Arrived next day as stated, gorgeous hair extensions, my only negative point is that they would be better if the actual tabs were colour coded to match the hair, I went for a ginger extension which h... See more
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Review summary
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My order was sent via DPD and they didn't delivery due to their own error and returned my 3 packs of nano hair extensions to Clip hair. Problem being my client was due to come in couple of days later... See more
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Excellent customer service from Sarah. I was worried that my extensions would be delivered to my previous address and she emailed me back on Sunday morning to advise she had changed this which was s... See more
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My first time ordering and wearing extensions, I'm absolutely over the moon with them. As someone who's hair is very fine I wasn't expecting much but I wish I'd done it sooner. I feel a lot more con... See more
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Company details
About Cliphair
Written by the company
Founded in 2007, Cliphair is a leading human hair extension supplier based in the UK renowned for its exceptional product quality and customer service. With over 18 years of experience in the hair industry and a diverse range of hair extensions, including clip-ins, tape-ins, and nano rings, Cliphair caters to all hair types and provides luxury hair extensions to customers around the world, as well as essential styling tools, hydrating haircare and accessible hair education for all.
Explore the Full Freedom of Cliphair Extensions
Written by the company
- Multiple categories, styles and shades
- At Cliphair, we pride ourselves on offering one of the most versatile selections of premium human hair extensions on the market. Whether you're looking for discreet tape in extensions or voluminous clip ins, our ranges have many different categories that cater to every hair goal and lifestyle, as well as our AAAAA Grade Remy Royale collection. From everyday transformations to occasion-ready glam, our clip in and permanent hair extensions are designed to blend effortlessly and elevate your look. With a wide array of Remy hair extensions and stunning, vibrant colours – including our best-selling balayage shades, rich brunettes, icy blondes, and vibrant reds – you’re sure to find your perfect match. Unlock the freedom to switch up your style with confidence! Cliphair is your go-to for high quality locks, endless variety, and colour perfection.
Trusted Not to Compromise on Quality
Customer service you can count on!
At Cliphair, we pride ourselves on offering friendly and reliable customer service whenever you need it. Our dedicated team run by hair experts is available to answer any questions, provide advice, and help you find the perfect hair extensions.
Not sure which shade is right for you? We offer a free, express colour-matching service to ensure you get the best match for your hair. Simply send us a photo, and our specialists will recommend the most suitable shade – quickly and hassle-free. Whether you need help choosing a product, styling tips, or aftercare advice, we’re always here to assist.
Contact info
Unit 1 Watermill House, Restmor Way, SM6 7AH, London, United Kingdom
- +44 3450 211 311
- customerserivce@cliphair.co.uk
- cliphair.co.uk
4.0
Great
3K reviews
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This has to be the worst hair Ive…
This has to be the worst hair Ive brought. It feels like straw and does nothing but keep tangling and shredding just awful. But delivery and package was great. Came in lovely box
May 25, 2026
Unprompted review
Reply from Cliphair
Hi Joanne
Thank you for your review.
We’re sorry to hear that you were disappointed with the hair, although we are pleased to hear that you were happy with the delivery service and presentation of the product.
As we had not received any direct contact regarding these concerns, our customer service team has now emailed you directly so that we can gather further information and assist you.
We would like to reassure you that all of our extensions are made from 100% Remy human hair and undergo strict quality inspections before dispatch. We take feedback of this nature seriously and would appreciate the opportunity to investigate the issues you have described.
Please check your inbox, including your spam or junk folder, and respond to our email so that we can help you further.
Kind regards,
The Cliphair Team
Reply from Cliphair
Hi Thayanthy
We’re so pleased to hear your recommendation! Thank you for your lovely feedback and support.
Love,
The Cliphair Team ✂️💜
Not the best but not the worst
Hair is somewhat good but shed quite a lot just with brushing so now seems a lot thinner than I would have liked. Colour isn’t 100% a match but will have to dye them. Will need to buy a volumising piece because my hair isn’t really thick or really thin but the difference is quite noticeable.
April 27, 2026
Reply from Cliphair
Hi Tai
Thank you for your review.
We’re sorry to hear that the hair has not fully met your expectations in terms of shedding, thickness, and colour match.
As we have not received any direct contact from you regarding these concerns, our customer service team has now emailed you directly so we can gather further details and assist you properly.
We would like to reassure you that all of our extensions are made from 100% Remy human hair and undergo strict quality inspections before dispatch. Some minimal shedding can occur with all natural human hair extensions, particularly with initial brushing, but excessive shedding or colour concerns are something we would always want to review with you in detail.
We would really appreciate the opportunity to help you further and look into this properly, so please respond to our email when convenient.
Kind regards,
The Cliphair Team
Halo Hair Extensions Purchase
I have long, dark and straight Asian hair - I got the perfect colour match (darkest brown) after sending photos to their colour matching service and bought the Halo Hair Extensions. I went to a local salon to get a colour match and they had to use two shades to match my hair colour (too light for black, too dark for brown). I've never used hair extensions before but the halo extensions was easy to put on and easy to hide with my own hair using a couple hair clip accessories. Perfect hair accessory to add volume and subtle length (I have 20" hair and I bought 22" extensions) for almost no effort! I received my order after 2 days from purchase and it was packaged well. Easy to order, quick delivery and the quality of the halo hair extensions is wonderful.
May 27, 2026
Unprompted review
Reply from Cliphair
Hi Jez
We’re so pleased to hear your Halo extensions worked so perfectly for you! It’s wonderful that our colour matching service helped you find the right shade and that the extensions blended so naturally with your own hair.
We’re also glad you found them easy to use, well-packaged, and quick to arrive. Thank you for sharing such detailed and lovely feedback!
Love,
The Cliphair Team ✂️💜
Quality of the hair is amazing and colour match is insanely close
Quality of the hair is amazing and colour match was insanely close
May 27, 2026
Reply from Cliphair
Hi Kristina
We’re so pleased to hear you’re happy with your extensions! It’s wonderful that the quality impressed you and that the colour match was spot on.
Love,
The Cliphair Team ✂️💜
Amazing service all round
I absolutely love the remy royale hair! Hands down beats many other brands at a fantastic price,not only is the hair great quality but the tabs on the tapes remove really well leaving minimal residue behind.Recently I had an issue with ordering some replacement tapes and the customer service was amazing too (I think I spoke to lyn?) problem solved straight away …can’t recommend enough !
May 27, 2026
Reply from Cliphair
Hey Lucy
We’re so pleased to hear you’re loving the Remy Royale hair! It’s wonderful that you feel the quality stands out, the tapes remove cleanly, and that our customer service team could quickly resolve your issue.
We really appreciate your recommendation and kind words — thank you for your support!
Love,
The Cliphair Team ✂️💜
Brilliant tape ins
Brilliant tape ins. My hairdresser was also amazed by the quality as they usually use a different brand.
So far I am so happy with my new hair
May 1, 2026
Reply from Cliphair
Hi Vic
We’re so pleased to hear you’re happy with your tape-ins! It’s wonderful that both you and your hairdresser were impressed by the quality, especially when compared to other brands. Thank you for sharing your experience — we’re delighted your new hair is working so well for you!
Love,
The Cliphair Team ✂️💜
Quick delivery and the swatches were…
Quick delivery and the swatches were ideal to get the colour match correct I will be ordering the full extensions now
May 23, 2026
Reply from Cliphair
Hi Nikki
We’re so pleased to hear the swatches helped you find the perfect colour match! It’s wonderful that the delivery was quick and that you feel confident moving forward with your full extensions.
Thank you for sharing your experience — we can’t wait for you to try them!
Love,
The Cliphair Team ✂️💜
Great quality hair and excellent colour…
Great quality hair and excellent colour match. I’ve not had extensions before but easy to put in and take out.
May 21, 2026
Reply from Cliphair
Hi Barbara
We’re so pleased to hear your first experience with extensions has gone so well!
It’s wonderful that you found them easy to use, and that both the quality and colour match met your expectations. Thank you for sharing your feedback!
Love,
The Cliphair Team ✂️💜
Damaged after only two months
Delivery was excellent. Unfortunately, the quality of the extensions was very poor. They became damaged after only two months of normal use. I’ve been buying from Cliphair for many years, but the quality has noticeably declined over time. This is disappointing given the price and my previous positive experiences with the brand.
March 2, 2026
Reply from Cliphair
Hi Ioanna
Thank you for your review.
We’re sorry to hear that your recent experience has not met expectations, especially as a long-standing customer of Cliphair.
We have checked our records and can confirm that we have not received any direct contact from you regarding this issue. As a result, our customer service team has now emailed you directly so we can gather further details and assist you properly.
We take all feedback seriously, particularly from returning customers, and we’re sorry to hear your perception that the quality has changed over time. We would like to reassure you that all of our extensions continue to be made from 100% Remy human hair and undergo strict quality control checks before dispatch. However, factors such as aftercare routine, maintenance, and styling practices can significantly impact the condition and longevity of the hair over time.
We would really appreciate the opportunity to review your specific case and help resolve any concerns you may have. Please check your inbox (including spam/junk folders) and respond to our email so we can assist further.
Kind regards,
The Cliphair Team
The whole purchasing experience was top…
The whole purchasing experience was top notch! Great customer service, fast shipping to the US and the hair is excellent quality. I absolutely love it!
May 15, 2026
Unprompted review
Reply from Cliphair
Hi Ines
We’re so pleased to hear you loved your experience from start to finish! It’s wonderful that the customer service, fast US shipping, and hair quality all met your expectations. Thank you for your amazing feedback — we really appreciate it!
Love,
The Cliphair Team ✂️💜
Reply from Cliphair
Hi Janet
We’re so pleased to hear that! Thank you for your kind words and continued support — we really appreciate it.
Love,
The Cliphair Team ✂️💜
Honestly amazing service
Honestly amazing service! Everything went wrong with my first delivery but this was 100% Evri’s fault — they are so unreliable and caused problems & delays, nothing wrong at all with Cliphair themselves. I contacted them for help and they were absolutely brilliant; replies came through within literally 10 minutes every single time, always helpful, polite and sorted everything out instantly. They arranged for the old parcel to be returned and sent my brand new replacement via Royal Mail instead.
They took all the worry and stress off my shoulders completely, could not be happier, thank you so much!
May 23, 2026
Reply from Cliphair
Hey Poppy
We’re so pleased to hear our team could help turn things around for you! We completely understand how stressful delivery issues can be, and we’re delighted that the team was able to respond quickly, keep you updated, and get a replacement sorted smoothly.
It’s wonderful to hear you felt supported throughout the whole process. Thank you so much for your kind words and patience!
Love,
The Cliphair Team ✂️💜
The customer service is brilliant
The customer service is brilliant , the hair quality has been brilliant too
It doesn’t last 12 months as starts to shrink but it’s half the price of what I was paying at beauty works and that still shrank so I’m still very happy with it
Its lovely hair honestly try it you will not be disappointed , you can order samples too and they are exactly like the hair so you get a really good picture of what your buying
May 22, 2026
Unprompted review
Reply from Cliphair
Hi Gemma
We’re so pleased to hear you’ve been happy with both the quality of the hair and our customer service! We really appreciate your honest feedback as well — longevity can vary depending on maintenance and daily wear, so it’s wonderful to hear you still feel the quality and value are excellent compared to other brands you’ve tried. We’re also glad the sample service helped give you confidence in your purchase.
Thank you so much for your recommendation and kind words!
Love,
The Cliphair Team ✂️💜
Lovely hair.
Lovely hair.
Great delivery time.
Great customer service.
I have always used cliphair for many years.
Affordavle too. Especially with klarna and clearpay options.
May 24, 2026
Reply from Cliphair
Hi Rachel
We’re so pleased to hear you’ve continued to choose Cliphair over the years! It’s wonderful that you’re happy with the hair quality, delivery, and customer service. We’re also glad the flexible payment options help make your shopping experience even more convenient and affordable.
Thank you for your continued loyalty and support!
Love,
The Cliphair Team ✂️💜
Great quality hair reasonable pricing.
May 16, 2026
Reply from Cliphair
Hi Louise
We’re so pleased to hear you’re happy with the quality and pricing! Thank you for your lovely feedback and support.
Love,
The Cliphair Team ✂️💜
Hair at its finest!!
Always use clip hair. The extensions and hair category products are out of this world. I use this company time and time again. The customer service is great. Thanks so much for my luscious locks x
May 20, 2026
Unprompted review
Reply from Cliphair
Hi Samantha
We’re so pleased to hear you continue to love Cliphair! It’s wonderful that both the extensions and hair care products keep you coming back time and time again.
We’re also delighted you’ve had such a positive experience with our customer service team. Thank you for your lovely feedback — enjoy your luscious locks!
Love,
The Cliphair Team ✂️💜
Hair quality is amazing it never fails!
Hair quality is amazing it never faults! I used to use nanos and wefts but now I bought clip ins for a little break from permanent extensions and they’re just as fab!
April 30, 2026
Unprompted review
Reply from Cliphair
Hi Chloe
We’re so pleased to hear you’re loving your clip-ins! It’s wonderful that the quality continues to impress you across all extension types, and that your clip-ins have been just as fabulous as your nanos and wefts.
Thank you for your continued support and lovely feedback!
Love,
The Cliphair Team ✂️💜
Very good quality hair
Very good quality hair . I only have my hair in pony or bun . It’s perfect for both hairstyles. Looks and feels natural.. clip in 18 inches ice blonde .
May 24, 2026
Unprompted review
Reply from Cliphair
Hi Claire
We’re so pleased to hear you’re loving your 18-inch Ice Blonde clip-ins! It’s wonderful that they work perfectly for your ponytail and bun styles while still looking and feeling so natural.
Thank you for your lovely feedback!
Love,
The Cliphair Team ✂️💜
The fringe i ordered was far to thick…
The fringe i ordered was far to thick was just a big clump stuck on the front on my hair didn't blend in at all with my hair waste of money the hair quality was lovely just the fringe wasnt right at all ai couldn't return as when you took it out of the net as was attached you wernt allowed to return and you couldn try on without removing from the net total waste of my money
April 16, 2026
Reply from Cliphair
Hi Michelle
Thank you for your review.
We’re sorry to hear that the fringe was not suitable for the look you were trying to achieve, although we are pleased to hear that you were happy with the quality of the hair itself.
We can see that our customer service team did respond to your email previously in an attempt to assist further, however we have not received a reply since April.
Our fringes are designed with a fuller density so they can be styled and blended to suit different hair types and preferences, although we understand this may not be suitable for everyone.
If the item has not been worn, altered, or used, please contact our customer service team again and we will be happy to assist you further regarding your return options.
Kind regards,
The Cliphair Team
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