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CANINEPAWS Reviews 2

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TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 4 out of 5 stars

Great customer service

Originally thought this was a scam. Apparently there was a website and email address issue. The owner has contacted me and I have received a refund. I very much appreciate the prompt and professional response. 4 stars as I never got to try the product.

May 8, 2026
Unprompted review
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Reply from CANINEPAWS

Hey Jason, we are a legit business. Our hosting on GoDaddy was taken down Thursday. We are back live on CloudPaws.com, and Support@cloudPaws.com. Can you please let me know your order number, as I have no order in our system under your name, and would be happy to jump on the phone with you :)

Rated 2 out of 5 stars

⚠️ SCAM WARNING

⚠️ SCAM WARNING — Cloudpaws

If you're thinking about buying from Cloudpaws, DO NOT. I ordered an item and paid, but:

• The website is now completely down
• Their contact email doesn't exist / bounces back
• There is no way to reach them whatsoever

This has all the hallmarks of a scam store — they take your money, then disappear. I lost mine and I don't want you to lose yours.

I ordered 15 days ago. Your phone is always busy. And no news on the delivery. I will adjust the review when I receive what I paid for. Thanks

April 30, 2026
Unprompted review
CANINEPAWS logo

Reply from CANINEPAWS

Hey, I am Kessin the owner of CloudPaws. We are not a scam, unfortunately our hosting on GoDaddy was interrupted yesterday, which made our website and email go down. We are back online with CloudPaws.com and our email is now Support@cloudpaws.com. If you check the bottom of our website, my phone number is there. I would be happy to answer yours or any customers/ future customers queries. We are extremely sorry for the inconvenience the last 24 hours has caused current, past and future customers. We are a new business, and this has been as frustrating for us as I can imagine it was for you. Rest assured your order will be shipped to you.

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