Click Pharmacy Reviews 

1,557
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent and professional service, highlighting the ease of the ordering process and the helpfulness of the staff. Many appreciate the quick and efficient delivery, with products often arriving promptly and well-packaged, contributing to a straightforward and reliable overall experience. However, some customers noted issues with delivery, experiencing delays, non-delivery, or misplaced orders. Others were dissatisfied with communication, mentioning a lack of order acknowledgements or difficulties with customer support, where complaints were not addressed effectively or calls were dropped.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and efficient delivery,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some finding the ordering process easy and... See more

Service

Reviewers mention positive feedback about service, with many praising the promptness, efficiency, and overall... See more

Product

Users describe ambiguous interactions with product, with some customers praising the wide variety of... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Liked the on-line reviews and impressed with comments re ability to contact and speed of despatch of items, and tracking thereof. Placed order Sunday, approved early Monday - still no despatch upda... See more

Rated 5 out of 5 stars

I’ve had a really great experience with Click Pharmacy. They are excellent when it comes to handling NHS prescriptions. Whenever there has been an issue, they’ve sorted it out quickly and without... See more

Company replied

Rated 5 out of 5 stars

Simple process of an on line assessment, that allowed next day delivery of the medicine I required. I couldn’t get a doctors appointment for 5 weeks, so this supply bridged the gap.

Company replied

Rated 5 out of 5 stars

Its always very straightforward placing an order with Click Pharmacy. I've never had any problem in the past and I had no problem this time either. It usually only takes 24 hours to receive the parce... See more

Company replied


Company details

  1. Online Pharmacy

Written by the company

Click Pharmacy provides treatment & prescriptions online for a wide range of conditions in a discreet, secure & timely manner. Contact us today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.3

All reviews

(1,557)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The products are good

The products are good. Just don't understand why as a school we are not entitled to prescription prices for items that we are expected to hold as emergency stock. Epi-Pen's are so expensive. This is impacting on our school funds.

March 27, 2025
Rated 1 out of 5 stars

What a joke !

What a joke !
Ordered 1 Munjaro pen but they tried to charge me for 3 (over £400) so I phoned to clarify, I was told to pay the £400+ and they would refund me for the price of 2 pens !!!!!!!!!!!!! What a joke

February 14, 2025
Unprompted review
Click Pharmacy logo

Reply from Click Pharmacy

Dear Steve.

We are sorry to hear that someone from our team had said this to you.

You can always call us and let us know if you are facing issues or if you are not happy with what anyone has said/explained to you.

We will try our best to help you in every way we can.

We apologise for this. We till try our best to make our services better for al our customers.

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