Clothing Shop Online Reviews 

2,394
TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

I've ordered from them for years! I've only had one issue where some shirts came with stains on them. They immediately reshipped the entire order, not just the affected items.

Rated 1 out of 5 stars

I had ordered 2 army pants for my son, they sent me 4 damaged, burnt shirts and when I raised a complaint by mailing them, they didn't bother to respond till date. They don't have any calling number,... See more

Rated 1 out of 5 stars

Ordered several Comfort Colors long sleeve large t-shirts, similar to one I'd bought 3 years ago on Amazon. The sleeves were over 2" shorter, and didn't come close to meeting manufacturer spec. Clot... See more

Rated 1 out of 5 stars

Another Scam Site Using GRUNTSTYLE as their hook THIS IS NOT GRUNT STYLE they take your order wait 3 weeks then log their system as delivery made without ever delivering TOTAL SCAM Stay away

Company details

  1. Men's Clothing Store
  2. Activewear Store
  3. Children's Clothing Store
  4. Clothing Store
  5. Headwear Store
  6. Streetwear Store
  7. Women's Clothing Store

Written by the company

At ClothingShopOnline.com we’re not interested in what you wear once in awhile. We’re invested in what you wear everyday. We believe there’s a place in everyone’s closet for cutting-edge fashion and formal wear, but the most important wardrobe pieces are the ones you wear each and every day. Launched in 2012, ClothingShopOnline.com is the one stop shop for the kind of clothes you love to wear: fitted t-shirts, comfy sweats, breathable workout attire, cozy outwear, and so much more at the lowest wholesale prices. No minimum order necessary! ClothingShopOnline.com makes it easy for users to find clothing of all kinds, for all kinds. Our goal is to satisfy the apparel needs of online shoppers with a wide selection, a user-friendly interface, and the most affordable prices on the web. T-Shirts: • Short Sleeve • Long Sleeve • Tank Tops • Outerwear • Jackets • Pullovers and Parkas • Athletics: Hoodies • Shorts and Sweats • Wovens: Dress Shirts • Bowling Shirts and Denim Shirts • Headwear: Caps and more.


Contact info

2.2

Poor

TrustScore 2 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(2,394)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

This company is unbelievably Horrible…

This company is unbelievably Horrible in doing what they say. Product was NEVER DELIVERED. (They claim it was but with no confirmation of delivery) After several emails back and forth they offered a refund but it was NEVER RECEIVED! Felt like an internet scam experience.

February 10, 2021
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi,

Good morning!

Thank you for bringing this to our attention. I will forward your concern to our billing department right away for us to verify and make any corrections to the credit that was processed but not received as you confirmed.

Once I receive a response, an update will be provided to the email address on file.

I apologize for any inconvenience and appreciate the opportunity to correct the situation.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 5 out of 5 stars

Happy customer!

Great selection, reasonable prices and fast shipping. This is the best website I have found for stylish, comfortable and affordable basics plus the shipping is really fast. Each time I have placed an order the package went out the same day and I have received my purchases within a week, even with the country's shipping delays. I would not hesitate to order from this company again.

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Clothing Shop Online

The overall experience with ordering throughout this period of Covaid lockdown has been excellent. The products purchased have exceeded my expectations, and this site will be at the top of my list for future orders.

January 29, 2021
Unprompted review
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Rated 5 out of 5 stars

Great hats

I'm just getting started making custom hats and I was looking for a good source for inexpensive hats to work with. I was pleasantly surprised by the quality. I plan on continuing to order from Clothing Shop Online for all my hat needs.

January 22, 2021
Unprompted review
Rated 1 out of 5 stars

Scam - low quality clothing + no customer service + no refund

Purchased several t-shirts from them early on in the year. I received them (size small) but the shirts were way too long for my torso, with the shirts being about 3 inches longer than other shirts of size small. I sent them back and emailed the team for a refund. One of the representatives, Jose, said he had received them and that he would check for the status of my refund, but over a month and a half have passed and I have not received a refund. The Clothing Shop Online team has also not responded to the multiple emails I had sent afterwards. Don't buy from them unless you want to run the risk of the shirts not fitting and then not getting your money back.

January 15, 2021
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Alex,

Thank you for taking the time to rate our site.

I am very sorry for the inconvenience caused. Your feedback will be provided to management to further improve the customer experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Can you please provide us with the order number or email to further assist you with this situation?

Thank you again for the feedback.

Sincerely,
Pablo Cruz
Clothing Shop Online

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Rated 5 out of 5 stars

Good

Awesome company!! Very helpful and good people to talk to.

January 5, 2021
Rated 1 out of 5 stars

Unreliable shipping, non-existent customer service

I ordered a shirt that I urgently needed and relied on their promise of same-day shipping before their cutoff time. They didn't ship it, they just gave me a tracking number. The package did not actually begin to ship until several days later. To date, it has been over a week and it still hasn't arrived. To make things worse, I emailed their customer service a week ago and have not gotten a reply. Their phone line does not work at the moment so I have no other way of reaching them. It's a good thing I didn't place a full order with them... I normally spend $1000s every month as I use these shirts for my business. Now I know to keep searching for a more reliable place.

December 29, 2020
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi,

Thank you for taking the time to rate our site.

We appreciate you taking the time to let us know how we can improve to raise our score. Your
feedback will be provided to management to further improve the customer experience. The package was shipped as advertised, however, the carrier did not update the tracking information right away. Due to current COVID-19 circumstances, we have noticed an increase in fulfillment time on behalf of our carriers.

Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback.
Pablo Cruz
Clothing Shop Online

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Rated 5 out of 5 stars

It was a good experience dealing with…

It was a good experience dealing with Clothing Online. Communication was alittle slow, but it is holiday season and alot of people ordering online. I needed to return, which was no problem. It took alittle while for my refund, but I received it no problem.
Yes, I would shop again.

December 22, 2020
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Rated 1 out of 5 stars

Unreliable, false "Returns" policy - took my money and will not respond

I have made plenty of orders here, but something has changed within the last month. Do NOT purchase from here if you need someone reliable.

I had 2 packages get "returned to sender" due to an address being wrong (although it wasn't wrong, USPS just did not deliver it). Fine, it happens. However I've been waiting for my return to "process" for a month. No one is answering my emails.

Because of that experience, I am trying to return another order I made shortly after. Before their chat function was taken away, I chatted with someone and they told me I had 30 days within delivery date to return. On their returns page, it says the same thing. I orderd on 11/19, so I should have a few days until I can't return anymore right? Wrong - their returns page won't let me return this order because it's not within 14 days of delivery date. Their returns portal and the language they are communicating is wrong. They will not give me my money back. No one will answer my emails, and no one will answer or return my calls.

December 16, 2020
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Kassandra,

Thank you for taking the time to rate our site.

Your feedback will be provided to management to further improve the customer experience. We sincerely apologize for the delay in the response. Due to the Covid-19 situation, we are experiencing a high volume of tickets/emails which is causing the delay. I will review your concern with this situation and will provide you with an update via email within 24 hours.

Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback.

Sincerely,
Pablo Cruz
Clothing Shop Online

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