Clockwork Contracting Reviews 65

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

First agency that has paid me on time and i have been through more than 20. Always having to chase up your money or waiting an extra month to get paid because of ‘issues’ doesn’t happen with this agen... See more

Rated 5 out of 5 stars

I’ve used payroll companies for nearly 14 years now. And for assistance, communication, and putting the contractor first above all. I honestly say clock work and it’s staff are the best I’ve ever used... See more

Rated 5 out of 5 stars

the company are very helpful they've kept me working none stop since I started in the summer last year.jack is a great help if I have any problems he helps me get through it.definitelythe best agency... See more

Rated 4 out of 5 stars

Firstly margin fee lower compare to other companies I’ve used before Early in the week payslip so if there will be any mistakes there is time to put things right and also very easy and quick registrat... See more

Company details

  1. Payroll Service

Written by the company

Born out of necessity, it was a recruitment agency that brought about the creation of our umbrella company. Given our first-hand experience of the frustrations associated with using umbrellas, it is the aim of our company to reshape the image of umbrella companies and provide clear and compliant services to end clients, agencies, and contractors.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great company

Great company, always paying on time.never a problem.
Always someone to talk to and respond to any queries on a professional manner.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

I’ve used payroll companies for nearly…

I’ve used payroll companies for nearly 14 years now. And for assistance, communication, and putting the contractor first above all. I honestly say clock work and it’s staff are the best I’ve ever used. I’ll use them where ever possible now going forward

October 2, 2023
Unprompted review
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Rated 4 out of 5 stars

New employee So far so good

Firstly margin fee lower compare to other companies I’ve used before Early in the week payslip so if there will be any mistakes there is time to put things right and also very easy and quick registration online

July 27, 2023
Unprompted review
Rated 3 out of 5 stars

Got my text on time for payment for…

Got my text on time for payment for Friday

July 27, 2023
Unprompted review
Clockwork Contracting logo

Reply from Clockwork Contracting

Thanks for leaving us a review. We are glad that our communications are working for you. Please could you advise why this only warrants a 3-star review? Is there anything we could have done better?

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Rated 3 out of 5 stars

i was paid for less hours than I worked

i was paid for less hours than I worked, the payment was quick and the service provided professional.

Understanding the seperation between payment provider and payroll solution as apposed to Employment Agency is confusing as the legal contract states Clockwork Contracting are both the payroll/payment provider and the employer thus making the agency nothing more than an administrational provider although legally they have no agreement with the main client or the employee

July 21, 2023
Unprompted review
Clockwork Contracting logo

Reply from Clockwork Contracting

Hi James, Thanks for the feedback. We are only obliged to pay you based on what we receive on the timesheet. However, we have spoken with your agency, who will look into this for you. We will of course support any other way we can, I hope the rest of the service you received met your expectation.

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