Pandora CloudCover Reviews 

559
TrustScore 4.5 out of 5

4.6

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Rated 2 out of 5 stars

Initial call, I was able to talk with a tech, but he couldn't resolve the issue. I did some troubleshooting on my own, then tried to call again. No answer other than voicemail twice.

Rated 5 out of 5 stars

This is a great quality service, that is truly affordable and easy to use. A lot of other commercial music services add all kinds of extra services you dont need to beef up pricing while cloud cover d... See more

Rated 5 out of 5 stars

Honestly, a great option that's MUCH less expensive than Spotify's business option and still gets the job done plenty well, both with pre-made stations and Pandora stations that I make--especially if... See more

Rated 5 out of 5 stars

After considering Stingray Music, and their flawed sales process of playing telephone tag, we came across Cloud Cover. I was hesitant to use Cloud Cover as Pandora is not an established brand in Canad... See more

Company details

  1. #9 of 25 best companies in Music Store
  2. #1 of 4 best companies in Audio Visual Equipment Supplier
  3. #1 of 1 best companies in Radio Broadcaster

About Pandora CloudCover

Written by the company

Music That Matches Your Business Goals

Music Plan

Licensed, clean, ad free music for your business

Manage Plan

Monitor and control of all your business locations

Messaging Plan

Drive branding and sales with your overhead announcements


From 1 to 10,000 locations at an affordable price


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

559 reviews

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4.6

All reviews

(559)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Makes it easy!

This service made it easy for us to select the types of music that we wanted to play in our retail environment... All clean lyrics, all legal. Music selection is great!

January 5, 2023
Rated 2 out of 5 stars

Zero ability to customize

Zero ability to customize. The ad hoc feature is lame. This is a recast of the 8 tracks restaurants used in the '70's nothing more.

December 7, 2022
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Reply from Pandora CloudCover

We appreciate your feedback and are sorry to hear that you've observed limited customization features in Tune so far. We'll have our Music Team reach out shortly with recommendations to ensure that you're able to take advantage of all of the customization features we have available (i.e. mix stations, dayparts, song removal, etc). If you have any other music-related requests (even song suggestions), don't hesitate to email us at music@cloudcovermusic.com.

Rated 5 out of 5 stars

awesome

The best music selection for our restaurant and easy to onboard and easy to use! Highly recommend this service. Love it!

December 2, 2022
Rated 3 out of 5 stars

I feel price is high

I feel price is high. My experience otherwise has been good. Though there are sometimes issues when switching from sonos to a browser, and vice versa, need to re-authorise sonos, which is an unneeded step I feel. Also I’m not aware how frequently new music gets updated (weekly, monthly, so on) so clarity on that would be appreciated.

November 22, 2022
Rated 4 out of 5 stars

More selection please

Nice selection of playlists. As a middle eastern restaurant, I just wish there was also a selection of mediterranean/middle eastern/North African music to suit our ambiance.

November 20, 2022
Rated 5 out of 5 stars

I have tried a few different options…

I have tried a few different options that left me rather frustrated and feeling like I had to watch playlist and skip songs that were inappropriate for our store. I'm glad I found CloudCoverMusic.com! Takes the stress out of finding the right music. Makes it seem more professional and vibrant in our store.

October 30, 2022

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