Closette Reviews 32

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the good selection of modern and classy styles, finding the shopping process straightforward with clear product descriptions and a clean website. People often praise the quality of the clothes, noting their softness even after washing, and are satisfied with the fit of items like skirts, trousers, and dresses. Reviewers also mention good shipping and that the products often match the online photos. However, some people were dissatisfied with the product quality, stating that items received were nothing like the photos or descriptions. These customers reported receiving low-quality, poorly fitting clothing. There were also complaints about the material being thin and the overall quality being unsatisfactory, with some experiencing issues with packaging and customer service when attempting returns.

What people talk about most

Product

Consumers have mixed feelings about the product. Many reviewers express disappointment, stating that items... See more

Quality

People report ambiguous experiences with quality. Many customers express disappointment, noting that items... See more

Based on these reviews

Rated 3 out of 5 stars

Closette has a good selection of modern yet classy styles that work for both work and casual outings, though some pieces feel similar to what other stores offer. Customer service was helpful with a si... See more

Rated 3 out of 5 stars

Shopping was straightforward, with clear product descriptions and a clean-looking website. The order arrived in good condition and matched the photos, but nothing stood out as exceptional.



Contact info

3.2

Average

TrustScore 3 out of 5

32 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not even worth one star cheap crap!

Not even worth one star, item nothing like advertised even the description of the item was completely different. cheap Chinese crap in a zip bag asked for refund was offered 10% and told this is what most customers accept, I refused then offered 20% then 40% as I would have to return item internationally (back to China) and it would cost a lot even though the packaging had a return address on it that is based in the Uk then had the nerve to say I could keep this cheap crap that went straight in the bin absolute scam fake company AVOID AVOID!!!!

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY…

If could give lower I would DO NOT BUY FROM THIS COMPANY. bought 2 jumpers as looked fantastic on website. Jumpers arrived nothing like picture or description. Company refusing to refund despite sending photos. Company not a uk company but based in china. Company offered partial refund and no response.

Jumper advertised as knitted with ribbing and no mention of undershirt arrived no ribbing , not knitted and cheap shirt underneath

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap, crappy clothing from China

Cheap, thin clothing clearly NOT from the UK. Website has false information. Clothing is shipped from China despite saying they only ship to the UK and only use DHL. They shipped with Yun Express and the cardigan turned up looking really thin and cheap. Clearly not worth the £40.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

WARNING WARNING! Fake Web Site

WARNING WARNING!! Ignore the fake 5 star reviews , they are as fake as this company .

They operate from china sending cheap versions nothing like what you ordered and have NO return policy . Just try ringing the mobile number - red flag right there ! And you have got more chance of speaking to Queen Elizabeth ! You have been warned.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

FAKE FAKE FAKE - AVOID

FAKE FAKE FAKE - This company also trades as Harrington Oxford. They are a SCAM and will take your money in return for cheap chinese tat. DO NOT PURCHASE AT ALL COSTS - You have been warned

March 2, 2026
Unprompted review
Rated 3 out of 5 stars

Shopping was straightforward

Shopping was straightforward, with clear product descriptions and a clean-looking website. The order arrived in good condition and matched the photos, but nothing stood out as exceptional.

October 30, 2025
Unprompted review
Rated 4 out of 5 stars

I ordered two tops and a skirt

I ordered two tops and a skirt, and I’m really happy with the quality. The stitching and details are well done. It’s hard to find online shops that actually match their product photos, but Closette does.

December 29, 2025
Unprompted review
Rated 3 out of 5 stars

Closette has a good selection of modern…

Closette has a good selection of modern yet classy styles that work for both work and casual outings, though some pieces feel similar to what other stores offer. Customer service was helpful with a sizing question, which made the experience better overall.

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

WARNING!!!! Fake Don’t Buy

Fake! China! Not UK! SHEIN like item. Plastic zip package. No label. Number on website not recognised. No reply to emails regarding returns. No receipt or returns notice in package. Quality of clothes disgusting.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Good clothes for a good price

Good clothes for a good price, I have to admit I was a bit skeptical at first, but once I received the clothes, they exceeded my wildest dreams.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Not match to website

I brought a jumper of this website. When it turned up it looked nothing like the photos. I sent them the photos and they refused my refund. I eventually argued a partial refund but the jumper was still nothing like the photos. Def AI generated.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Bought some sweaters

Bought some sweaters, quality was very good. Clothes felt soft even after washing them. I’m happy and definitely going to order again

January 9, 2026
Unprompted review

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