Clicktrans Reviews 2,210

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy to use, efficient, and reliable, often highlighting its value in finding suitable transportation quickly and at a reasonable price. Many people appreciate the platform's functionality, noting that it provides clear information and ample tools to choose the right service, making the process smooth and straightforward. The staff is frequently commended for their professionalism, helpfulness, and excellent communication. However, some customers also noted issues with the platform's reliability, particularly concerning the ability to leave reviews for service providers. A few people were dissatisfied with the lack of support from the homepage regarding trust and legal aspects, mentioning instances where contracts and insurance were unclear. There were also isolated cases where quotes were received too late, or where there were discrepancies between agreed-upon prices and final demands from carriers.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency and ease of use. Many... See more

Price

Reviewers highlight positive aspects of price. Many customers found the platform easy to use for finding... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the platform's ease of use,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Website

Clients share positive opinions on the website, finding it easy to use, intuitive, and functional. Many... See more

Based on these reviews

Rated 5 out of 5 stars

New to Clicktrans, struggling to move an oversized bike with limited options, posted an advert had around 10 responses and accepted one. The driver contacted me to discuss collection and delivery and... See more

Rated 5 out of 5 stars

Easy to use. Happy. 10% commission feels pretty steep price to pay. But well, it has value (different proposals quickly, some certification that i can trust the service company) so im Ok. Dont know th... See more

Rated 5 out of 5 stars

This platform does exactly what it should - manage offers and demands in transportation. No frills no furbulous. Easy, fast, reliable - found the perfect service. Only one thing: the terms of paymen... See more

Rated 5 out of 5 stars

From Clicktrans I bbok the service of moving my home. The booking was easy and I can select from many quotes which suites me in time and budget. I selected Angela transport provider they arrived... See more


Company details

  1. Online Marketplace
  2. Logistics Service

Written by the company

Clicktrans is the perfect solution for your shipping needs. With us, your items can be delivered by a company "going there anyway". We are a fast and easy way of finding great and Eco-friendly transport opportunities. With more than 500 new listing every day and thousands of verified transport providers registered, you will be able to receive quotes for your delivery in just a few minutes/hours. Times have changed, and that is why we offer this handy tool. Connect with all European countries in just one click.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

From Clicktrans I booked the service of…

From Clicktrans I bbok the service of moving my home. The booking was easy and I can select from many quotes which suites me in time and budget.

I selected Angela transport provider they arrived on time helped me in lifting my house hold things and even shifted to 2nd floor without lift

They were professional and really helpfull

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

SHAMEFUL!

SHAMEFUL!
I accepted a contract with a carrier on their website for 800 euros. When the vehicle arrived, they demanded €1,100 or they wouldn't give me the vehicle. Clicktrans didn't help me, they don't take responsibility for their customers, and they don't care about them.

VERGONZOSO!
Acepté un contrato de un transportista en su web de 800. Cuando llegó el vehículo, me pidieron 1100 € o no me daban el vehículo, clicktrans no me ayudó, no se hace cargo ni se preocupa por sus clientes

September 9, 2025
Unprompted review
Clicktrans logo

Reply from Clicktrans

Gracias por compartir tu opinión y lamentamos que tu experiencia no haya sido positiva. Desde el momento en que nos informaste del problema, estuvimos en contacto contigo y con el transportista para ayudarte a resolver la situación.
Según la información recibida, todo apunta a que se trató de un malentendido entre ambas partes. El transportista indicó claramente en su oferta que el precio de 800 € correspondía a un transporte hasta Barcelona.
Posteriormente, en la conversación de WhatsApp que nos compartiste, ambos acordasteis la diferencia de precio por la entrega en Huesca, que fue finalmente la que se realizó.
Si tienes cualquier otra duda, no dudes en volver a contactar con nosotros o directamente con el transportista.
Gracias

Rated 5 out of 5 stars

Easy to use

Easy to use, although a bit chaotic when you receive many offers. However, since competitors can see each other's offers, it's easy to get very good prices on the service.

September 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Quick and easy

I wanted my car picked up and had never used the site before. The speed at which I received a response and the ease of sorting out getting my car picked up was superb.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Good

Thanks to you, I sent the car efficiently and saved a lot of money. Thank you very much, next time I will definitely use your website if I need to send something.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Easy and helpful

You can find great offers here at Clicktrans and for a good price. Everything ran reliably and without any problems. Easy communication with the provider.

August 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Clicktrans

Clicktrans is a great app – very easy to use, quick to get offers, and convenient to manage everything in one place. My shipment was arranged smoothly and delivered on time. Highly recommend!

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad service

Very bad service, does not do anything except taking service fees. No contract, no insurance and does not even help in a proper way. Costumer service is bad. God that I found a good company but otherwise no help at all from this homepage when it comes to trust and legal aspect.

August 22, 2025
Unprompted review
Clicktrans logo

Reply from Clicktrans

We're sorry you're not satisfied with your experience. Clicktrans is not a side of the contract between the transport provider and the customer, but we do always try to help as much as possible in case it's needed. If you still require any assistance, you can contact us on: support@clicktrans.com

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