Arrived next day as stated, gorgeous hair extensions, my only negative point is that they would be better if the actual tabs were colour coded to match the hair, I went for a ginger extension which h... See more
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Review summary
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Excellent customer service from Sarah. I was worried that my extensions would be delivered to my previous address and she emailed me back on Sunday morning to advise she had changed this which was s... See more
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I ordered the curly extension in light brown. I needed help to choose, so I submitted my pictures and this service is very helpful and the customer service agent was very prompt (was the weekend, nev... See more
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I absolutely love the remy royale hair! Hands down beats many other brands at a fantastic price,not only is the hair great quality but the tabs on the tapes remove really well leaving minimal residue... See more
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Company details
About Cliphair
Written by the company
Founded in 2007, Cliphair is a leading human hair extension supplier based in the UK renowned for its exceptional product quality and customer service. With over 18 years of experience in the hair industry and a diverse range of hair extensions, including clip-ins, tape-ins, and nano rings, Cliphair caters to all hair types and provides luxury hair extensions to customers around the world, as well as essential styling tools, hydrating haircare and accessible hair education for all.
Explore the Full Freedom of Cliphair Extensions
Written by the company
- Multiple categories, styles and shades
- At Cliphair, we pride ourselves on offering one of the most versatile selections of premium human hair extensions on the market. Whether you're looking for discreet tape in extensions or voluminous clip ins, our ranges have many different categories that cater to every hair goal and lifestyle, as well as our AAAAA Grade Remy Royale collection. From everyday transformations to occasion-ready glam, our clip in and permanent hair extensions are designed to blend effortlessly and elevate your look. With a wide array of Remy hair extensions and stunning, vibrant colours – including our best-selling balayage shades, rich brunettes, icy blondes, and vibrant reds – you’re sure to find your perfect match. Unlock the freedom to switch up your style with confidence! Cliphair is your go-to for high quality locks, endless variety, and colour perfection.
Trusted Not to Compromise on Quality
Customer service you can count on!
At Cliphair, we pride ourselves on offering friendly and reliable customer service whenever you need it. Our dedicated team run by hair experts is available to answer any questions, provide advice, and help you find the perfect hair extensions.
Not sure which shade is right for you? We offer a free, express colour-matching service to ensure you get the best match for your hair. Simply send us a photo, and our specialists will recommend the most suitable shade – quickly and hassle-free. Whether you need help choosing a product, styling tips, or aftercare advice, we’re always here to assist.
Contact info
Unit 1 Watermill House, Restmor Way, SM6 7AH, London, United Kingdom
- +44 3450 211 311
- customerserivce@cliphair.co.uk
- cliphair.co.uk
4.0
Great
3K reviews
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Avoid
I bought 22" nano-ring extensions in two shades of blonde. Having worn extensions for years, I am highly experienced in their proper maintenance and product requirements. Unfortunately, after the very first wash, the hair texture degraded drastically, becoming coarse and resembling horsehair. While customer service responded quickly, their solution was disappointing. They questioned my aftercare and asked me to remove and return the hair for testing. A representative subsequently called to inform me that because this was not "premium quality" hair, heat styling was required to keep it smooth. This requirement is completely missing from their website. Furthermore, high-quality hair should never deteriorate so severely after a single wash. I was only able to secure a full refund after requesting the contact details for the Ombudsman. This is, without a doubt, the poorest quality hair I have ever purchased.
September 19, 2025
Reply from Cliphair
Dear Natasha
Thank you for sharing your feedback. We are sorry to hear that you were disappointed with your purchase.
Following your contact with our Customer Service team regarding the hair extensions purchased in October 2025, we carried out a full review of your concerns. As part of our standard quality assessment process, we requested additional information and offered to inspect the product to better understand the issues you experienced.
While we appreciate that our findings did not align with your expectations, we took your concerns seriously and, as a gesture of goodwill, issued a full refund for your order. We can confirm that this refund was processed in full.
We understand that every customer's experience is unique, and we are sorry that our product did not meet your expectations on this occasion. Customer feedback is extremely important to us, and we continually use it to improve both our products and service.
We wish you all the best moving forward.
Kind regards,
Cliphair Customer Care Team
Amazing as always hair is always top…
Amazing as always hair is always top quality and delivery is so reliable
June 3, 2026
Reply from Cliphair
Hi Summer
We’re thrilled to hear you’re consistently happy with everything! It’s wonderful that the hair quality continues to impress you and that you can rely on our delivery service too.
Thank you for your continued support and lovely feedback!
Love,
The Cliphair Team ✂️💜
They were so quick to dispatch and…
They were so quick to dispatch and deliver my order. Ive never had such good quality hair before. I got the blonde ones and they dyed beautifully and couldn't be happier
April 11, 2026
Unprompted review
Reply from Cliphair
Hi Karleen
We’re absolutely delighted to hear you’re so happy with your order! It’s wonderful that the dispatch and delivery were so quick and that the hair quality has impressed you so much.
We’re especially glad to hear your blonde extensions dyed beautifully and worked out exactly as you hoped. Thank you for your lovely feedback!
Love,
The Cliphair Team ✂️💜
4 sets ordered so far …..love them
So far I have ordered a set of clip ins (which were amazing but just made me want a more permanent solution) this led to me ordering 2 sets of tape ins. (I ordered 1 set and was so impressed with the quality that I ordered a slightly lighter shade to mix it up a bit on my next re fit.
I have ordered another set of invisible tapes for my daughter as I love mine so much.
I have also ordered more tapes for re fit, the cliphair remover and the heat protector spray. The products have all been fabulous. Have to say the remover is an oil based one and is a bit greasy but I would rather this than an alcohol based one which would just dry them out.
Customer service for me has been excellent and delivery is always super quick
June 7, 2026
Unprompted review
Reply from Cliphair
Hey Nikki
We’re absolutely delighted to hear how much you’re loving your Cliphair journey! It’s wonderful that you’ve explored different extension types with us and found everything from the clip-ins to the tape-ins and accessories to be such a great fit for your routine. We especially love that you’ve been able to mix shades and find what works best for you and your daughter too.
Thank you for your thoughtful feedback on the remover and for sharing your experience with our products so thoroughly — it really means a lot. We’re also so pleased to hear you’ve had excellent customer service and consistently fast delivery.
Love,
The Cliphair Team ✂️💜
Poor service
My order never arrived (which I was then blamed for) and on contacting cliphair to resolve I found them so unhelpful and not easy to speak to at all, definitely won’t be using this company anymore
May 30, 2026
Reply from Cliphair
Hi Marie
Thank you for your review.
We’re sorry to hear that your order was not delivered and that you were left feeling disappointed with the service you received.
After investigating the matter with DPD, we were initially advised by the courier that a request had been made for the parcel to be redirected to a pickup shop. Based on the information provided to us by the courier, this was the understanding we communicated to you at the time. You subsequently informed us that this was not the case, and we apologise for any frustration this may have caused.
As a retailer, we can only work with the information provided by our courier partners during an investigation, and we appreciate your patience while we sought clarification.
We can see that the parcel is now on its way back to us, and as promised, as soon as it is received back at our warehouse, we will be back in touch to discuss the next steps and help bring this matter to a resolution.
We understand this has been a frustrating experience and thank you for your patience while the courier investigation has been ongoing.
Kind regards,
The Cliphair Team
I ordered the 26 inch lightest blonde
I ordered the 26 inch lightest blonde, the quality it’s good so far but I’m not happy with the thickness of the ends. If you’re looking for medium to full thick ends don’t order this hair maybe shorter lengths have thicker ends but the 26 inch 300g it’s definitely not. Also the weight is not distributed evenly, the roots are too thick and makes the head look bigger. It looks natural but not worth the price at this quality. And also don’t order the double drawn hair because the weft is too tick and it’s very obvious, just if you want to put them in a lower part of the head but it’s kinda heavy. If you want to not be disappointed it’s better to order two packs of single drawn instead of one of double drawn. It will look the same and the weft won’t be visible, they will not feel heavy or the head
May 27, 2026
Reply from Cliphair
Hi Jennifer
Thank you for taking the time to share such detailed feedback.
We’re glad to hear you’ve been happy with the overall hair quality so far, but we’re sorry to learn that the thickness and weight distribution of the 26-inch extensions didn’t fully meet your expectations. We understand how important fullness and a natural balance are, especially with longer lengths.
We would just like to clarify that our 26-inch extensions are not double drawn, which is why you may notice a more tapered effect towards the ends.
If you're looking for hair that maintains a more consistent thickness from root to tip, our Seamless Clip-In Extensions from the Royale Remy range may be a better option, as these are double drawn and designed to provide a fuller look throughout the length.
We really appreciate you sharing your experience and honest feedback. If you’d like any advice on finding the best option for your desired look, our customer service team would be more than happy to help.
Love,
The Cliphair Team ✂️💜
Great quality hair and prices with…
Great quality hair and prices with offers and fast shipping. I wouldn’t go anywhere else for hair
June 5, 2026
Unprompted review
Reply from Cliphair
Hi Ruth
We’re delighted to hear you’re so happy with your experience! It’s wonderful that you’re loving the quality, value, and fast shipping. Knowing you wouldn’t go anywhere else for your hair means so much to us.
Thank you for your continued support and kind words!
Love,
The Cliphair Team ✂️💜
Fantastic quality of hair thick from…
Fantastic quality of hair thick from root to tip. Quick delivery
June 1, 2026
Reply from Cliphair
Hi Alicia
We’re thrilled to hear you’re happy with your extensions! It’s wonderful that you’re loving the thick, full quality from root to tip and that your order arrived quickly.
Thank you for your lovely feedback!
Love,
The Cliphair Team ✂️💜
Amazing
I ordered the double weft clip In extensions and they are fab! I’m very impressed with the quality, thickness and how comfortable they are to wear all day. I will deffo order from ClipHair again.
February 27, 2026
Unprompted review
Reply from Cliphair
Hi Rachel
We’re delighted to hear you’re loving your Double Weft Clip-In Extensions! It’s wonderful that you’re impressed with the quality, thickness, and all-day comfort.
Thank you for your lovely feedback, we’re so glad you had a great experience and look forward to welcoming you back again!
Love,
The Cliphair Team ✂️💜
Hair match was spot on
Hair match was spot on!
Great quality hair , all ready for my hen do and wedding !
Really happy with the fullness as I have fine hair,
Loved the added touch of the free shampoo and conditioner samples to maintain the quality of the hair
Thanks guys xx
May 18, 2026
Unprompted review
Reply from Cliphair
Hey Sammie
We’re thrilled to hear your hair match was spot on! It’s wonderful that you’re happy with the quality and fullness of the hair, especially for your fine hair. We’re also glad you enjoyed the complimentary shampoo and conditioner samples to help keep your extensions looking their best.
Wishing you an amazing hen do and a beautiful wedding day! Thank you for your lovely feedback.
Love,
The Cliphair Team ✂️💜
I love these hair extension
I love these hair extension, i wear them everyday. They are excellent quality, look natural and they fit in your hair really easily. These are the best i have used and the quality is so much better than other companies i have tried. I struggle growing my hair. I cant reccomend them enough. Delivery quick as well.
June 1, 2026
Unprompted review
Reply from Cliphair
Hi Ruth
We’re delighted to hear how much you love your extensions! It’s wonderful that they’ve become part of your everyday routine and that you find them easy to wear, natural-looking, and such great quality. Knowing they’ve outperformed other brands you’ve tried means so much to us.
Thank you for your kind recommendation and lovely feedback, we’re also glad the delivery was quick!
Love,
The Cliphair Team ✂️💜
Service fantastic arrived next day hair…
Service fantastic arrived next day hair is amazing feels so nice and looks like it's my own so pleased with my order
April 18, 2026
Unprompted review
Reply from Cliphair
Hi Dawn
We’re absolutely delighted to hear you’re so pleased with your order! It’s wonderful that the next-day delivery impressed you and that the hair feels so natural and blends seamlessly with your own. Thank you for your lovely feedback and support!
Love,
The Cliphair Team ✂️💜
Disappointing tapes
Disappointing tapes
The extension I brought the tapes are the worst quality ones I’ve had yet the amount of hair that falls out of them after being installed if awful honestly really disappointed as handfuls of hair was falling out even with just running my hands through
April 21, 2026
Reply from Cliphair
Hi Eve
Thank you for your review.
We’re sorry to hear that you were disappointed with your tape extensions and experienced concerns regarding shedding after installation.
As we had not received any direct contact from you regarding this issue, our customer service team has now emailed you directly so that we can gather further information and investigate your concerns properly.
All of our extensions are made from 100% Remy human hair and undergo strict quality inspections before dispatch and we have not received any other complaints of this nature so we would welcome the opportunity to review the matter in more detail.
Please check your inbox, including your spam or junk folder, and respond to our email so that we can assist you further and work towards a resolution.
Kind regards,
The Cliphair Team
Love my hair gives me confidence
April 29, 2026
Reply from Cliphair
Hi Amanda
We’re so happy to hear that your hair gives you confidence! Knowing your extensions help you look and feel your best means so much to us.
Thank you for your lovely feedback and support.
Love,
The Cliphair Team ✂️💜
Always great hair extensions nice thick…
Always great hair extensions nice thick and soft last a long time if you take care of them
April 22, 2026
Unprompted review
Reply from Cliphair
Hi Samantha
We’re so pleased to hear you continue to love your extensions! It’s wonderful that you find them thick, soft, and long-lasting with the right care.
Thank you for your lovely feedback and continued support!
Love,
The Cliphair Team ✂️💜
Great quality hair perfect…
Great quality hair perfect colour,delivered quickly,arrived in great condition in lovley boxes only trouble I had was trying to get my rewards
May 30, 2026
Reply from Cliphair
Hi Debra
We’re so pleased to hear you’re happy with your order! It’s wonderful that the colour, quality, packaging, and delivery all met your expectations.
We’re also sorry you had a bit of trouble with the rewards — if you ever need help with that, our team will be happy to assist. Thank you for your lovely feedback!
Love,
The Cliphair Team ✂️💜
Quality products
Quality hair. Colour selection made easy. Speedy delivery. Would definitely recommend.
May 27, 2026
Reply from Cliphair
Hi
We’re so pleased to hear you’re happy with your experience! It’s wonderful that you found the colour selection easy and that you’re enjoying the quality and speedy delivery. Thank you for your recommendation — we really appreciate it!
Love,
The Cliphair Team ✂️💜
These clip ins have been the best for…
These clip ins have been the best for sitting flat in my hair. Other well known brands I have bought have been awful for sitting flat. Hair quality is very good! A very good price for the 12" classic clip ins I bought.
May 27, 2026
Reply from Cliphair
Hi Faye
We’re so pleased to hear you’re happy with your clip-ins! It’s wonderful that they sit flat so comfortably and that you’re finding the quality and price such a great combination. Thank you for sharing your experience and your lovely feedback!
Love,
The Cliphair Team ✂️💜
Quality is great but hurts my head
Quality is great, I’ve bought already from you guys but this last one hurts my head, feels so heavy and it’s a 12^ clip hair extensions.
May 29, 2026
Reply from Cliphair
Hi Vanessa
Thank you for your review.
We’re delighted to hear that you have purchased from us before and that you continue to be pleased with the quality of the hair.
We’re sorry to hear, however, that your most recent set feels uncomfortable and heavier than expected. Hair extensions can feel different depending on the weight selected, hair type, placement, and how they are fitted. For some customers, a fuller set can take a little time to adjust to, particularly if they are used to wearing lighter extensions.
As this appears to be related to comfort rather than a product fault, we would recommend contacting our customer service team if you would like advice on fitting, placement, or alternative options that may be more suitable for your hair type and styling needs. Our team will be happy to help.
Kind regards,
The Cliphair Team
Fantastic
Fantastic, as always with clip hair and molly as my customer service representative 5star review left
June 1, 2026
Unprompted review
Reply from Cliphair
Hi Claire
We’re so pleased to hear you had another fantastic experience with Cliphair! It’s wonderful that Molly was able to support you and that everything met your expectations.
We really appreciate your 5-star review and continued loyalty thank you for your kind words!
Love,
The Cliphair Team ✂️💜
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