Clientjoy | CRM for Agencies & Freelancers Reviews 137

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Account cut off unexpectedly. No support available. Tried since October to get assistance on why emails did not sync. Contacted support several times without response. Not worth your time to work with... See more

Rated 5 out of 5 stars

Adopting Clientjoy to your agency systems is a breeze. Simple to use, but dont be fooled but in the same time poweerful and flexible enought to feel that using CJ in your business is going to make yo... See more

Rated 5 out of 5 stars

Customer Service on Fleek: Their team is like your BFF who always texts back—prompt, helpful, and always there when you need them. User-Friendly Layout: Navigating the platform is as easy as scro... See more

Rated 4 out of 5 stars

ClientJoy is perfect for a small business or agency, we've been looking for something that can manage proposals and leads and clients. It does those very well and is being updated regularly. We lov... See more

Company details

  1. CRM Provider

Written by the company

Clientjoy helps 4K+ Agencies and 9K+ Freelancers from 90+ Countries work on 1.8M Deals, Manage 76K Clients and Collect $25M in Payments each month. It helps people & businesses manage their Leads, Documents, Clients, Invoices and Payments in one single place.


Contact info

3.4

Average

TrustScore 3.5 out of 5

137 reviews

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Rated 5 out of 5 stars

The most amazing all-in-one tool for freelancers and small agencies

I have been with this software from the beta phase, and I can honestly tell you that it has grown into an amazing tool if you are a freelance or small agency wanting to acquire and retain quality clients. This tool as everything you need from the lead and proposal phase, to the contract and billing phase. This is an all-in-one-freelance tool that is affordable and has amazing support.

September 16, 2022
Unprompted review
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Reply from Clientjoy | CRM for Agencies & Freelancers

Hi Joseph,

Thank you for your kind words of appreciation. We are glad to hear that you have found great value in the tool and will continue to build it stronger and more useful with each passing day.

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Rated 5 out of 5 stars

Great Experience

Great Experience! I have been using it for the past 2 years and it makes invoice collection really simple and keep me up to date with all my payments. Great and innovative platform. Worth the price

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Clientjoy has been a breeze to use!

Clientjoy has been a breeze to use so far. I tried to use CRM's such as Hubspot but it was far too complex for what I needed.

It was also clunky and difficult to use. Clientjoy simplifies the process. One feature I love is turning a lead into a customer, so they go straight into the CRM.

They also have a team that constantly develop the product and incredible support. Tanmay was very helpful during the sign up process, helping me understand how to use Clientjoy

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

I was hesitant to try another CRM…

I was hesitant to try another CRM because I had had some bad experiences with other programs. But I had heard that Clientjoy was so good that it might be worth trying. The prospect of trying a new software is always exciting (at least to me), so I wanted to give myself some "research time" and try the software, ClientJoy itself, and I was pleased. I found that the software was easy to use, focused on client management, and provided clear measures to manage your leads and clients, rather than the usual project management that are nor focus on CRM. Clientjoy let you do Invoices, quotes and soon emails, for which there are many templates that save a lot of time. I also found the customer service reliable and notice that they release updates regularly. It's worth a try, and I am happy with the results.

July 30, 2022
Unprompted review
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Reply from Clientjoy | CRM for Agencies & Freelancers

Hi Mariela,

Thank you for your kind words for appreciation. We are really glad that you found value through Clientjoy and look forward to seeing you and your organisation grow.

We strive on feedback shared by our users to continually improve our offerings.

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Rated 5 out of 5 stars

A good CRM and billing software

A good CRM and billing software. Easy to use and with an active development in BTS. We are glad we found ClientJoy now we don't need to manage everything on separate platforms.

There is still a lot of room for improvement but hopefully they will prove our trust right as the time pass on.

May 30, 2022
Unprompted review
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Reply from Clientjoy | CRM for Agencies & Freelancers

Hi Ankit, we are cheerful to see your review. We are happy that you found a perfect fit in Clientjoy for your business.
Will reach out to you personally to know the improvements that you have for us. We strive on improvements shared by our users. :)

Rated 5 out of 5 stars

Excellent CRM

Excellent CRM it came highly recommended and you can't find a better CRM for the price. Make your wallet and your clients happy!

May 12, 2022
Unprompted review
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Rated 5 out of 5 stars

Client Joy has helped us with collating…

Client Joy has helped us with collating all our customer data in one place, creating beautiful proposals for clients, syncing our email accounts with Clientjoy's mailbox, and thereby tracking the status of all the emails that we send.
To sum it up, it provides a great way to centralize client communication.

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great team behind a great (constantly…

Great team behind a great (constantly evolving) product.

Clientjoy is an all-in-one. It saves me forking out $$$ for multiple different products.

My initial needs were a CRM, but Clientjoy has provided me with so much more. Their recent scheduler/calendar integration is super cool and integrates perfectly with my Google Calendar. There's also a native email integration if that's what you're looking for.

These meetings/activites are neatly displayed in a calendar view or on the updated dashboard explained below.

Just this week they updated their dashboard view, so I can see my day at a glance and an overview of any outstanding invoices, proposals and activities.

The client portal allows either us or the client to share/upload files/links, share proposals (great pre-made templates or easy to make your own) as well as invoices (integrates with Stripe). Automatic but customisable reminders can be sent through your own email too.

Clientjoy has it all.

On top of this, the team are active in their Facebook community and are a friendly, helpful and responsive bunch of people who care passionately about their product. They're always asking for opinions/feedback from the community so if you want to help shape their product I suggest joining their group.

April 29, 2022
Unprompted review
Rated 5 out of 5 stars

Love the interface

Love the interface, and has made billing clients so simple. Now that I have my own dedicated SMTP set up, it is super professional looking and my clients love it.

April 29, 2022
Unprompted review
Rated 5 out of 5 stars

Not Your 'Just Another' CRM; This One Is Special

When talking about the Clientjoy features I liked the most or found the most impactful, I can think of many. But my favorites include:

The email tracking feature; helps me manage digital communications easily.

The user-friendly client portal saves us from all the hassles; it allows us to interact with our clients easily, all from a single place. This improves the overall workflow and provides a seamless user experience.

Allows me to schedule/split recurring payments & sends me reminders for the same.

Though, If there is one thing that I think can be worked on, it'd be adding more templates to the mix to provide more options.

Still, the customer rep team is quite friendly too and that's why I'll give Clientjoy an 11/10. Definitely worth checking out.

April 28, 2022
Unprompted review
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Rated 5 out of 5 stars

Love it so far!

I signed up for a free account with Clientjoy and had a question about the customer activities tab. The chat feature they have asked me to leave my email and message and someone would get back to me within 30 minutes. Now normally, if I can't get someone live at that moment, I don't bother because I usually never get a response. But to my surprise, Tanmay responded with minutes. Tanmay answered every question I had plus shared with me some of the upcoming updates they had planned for the client portals. I got on tonight after watching a YouTube review just to have a look around but ended up purchasing within 30 minutes.

The first reason is because of how simple and easy everything easy. It is all straight forward and to the point and just simple to set up! The UI is clean and I love the fact that you dont have to have a client sign up for an account in order for them to access their client portal. I can activate it just from a toggle and creating a password and then Clientjoy sends them an email with the client portal link and their login credentials and its done! I love that part.

The second reason, honestly is the customer service. My conversation with Tanmay was easy going and not salesy at all. I told him some things I was interested in that they didnt offer, and he actually took the time to submit a feature reques as I recevied an email to confirm it. I dont know what the future customer support will be like but so far its definitely 5 stars and I am definitely looking forward to using Clientjoy to manage my clients!

April 7, 2022
Unprompted review
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Rated 5 out of 5 stars

So far I'm really impressed with…

So far I'm really impressed with Clientjoy. It seems they've really thought this through for use by those with an agency business model. I'm a professional speaker and pretty much everything about CJ well supports the kind of tasks and engagement I need to cover with my customers. Their customer portal is a great way to centralize my customer communications, and the email tracking feature is super helpful when it comes to managing digital messaging. The only issue I am running into is the platform running very slow at times trying to complete tasks. I find myself sitting and waiting for the platform to respond to new updates I've made and generating or creating proposals and invoices. There's enough great things about CJ that I'll stick with it even with the slowdowns, but I'd be thrilled if the site speed came up to par. One staff member explained this can happen when they're pushing updates and will not be a regular issue, but they must be doing a lot of updating right now...

March 4, 2022
Unprompted review
Rated 5 out of 5 stars

Very complete CRM workflow

Very complete CRM workflow. It has everything I need. From sales pipelines, contacts, email inbox, mobile apps, client portal, Pabbly Connect integration, calendar bookings and more. Couldn't recommend anything else.

February 2, 2022
Unprompted review

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