that could make day-to-day operations even better.

As with any SaaS platform, feature requests are carefully reviewed and prioritised alongside other planned developments as part of our product roadmap. We appreciate that waiting for a feature you'd like to see can be frustrating.

We've been trying to get in touch to provide an update on your request, but unfortunately haven't been able to reach you. We’d love the opportunity to continue the conversation, so if you're happy to get in touch with our Customer Care team, we can talk through your feedback together and keep you updated on your request.

- The Clickers

Rated 5 out of 5 stars

Exceptional automotive web solutions and industry-leading support

I have been working with ClickDealer for some time now, and they have been an absolute game-changer for our dealership. If you are looking to elevate your digital presence and streamline your operations, I cannot recommend them highly enough.

The platform itself is fantastic. Their backend system is robust, intuitive, and handles the complexities of automotive stock management and lead tracking with ease. It has made a noticeable difference in how we manage our day-to-day operations, giving us real-time visibility that is essential in this industry.

Beyond the backend, the website design is top-tier. They clearly understand the automotive customer journey; the sites are sleek, modern, and highly optimized for conversion. It’s exactly the kind of professional interface that turns online browsers into actual leads.

What really sets ClickDealer apart, however, is their support team. They are second to none. They are always on hand to assist, and nothing is ever too much trouble. It is rare to find a partner that is so genuinely invested in your success, but the team at ClickDealer truly goes above and beyond to ensure everything is running perfectly.

If you are in the automotive industry and looking for a partner who delivers on both technology and service, look no further than ClickDealer. They are, without a doubt, a vital engine for our business.

June 26, 2026
Unprompted review
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Reply from Click Dealer

Thank you so much for such an incredible review, Dan! We're genuinely grateful that you took the time to share such thoughtful feedback. It's fantastic to hear how our platform, website and support team have made a real difference to your dealership, and that we're helping you achieve your goals.

Hearing that Click Dealer has become such an important part of your business is something the whole team will be incredibly proud of. We work hard to build lasting partnerships based on trust, collaboration and shared success, so your comments really mean a lot.

Thank you again for your recommendation. We truly value our partnership and look forward to continuing to support your dealership for many years to come. 🧡🌟

Rated 5 out of 5 stars

Very Helpful

Jay was very helpful with a request I made for an amendment to be made to our invoice template.

June 10, 2026
Unprompted review
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Reply from Click Dealer

Thank you for the great review, Sammy! We're delighted to hear Jay was able to help with your invoice template amendment. Our Customer Care team is always happy to assist, and we'll be sure to pass your kind words on to Jay, he'll really appreciate them. 🧡

Rated 5 out of 5 stars

User friendly DMS.

May 21, 2026
Unprompted review
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Reply from Click Dealer

Thank you for the 5 stars, Jay! We’re constantly working hard to improve the DMS, so it’s great to hear you’re finding it user friendly. We really appreciate the feedback.

Rated 5 out of 5 stars

Love Clickdealer!

We have used ClickDealer for around 9 years now and we would not use any other website provider, the team are all fantastic!

May 14, 2026
Unprompted review
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Reply from Click Dealer

Love this - thank you! 🧡 🌟
We’re incredibly proud to have supported Daventry Used Car Centre for over 9 years. It’s brilliant to hear you’ve had such a positive experience with the team, and we truly value your continued trust in Click Dealer.

Rated 1 out of 5 stars

Click Dealer is helping sell vans of a…

Click Dealer is helping sell vans of a convicted cocaine dealer using the name Vanz R Us in Canvey Island.

April 24, 2026
Unprompted review
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Reply from Click Dealer

Hi Charlies Gutters & Fascias,

Thank you for your review.

Click Dealer provides websites and software solutions for motor dealerships, but we’re not involved in or have control over individual business practices outside of the systems we provide.
We’re not in a position to comment on matters relating to third-party businesses. If you have concerns about a specific company, we’d recommend raising them directly with the business so they can address them appropriately.

Rated 5 out of 5 stars

Amazing to work alongside with

Amazing to work alongside with

April 16, 2026
Unprompted review
Click Dealer logo

Reply from Click Dealer

Thank you for the fantastic review, Giles! We’re incredibly proud of the strong relationship we’ve built together over the years and the trust that comes with it. It’s a pleasure working alongside Tavistock Motor Co, and we’re thrilled with the success of the digital marketing campaigns so far. We’re excited to continue building on that success together.

Rated 5 out of 5 stars

Fantastic service from Click Dealer

Fantastic service from Click Dealer. The platform is smooth, intuitive, and has genuinely helped streamline our dealership operations. Support is quick, friendly, and actually solves problems. Highly recommended.

April 13, 2026
Unprompted review
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Reply from Click Dealer

Thanks so much for the brilliant feedback, Leon! It’s great to hear the platform is making a real difference to your day-to-day operations, and that our Clickers have been quick and helpful when needed. Your recommendation means a lot to us.

Rated 1 out of 5 stars

Not Great as responding to emails

Not Great as responding to emails - over a month to any sort of reply !

January 23, 2026
Unprompted review
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Reply from Click Dealer

Thank you for your feedback. We’re sorry we didn’t get back to you as quickly as we would’ve liked. We know how important timely responses are, and we’re working on improving this.

We receive a high volume of feature requests, and each one goes through a review and prioritisation process to make sure we’re focusing on what will have the biggest impact across our dealer base. The feature change you contacted us about is currently being reviewed and we will come back to you ASAP with an outcome.

Rated 5 out of 5 stars

I have been dealing with Click Dealer…

I have been dealing with Click Dealer for nearly 10 years now and I have to say all the staff there are very helpful & obliging whenever I call them, They will always return phone calls if they are busy and happy to sort any issues I have with regards to Click & Xero.

March 23, 2026
Unprompted review
Click Dealer logo

Reply from Click Dealer

Thank you for such a brilliant review, Chris! Nearly 10 years with Click Dealer is incredible, and we really value the trust you’ve placed in us over that time. It’s great to hear the team continues to support you so well, and we’ll be sure to pass your kind words on. 🧡

Rated 1 out of 5 stars

let me and my business down

let me and my business down

March 3, 2026
Unprompted review
Click Dealer logo

Reply from Click Dealer

We’re sorry to read this and would really like to understand what’s happened. We take feedback seriously and are always keen to put things right where we can.

At the moment, we’re unable to identify you from your name alone, so we’d appreciate it if you could contact us directly with a few more details about your business and experience. Please feel free to email help@clickdealer.co.uk so we can look into this properly.

We’re committed to supporting our customers and would welcome the opportunity to investigate further.

Rated 5 out of 5 stars

We truly appreciate your support and…

We truly appreciate your support and recommendation. It means a lot to us. If you ever need anything else, we’re always here to help!

February 18, 2026
Unprompted review
Click Dealer logo

Reply from Click Dealer

Thanks so much, MK Auto Motors! We really value our partnership and are always here to support you whenever needed.

Rated 5 out of 5 stars

I cannot fault the Click Dealer…

I cannot fault the Click Dealer software, it's so user friendly, the back up support you get from the team is fantastic.
I use this software, for two different companies, and would recommend it to a third.
Well done to the Click Dealer team.

February 17, 2026
Unprompted review
Click Dealer logo

Reply from Click Dealer

Wow, thanks for the fantastic feedback, Paul! It’s brilliant to hear you’re enjoying the software across two companies and that our Clickers have been able to support you so well. Hearing you’d recommend us to a third company really makes our day! 🙌

Rated 5 out of 5 stars

Great customer service

February 16, 2026
Unprompted review
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Reply from Click Dealer

We’re delighted you’ve had a positive experience, James. Thanks so much for taking the time to share your feedback.

Rated 5 out of 5 stars

Helpful Staff

What a great company who we have been working with for many happy years now. Nothing is ever too much trouble. It is such a refreshing change to contact a company and speak with pleasant people who are always happy to help. We would definitely recommend Click Dealer.

February 1, 2026
Unprompted review
Click Dealer logo

Reply from Click Dealer

Thank you for such a fantastic review, Lee. It’s been a real pleasure working together over the years, and we’re so pleased to hear the team continues to make a positive difference. Providing helpful, friendly support is something we care deeply about, so your comments truly mean a lot. We really appreciate the recommendation. 🌟

Rated 5 out of 5 stars

Excellent service everytime

Excellent service everytime, very easy and user friendly interface.

February 16, 2026
Unprompted review
Click Dealer logo

Reply from Click Dealer

Thank you for your review, Bilal. We’re delighted to hear you’ve found the system easy to use alongside consistently strong service - that combination is really important to us. 🧡

Rated 5 out of 5 stars

Always responsive

Always responsive, great service

February 16, 2026
Unprompted review
Click Dealer logo

Reply from Click Dealer

Thank you for the great feedback, Keith! We’re really pleased to hear you’ve found the team responsive and the service strong - that’s exactly what we aim for.

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