Close Reviews 

"AI Search" kills it all

Its the most stupid search engine I EVER encountered in my life. You literally search a domain name and it just shows it on fourth position sometimes because others have something similar from the domainname in their title...
Whoever programmed this should get fired, just do a normal search engine - no degenerate AI needed

This has been this way for month and no one gives a damn about it

Also if you work too fast (Change the workplace and try to search very fast after that) Close will literally replaces what you put in the AI search bar with what was there before which ALWAYS results in the wrong search

Such an incompetent tool

I really like Close. Has made my life as a Sales Exec much easier.

Once it was the best CRM i knew. Since they forced to use me the new lead-page my producitivity dropped.

- Crucial functions are missing
- Bugs appearing every 2 minutes (obviously not tested enough by a feature-tester)
- High latency / increased loading time
- No overview in dropdowns
- Circumstancial to use in general

And the best of all is that the support is responding with templates instead of taking the problems seriously.

Congrats Close. You just messed up your own CRM.

It's impossible to cancel a trial within the first 14 days without connecting with support. Very shady dark UX.

Close is the straightforward solution for managing sales. If you use don't need the full suite of Hubspot it's an absolute no-brainer to go with Close. We built our setup with Intercom and Close and it works perfectly by using the Zapier integration to connect the dots.

User-friendly interface and Excellent customer support

Close CRM is a gamechanger in the industry at the moment. We have been using Close for about a year now and they have been absolutely amazing. I love the UI and how smooth it is to transition from one screen to another. Definitely increases the productivity of all of our employees. Highly recommended for all sales teams.

Close is an amazing CRM and company.

We've used Hubspot, SalesForce, and a few other CRMs in the past. Our users found them complicated and over featured. Software should be easy to use and obvious, without hours of training. That's what Close is.

The features we needed like SMS, Calling, and call recording are built in, so you don't need to figure out how to setup and support that.

And speaking of support, their support team is incredible. I get resolution on issues within minutes or hours. Our customer success person, Lauren, is always getting us into their alpha and beta's so we can try new features. And their product team is super engaged in gathering feedback from our team.

All around, a solid CRM with an incredible team behind it.

Best sales automation app I've ever used. I used to do some cold calling - I do hate it but it was a part of my job for some time. First I was reaching out in an old-school way, then I tried Outreach for email automation still calling with normal phone. Didn't like it much. And then I moved to Close.io. Their Mac app with automated dialing is really cool - you reach much more clients with much less effort. This made cold calling process even a bit pleasant and I had a clear outreach plan for my day. There were some problems with connection sometimes, but that's ok - I know this happens. Great job, guys!