Update: my order was lost in shipping and after reaching out I had a prompt response and replacement has been shipped! Cant wait to try it out!
Value for money: 4
Reply from Cliphair US
Hi Rosemary
We’re very sorry to hear about the delay and the confusion regarding your order updates. We completely understand how frustrating it must be to receive multiple notifications without any tracking information.
We can confirm that your message has been received, and our team is now investigating this matter as a priority to identify what has caused the delay. We’ll be back in touch with you shortly with a full update.
Thank you for your patience and for bringing this to our attention.
Kind regards,
The Cliphair Team