Quick and reliable call out for engineer. Had a leak and only serviced a few weeks ago. They came out within 48 hour and engineer sorted it in 30 mins. Yesterday had another leak different to first,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service in every way! Gary & Mark delivered a first rate installation in around an hour, they cleaned the job site before installation and left it clean and tidy after they were done.... See more
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Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolut... See more
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I have a bidet, wash and dry toilet. Which I’ve had for a good while now. Because of further deterioration of my mobility, a powered toilet seat riser, has recently been installed. This has been br... See more
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Company details
Written by the company
At Closomat, we strive to make life easier for people, regardless of the challenges they face in their intimate toileting needs. We are trusted by families and carers, by installers, by distributors and by medical and clinical professionals who choose us to help make a difference to the lives of the people who use our toilets, both in the home and away from it. Our products are flexible and customisable, and are designed to meet the needs of the individual both now and in the future.
Closomat helps people live their best lives
Written by the company
- Closomat enables people to deal with their intimate toileting needs with as much style, independence, dignity and control as possible.
- We believe that everyone deserves independence and dignity in the bathroom, which is why we are absolutely committed to continuous improvement in developing the most effective products. And why we are here to promote the many benefits of wash & dry toilets to a wider audience.
Contact info
Suite B, 4th Floor, Jackson House, Sibson Road, Sale, M33 7RR, Manchester, United Kingdom
- 0800 374 076
- info@closomat.co.uk
- closomat.co.uk
4.6
Excellent
877 reviews
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The fitting went well the guy was very…
The fitting went well the guy was very informative gave us a demonstration of use it was for my husband blind deaf and disabled he used it as instructed but the wash spray was ni where near where Ray wanted it and the warm air dryer was not warm and hasnt changed we have moved the was he sits on the toilet but the only thing is that he got a bad nappy type of rash which took about a week to clear but on a good note he has the cleanest balls in shaw we dont use the wash and dry thing now sorry
April 6, 2026
Reply from Closomat
Thank you for taking the time to leave this review.
It's great to hear that the toilet was installed well.
We are sorry to hear that the wash/dry functions are not meeting your needs. It would be good to understand more about the specific issues - we will be in touch.
Very good did a good job
April 21, 2026
Reply from Closomat
Thank you so much for taking the time to share your experience. We are really pleased to hear it.
Reply from Closomat
Thank you for sharing your experience. It is much appreciated.
We have had our closomat for about 8…
We have had our closomat for about 8 years. Its been a blessing as both my daughter and myself have disabilities. The after care is also great. They service it annually and if any problems occur (which hasn't happened) the team are very helpful
May 7, 2026
Reply from Closomat
We’re very pleased to hear that your Closomat has been such a benefit to both you and your daughter. Providing reliable products alongside ongoing support is very important to us, and we greatly appreciate your kind comments and continued trust in Closomat.
Reply from Closomat
Thank you so much. We are really pleased to hear this and appreciate you taking the time to leave a review.
Closomat are a brilliant company if…
Closomat are a brilliant company if I’ve had any issues they are prompt and fix my problem efficiently and quickly
April 10, 2026
Reply from Closomat
We are so pleased to hear that you have been happy with our service. Thank you for taking the time to share your experience with us.
Excellent initial home visit with…
Excellent initial home visit with understanding of personal needs. Customer service was great when an issue regarding invoicing was not addressed fully. The attention to personal care is exemplary and the toilet works like a treat! The follow up visit to ensure all the settings were comfortable was an added bonus. Thank you for your expertise, one very happy customer.
March 25, 2026
Reply from Closomat
Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience from the initial visit through to the follow-up support. Understanding each customer’s individual needs and providing a high standard of personal care is extremely important to us, so it’s especially rewarding to know this made a difference for you.
Great service
They come and service my toilet every year without fail
Great service.
November 14, 2025
Reply from Closomat
Thank you so much for taking time out to leave a review. We are so pleased to hear your service was great.
Reply from Closomat
We’re very sorry to read your review and to hear about your experience.
We would never intentionally mislead anyone into agreeing to a service, and we’re concerned to hear that this may have been your understanding. We also take reports of unresolved faults, such as a leak, extremely seriously.
As this involves both a service agreement and a repair issue, we will look into your situation in detail, and report back ASAP, via email
We’re here to help and would like to put this right for you.
Reply from Closomat
Thank you so much for taking the time to share your experience. We really appreciate it.
Everything was perfect from start to…
Everything was perfect from start to finish, the installation, the operative and the aftercare.
Cannot fault this company
December 18, 2025
Reply from Closomat
Thank you for your really kind words. We are so happy to hear that you are so pleased and really appreciate you sharing your experience.
Just a great service from close at very…
Just a great service from close at very experienced team they know everything about the item they are going to be working can’t fault there workman ship excellent service from closomat is a wonderful company to deal with
January 30, 2026
Reply from Closomat
Providing knowledgeable, professional service and high standards of workmanship is extremely important to us, so it’s fantastic to know this was reflected throughout your experience. Your kind comments mean a great deal to the whole team, and we truly appreciate you taking the time to share them.
Appointments always kept on time
Appointments always kept on time. Engineers always friendly and helpful. Plus the Closomat works perfectly.
February 23, 2026
Reply from Closomat
Thank you for your five star review, we really appreciate your feedback. We are delighted to hear that you've been so happy with the service you've received and that everything is working as it should.
Thoroughly excellent in all aspects
Thoroughly excellent in all aspects. Miles ahead of any competition.
May 5, 2026
Reply from Closomat
Thank you so much for your kind words. We really appreciate you taking the time to share this with us. We always strive for excellence and are glad your experience echoes this.
The closomat is working well
The closomat is working well, but I am not using it now for the full disabled facility it affords (washibg & drying) since losing my wife. It is there in case I do become disabled.
The company has serviced it very well.
May 5, 2026
Reply from Closomat
Thank you so much for taking the time to leave a review. We are very sorry to hear of your loss. We hope having the toilet offers some reassurance should you ever need the wash and dry functions. We are always here if you need us, so please don't hesitate to reach out.
Service engineer very knowledgeable…
Service engineer very knowledgeable about product sociable and friendly highly recommend +++
May 5, 2026
Unprompted review
Reply from Closomat
Thank you so much for taking the time to leave us a review. We are really pleased to hear you had such a positive experience. We will be sure to pass on your feedback to the team.
Reply from Closomat
Thanks so much for taking the time to share your experience. It is much appreciated.
A very reliable product
A very robust system of washing with warm water then drying with warm air. Very reliable and good annual service engineer.
May 5, 2026
Reply from Closomat
Thank you so much for your kind words. We take great pride in the quality of our products and in the service we provide, so we are very pleased to hear that your experience reflects that.
Day-To-Day Life Is Much Easier Now!
Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolutely ideal for me. The installation process was both quick and efficient. My day-to-day life is much easier now! Thank you Closemat and the Charities who funded the system fir me. Dr Rob Mannion, Bournemouth.
May 5, 2026
Reply from Closomat
We are very pleased to hear that your Closomat Wash and Dry Toilet is making daily life easier for you and that your experience of installation was so positive. Thank you so much for taking the time to share this with us.
The engineers who service my toilet are…
The engineers who service my toilet are always professional, and respectful of my property and myself . If I have any queries they will try to answer or sort it out .
February 5, 2026
Reply from Closomat
Thank you for your kind feedback. Providing a reliable and professional service is very important to us, and we truly appreciate you taking the time to share your experience.
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