Click Pharmacy Reviews 

1,555
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, often highlighting the ease of placing orders and the quick delivery of products. Many people appreciate the helpfulness of the staff and the prompt responses to any issues, making their overall experience very positive. Reviewers frequently mention receiving their medication quickly, sometimes even the next day, and note that products arrive in perfect condition and are well-packaged. However, some customers also noted issues with order tracking and communication, with some experiencing delays in receiving their orders or a lack of updates. A few other people also felt that customer service was poor, citing instances of dropped calls, unhelpful responses, or problems with order confirmation and delivery.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the fast and efficient delivery,... See more

Order

Customers had ambiguous experiences with order processes, with some finding it easy and effective to place... See more

Service

Reviewers mention positive feedback about service, with many praising the excellent and reliable five-star... See more

Product

People report positive experiences with products, highlighting a wide variety of 'over-the-counter'... See more

Customer service

Consumers find customer service to be ambiguous, with many reporting excellent communication, helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Liked the on-line reviews and impressed with comments re ability to contact and speed of despatch of items, and tracking thereof. Placed order Sunday, approved early Monday - still no despatch upda... See more

Rated 5 out of 5 stars

I’ve had a really great experience with Click Pharmacy. They are excellent when it comes to handling NHS prescriptions. Whenever there has been an issue, they’ve sorted it out quickly and without... See more

Company replied

Rated 5 out of 5 stars

Its always very straightforward placing an order with Click Pharmacy. I've never had any problem in the past and I had no problem this time either. It usually only takes 24 hours to receive the parce... See more

Company replied

Rated 5 out of 5 stars

I don’t use the service very often, but whenever I do, everything is handled smoothly. They always provide a clear explanation, charge the correct amount, keep me updated, deliver the medication quic... See more

Company replied


Company details

  1. Online Pharmacy

Written by the company

Click Pharmacy provides treatment & prescriptions online for a wide range of conditions in a discreet, secure & timely manner. Contact us today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(1,555)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick and easy

May 27, 2025
Click Pharmacy logo

Reply from Click Pharmacy

Dear Tony,

Thank you for your feedback.

We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!

We look forward to your continued custom.

Rated 5 out of 5 stars

Very efficient website

Very efficient website. An absolute dream in placing an order. Excellent delivery .. Competitive price.
In fact ..... 10/10 well done

May 27, 2025
Click Pharmacy logo

Reply from Click Pharmacy

Dear Customer,

Thank you for your feedback.

We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!

We look forward to your continued custom.

Rated 5 out of 5 stars

Great fast professional service

Great fast professional service

May 27, 2025
Click Pharmacy logo

Reply from Click Pharmacy

Dear Peter

Thank you for your feedback.

We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!

We look forward to your continued custom.

Rated 5 out of 5 stars

Very good

Very good very pleased

May 6, 2025
Click Pharmacy logo

Reply from Click Pharmacy

Dear Carl,

Thank you for your feedback.

We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!

We look forward to your continued custom.

Rated 5 out of 5 stars

I found# the process easy to order my…

I found the process easy to order my prescription. These tablets are excellent for me and with no side effects

May 8, 2025
Click Pharmacy logo

Reply from Click Pharmacy

Dear Cliff

Thank you for your feedback.

We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!

We look forward to your continued custom.

Rated 5 out of 5 stars

Cheap faster

Cheap faster, reliable

May 13, 2025
Click Pharmacy logo

Reply from Click Pharmacy

Dear Kenny

Thank you for your feedback.

We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!

We look forward to your continued custom.

Rated 5 out of 5 stars

The service you provided was quick and…

The service you provided was quick and very efficient.

May 12, 2025
Click Pharmacy logo

Reply from Click Pharmacy

Dear Ann,

Thank you for your feedback.

We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!

We look forward to your continued custom.

Rated 5 out of 5 stars

Trusted and efficient pharmacy

I’ve been using Click Pharmacy for years, and they are probably the most trusted pharmacy in my experience. My prescription is always approved within hours, sometimes even minutes, and they always dispatch the same day. I’ve never had any issues with them, and on the one occasion that Royal Mail lost an item, they replaced it and sent another. Can’t recommend highly enough.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Click Care Pharmacy are excellent

Click Care Pharmacy are excellent. The head pharmacist gives me a call to see if I’m up to date with my prescriptions & sends me what I need on a monthly basis. Sometimes I even forget but with his reminders I’m kept up to date. Thank goodness for a pharmacist like him. Efficient & reliable plus excellent delivery service

March 14, 2025
Unprompted review

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