If a problem is not immediately fixable, customer support goes silent. We are having issues with payments receipted in Xero not synchronising with Clio properly. Errors are common. Would not recomm... See more
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Clio is the leading law practice management software used by 150,000+ lawyers from large, small & solo firms. Work the way you want with flexible solutions for multi-practice firms and manage your law firm securely from anywhere. Personal Injury, Real Estate, Family Law, Civil Litigation, Criminal Law, Immigration + more. Manage your work in one central system - with matters, contacts, billing, payments, and everything you need in one place.
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Canada
- clio.com
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Replied to 7% of negative reviews
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Great product and support
Clio helps me manage my time and business better and the support is fantastic
Overall the program is intuitive and…
Overall the program is intuitive and the customer service is great.
Clio has always lived up to its word.
Justifiably Industry Leader in Law Practice Management
Clio has been an excellent platform for managing my solo practice. I received one year of Clio Manage as part of my participation in the Texas Opportunity and Justice Incubator, and I quickly upgraded to include Clio Grow in my subscription.
Without these products in my toolkit, I would have needed to spend many additional hours on alternative solutions, and I am fairly sure that I would have lost out on some potential clients or forgotten to request payment for completed work.
The many integrations that Clio has - and continues to add - with other products makes it very customizable to a firm's needs. The software is also scalable to work with firms of various sizes, so I am confident that I will be able to continue relying on Clio even once I am able to grow beyond a solo practice.
Clio is always up to date on the latest…
Clio is always up to date on the latest tech and has great support. They are forward thinking and the open api makes things run so smoothly while providing for so many options for your firms specific needs.
CLIO Manage simplifies case management
CLIO Manage simplifies case management, billing, and team collaboration, boosting efficiency. CLIO Grow enhances client engagement and business growth through lead nurturing and personalized communication. Both platforms offer user-friendly design and robust support resources. Highly recommended for any legal professional seeking to streamline operations and elevate client relationships.
Why I love CLIO?
Clio is the best cloud software for my practice. I love the ease with which I can schedule, manage, and organize matters. The intake is simple and makes it easier to work by saving time. Payments and billing are very easy, too, making my work worry-free. Bills are just paid! Clients are happy, and I am happy! Thank you, CLIO team! It's the best cloud software to use for a small legal company like mine!
Streamline!
We have been using Clio for over two years now and everyday I have been thankful for it. The timekeeping and billing has been the biggest improvement for our firm. Bills are being recorded accurately, emailed promptly and our clients have the convenience to pay straight from the billing email. We have less collections and less headaches and more time to get work done. Another great feature is being able to connect all our emails to the correct client matter easily. This is a common sense easy to learn and use program.
Long time customers
We've used Clio for well over a decade now. We've been impressed since day one and continue to be. Always super helpful; we'd be lost without Clio and the amazing Support team they have, too!
Clio is more than a software company
Clio is more than a software company - it's a partner with your Firm.
convenience and ease of use
Clio highly recommended.
The onboarding process was smooth and I was assigned a knowledgeable and friendly account manager. The interface is intuitive with features that exceed my firm's needs. I would confidently recommend Clio.
Customer service is amazing
Customer service is amazing! They are always very knowledgeable and helpful. The platform is also extremely user friendly.
Good and Getting Better
Clio is an easy-to-use platform that works well for my solo practice. It is continually evolving and the team is quick to fix any issues. There are still areas that would benefit from changes, but I appreciate that the team is continually working to improve the platform.
They've kept me a client since 2010
I teamed up with Clio when it was in its infancy, and its growth and adaptations have made this product indispensable to my business. Couple that with outstanding customer service and you have nothing more you could ask for in a product.
Great Database!
Clio is a great database for clients and a helpful resource when needing client information quickly.
Love the company and its products
Love the company and its products! The products are highly intuitive, easy to use and customer services it top notch.
I have been using Clio for years now and extremely unhappy and disappointed with Clio pay.
I have been using Clio for years now. I was contacted by a rep asking me to switch to Clio pay for online payments. I did so and could not process any payments through this service and was told the reason why was because I did bankruptcy work and the service provider would not approve it. This is absurd! I was never advised of this. They took days to respond and payments went unprocessed. This is discrimination against business that perform lawful services to clients. A class action suit for sure!!!!

Reply from Clio
Good experience with Clio
Very expensive comprehensive practice management that integrates time tracking, billing, calendars and managing basic case-related information in one place. Support is knowledgeable and responsive (unlike most companies)
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