Cloudpacket Solutions Reviews 

11
•
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Web Hosting Company

Written by the company

NOT IN USE DUE TO SPAM FAKE REVIEWS


Contact info

2.6

Poor

TrustScore 2.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(11)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rude and unprofessional; barely functional product

Hello, I purchased a subscription for Cloudpacket Solutions for a VPS. Upon purchasing however, I noticed the product was extremely subpar and did not work as intended. When I asked for a refund, the owner was extremely rude to me using slurs such as "c*nt" in Discord messaging.

DO NOT BUY

June 15, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

The performance of the VPS does not…

The performance of the VPS does not…
The performance of the VPS does not match the marketed one! I absolutely disrecommend that VPS provider from my experience with them. Having purchased 12 GB RAM and multiple processor "cores", I wasn't even able to watch a HQ Youtube video! Everything lags, suggesting the actual performance of the machine doesn't match the marketed one at all. There are dozens of further VPS providers, just avoid that one from my experience.

April 25, 2024
Unprompted review
Cloudpacket Solutions logo

Reply from Cloudpacket Solutions

Hello,

We don't carry a 12gb vps plan.

Rated 1 out of 5 stars

owner was rude

owner was rude,
VPS crashed every 10 minutes. and was easily ddossable, I do not recommend this

April 18, 2024
Unprompted review
Cloudpacket Solutions logo

Reply from Cloudpacket Solutions

Hello Mateo,

Can you tell us more about your experience? We strive to provide customer satisfaction and are not aware of any current incidents.

Rated 1 out of 5 stars

Horrendous DDOS protection

Horrendous DDOS protection. My Minecraft minor server was attacked and taken offline multiple times. Wouldnt use again as the owner threatened more money from me or would leak my credit card information I paid for the service with.

April 23, 2024
Unprompted review
Cloudpacket Solutions logo

Reply from Cloudpacket Solutions

Hello Tom,

If you are having issues with DDoS Protection please refer to a ticket. If you had not previously asked for Minecraft filters to be applied to your service, the DDoS Protection will not work. I'm 100% sure the other part of this review is false.

Advertisement
Rated 1 out of 5 stars

Terrible VPS Service - Avoid at All Costs



I had an incredibly disappointing experience with Cloudpacket. From the outset, the performance was abysmal. Despite promises of high uptime and blazing fast speeds, my website was frequently inaccessible, causing a significant loss in potential revenue.

Customer support was practically non-existent. Whenever I tried to reach out for assistance with the constant downtime issues, I was met with generic responses or, worse, complete silence. It's evident that they lack the expertise and dedication to provide adequate support to their customers.

To add insult to injury, the billing system was a nightmare. They conveniently "forgot" to mention hidden fees and continuously charged me for services I didn't use or request cancellation for. It's clear that their primary concern is squeezing as much money out of their customers as possible, rather than delivering a reliable and transparent service.

In summary, steer clear of Cloudpacket unless you enjoy frustration, wasted time, and throwing your money down the drain. There are plenty of other reputable VPS providers out there who actually value their customers and deliver on their promises. Save yourself the headache and find an alternatie

March 16, 2024
Unprompted review
Cloudpacket Solutions logo

Reply from Cloudpacket Solutions

Hello Lea,

Customer support is one of our top priorities and we make sure tickets are responded to within 24h. If you are having issues with your site, we are here to help. Please make a ticket regarding your service and we can assist you further.

Rated 1 out of 5 stars

The performance of the VPS does not…

The performance of the VPS does not match the marketed one! I absolutely disrecommend that VPS provider from my experience with them. Having purchased 12 GB RAM and multiple processor "cores", I wasn't even able to watch a HQ Youtube video! Everything lags, suggesting the actual performance of the machine doesn't match the marketed one at all. There are dozens of further VPS providers, just avoid that one from my experience.

April 16, 2024
Unprompted review
Cloudpacket Solutions logo

Reply from Cloudpacket Solutions

Hello Cristale,

We don't even have a 12GB VPS Service.

Rated 5 out of 5 stars

Impressive Custom Dedicated Server by James

I recently had the pleasure of working with James to build a custom dedicated server, and the results have been nothing short of exceptional. As an avid Minecraft enthusiast, I required a robust setup to host an SMP (Survival Multiplayer) server for a few friends. James not only met but exceeded my expectations by providing an absurd amount of hardware at an incredibly affordable rate of $140 per month.

The hardware James integrated into the server has significantly enhanced the performance of my SMP, creating a seamless and enjoyable gaming experience for all participants. The server runs smoothly, even under heavy loads, showcasing the reliability and efficiency of James's custom-built solution.

One standout aspect of my experience was the cost-effectiveness of the service. For the impressive hardware and performance I received, the monthly rate of $140 is truly a steal. James's commitment to offering competitive pricing without compromising quality makes his services not only accessible but also a top choice for anyone seeking a custom dedicated server solution.

Communication with James throughout the process was excellent. He demonstrated a deep understanding of server configurations and was able to tailor the setup to meet my specific needs. Any questions or concerns I had were addressed promptly, and James's willingness to go the extra mile to ensure customer satisfaction was evident throughout the entire collaboration.

In conclusion, James has proven himself as a reliable and skilled provider of custom dedicated servers. The exceptional hardware, affordability, and top-notch customer service make him a standout choice for anyone in need of a powerful server solution. I highly recommend James for his expertise, professionalism, and commitment to delivering outstanding results.

I also use the server to mess up Arkoselabs

December 28, 2023
Unprompted review
Cloudpacket Solutions logo

Reply from Cloudpacket Solutions

Hello,

Thank you for your review! I am glad to hear we could provide you with a service you're impressed with!

Advertisement
Rated 5 out of 5 stars

Great Experience

good support

November 6, 2023
Unprompted review
Cloudpacket Solutions logo

Reply from Cloudpacket Solutions

Thank you for your review! I'm glad we could suit your needs :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look