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Cloudpillo Reviews 32,700

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I’ve been using the Cloudpillo Plus for a while now, and the comfort level genuinely surprised me. The pillow feels soft at first, but it still gives enough support to keep my neck aligned properl... See more

Rated 1 out of 5 stars

Trying to return a pillow and pillow cases. They ask for photos beforehand. Even though I had to check the box "still in original packaging". I think this is in order to delay you as a customer, so y... See more

Company replied

Rated 5 out of 5 stars

Pillow arrive quickly and was packaged well. As with all new pillows the first night was strange but after that it was great to sleep on. Due to old neck injury can be difficult to get a supportive pi... See more

Rated 5 out of 5 stars

I have recently purchased the superking partner duvet unfortunately on delivery the wrong item had been sent(easily done in a busy warehouse). After reaching out to customer service via email the is... See more

Company replied

Company details

  1. Bed Shop

About Cloudpillo

Written by the company

You only live once, so make it count. Wake up inspired, give your best, and chase what makes you feel alive. When the day is done, rest your head on a Cloudpillo. We’ll embrace your dreams, recharge your mind, and help you wake up ready to do it all again tomorrow. Live boldly. Rest deeply. Live your dreams with Cloudpillo. Visit our website Contact

Written by the company

Cloudpillo, the highest rated bedding store on Trustpilot!
You get 100 nights to try your Cloudpillo at home. If you find within those 100 days that it’s not the right fit for you, no problem. You can easily return it, hassle free.
2 year warranty
To ensure the quality of our products, you receive at least a 2 year warranty on your purchase. If something happens within this period, no problem. We’ll send you a new one right away.
Fully adjustable
The Cloudpillo Original is completely adjustable to your personal preference. That’s how we guarantee you the best sleep of your life.

Our sleep trial promise

At least 100 nights of trial sleep

Try our products for a minimum of 100 nights and discover if we can improve your sleep.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

33K reviews

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Rated 2 out of 5 stars

Not quite the hotel experience I was…

Not quite the hotel experience I was expecting. Didn’t like the material pillow case and half way through the night I reverted back to my old feather pillow

March 6, 2026
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Reply from Cloudpillo

Hi Simon,

Thank you for sharing your feedback.
I’m sorry to hear the pillow and pillowcase did not feel comfortable for you and that it did not give you the hotel-like experience you expected. Comfort is very personal, so I understand that this can happen.

If you still have the pillow and would like to give it another try, you can adjust the filling to better match your sleeping position and preferred support. If it’s simply not the right fit for you, please contact our support team, so we can look at the options with you.

Best,
Cloudpillo Team

Rated 5 out of 5 stars

Super fast delivery great sidesleeper…

Super fast delivery great sidesleeper pillow

March 3, 2026
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Reply from Cloudpillo

Thank you for your review. We are glad to hear the delivery was fast and that you are enjoying the sidesleeper pillow. We go into this confident that you will sleep well with it.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Confortable

Confortable, ajustable, good materials, soft, no allergies

March 2, 2026
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Reply from Cloudpillo

Thank you for your review. It's great to hear that the Cloudpillo feels comfortable and soft, and that it works well for you without any allergies. We're confident you'll continue to enjoy a good night's rest.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Great product really does work highly…

Great product really does work highly recomended

March 1, 2026
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Reply from Cloudpillo

Thank you for the kind words and for taking the time to leave a review. We are really glad to hear the pillow is working well for you and that you are enjoying it. Sleep well!

Cloudpillo Dreamteam

Rated 5 out of 5 stars

I love love my pillows iv slept like a…

I love love my pillows iv slept like a log since I got them, I would definitely recommend them x

March 12, 2026
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Reply from Cloudpillo

Thank you for sharing your experience. We are really happy to hear you are sleeping so well since getting your Cloudpillo pillows. We hope you continue to enjoy many more restful nights.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

I had my first night on the pillow last…

I had my first night on the pillow last night and wow. It really lived up to the hype. I slept like a baby. Bye bye old pillows

March 19, 2026
Unprompted review
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Reply from Cloudpillo

Thank you for sharing your experience. It is great to hear that you had such a good first night and that the pillow delivered on its promise. We hope you continue to enjoy many restful nights ahead.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Recommend

The quick devilery and opening the pillows just showed quality. 2 day sleeping and I'm sold. Hotel feeling for sure

March 11, 2026
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Reply from Cloudpillo

Thank you for sharing your experience. It's great to hear the delivery was quick and that the pillows are already giving you that hotel feeling after just two nights. We hope you continue to enjoy a good night's rest.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Insanely good

Unbelievable product

March 11, 2026
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Reply from Cloudpillo

Thank you for your wonderful review. We are glad that you are so satisfied with your Cloudpillo purchase. It's great to hear that you are so positive about it.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Cloudpillo recharge

Bought 2 pillows yesterday and so impressed by them that I’m buying another 2 today.

March 18, 2026
Unprompted review
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Reply from Cloudpillo

Thank you for sharing this, we really appreciate it. It is great to hear that you are so happy with your pillows that you decided to order more. We hope you enjoy them just as much.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

I must admit I was a bit sceptical…

I must admit I was a bit sceptical about buying a Cloudpillo, but I am glad I took the plunge and did. For the first time in ages I had a good night's sleep. The pillows is totally adjustable to suit your personal needs and well made.
At the same time I purchased a set of pillow cases, which I had a small issue with, but customer services sorted this out very quickly to my complete satisfaction. I recommend without hesitation, that if you are thinking about getting yourself a new pillow then purchase a Cloudpillo.
I will be purchasing further products from their range.

March 11, 2026
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Reply from Cloudpillo

Thank you for sharing your experience, Valerie. It is lovely to hear that you are finally getting a good night's sleep again and that the Cloudpillo is working so well for you. We look forward to welcoming you back for your next purchase.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Excellent pillows and pillow cases

Excellent pillows and pillow cases, perfect height and adjustable, soft very comfy. Pillow cases fit perfectly. Worth the money

March 2, 2026
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Reply from Cloudpillo

Thank you for the kind words. We are really happy to hear that the pillows and pillow cases are a good fit and that you are sleeping comfortably. We hope you continue to enjoy them.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Love this company!

Love this company!! Products are spectacular quality. Really are the very best pillows on the market … excellent customer service, thank you 🤩

March 3, 2026
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Reply from Cloudpillo

Thank you for your kind words! We are really happy to hear that you are enjoying our pillows and that you had a great experience with our customer service. That means a lot to us.

Cloudpillo Dreamteam

Rated 4 out of 5 stars

As advertised

As advertised. Doesn’t cure my neck problem but a comfortable pillow

February 27, 2026
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Reply from Cloudpillo

Hi Patricia,

Thank you for your review and for sharing your experience with Cloudpillo. We are glad to hear you find it comfortable and that it lives up to what was advertised. We will take your note about the neck problem along as valuable feedback.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Perfect pillow

Great deal so couldn't resist buying a couple more of the recharge pillows! It's taken nearly 60 years to find the perfect pillow!! Thank you

March 2, 2026
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Reply from Cloudpillo

Thank you for your kind words, Lynda. It's wonderful to hear that after all these years you've finally found the pillow that works for you. We hope you continue to enjoy many good nights of rest with your Cloudpillo recharge pillows.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Fast & efficient delivery to the Canary…

Fast & efficient delivery to the Canary Islands - much appreciated

February 25, 2026
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Reply from Cloudpillo

Thank you for sharing your experience. We are glad to hear the delivery to the Canary Islands went smoothly and efficiently. That is exactly what we aim for.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Game Changer! !

I've been suffering from neck and upper back pain for more than 10 years now. The pain gets so bad that I wake up every night and have to walk around a few minutes for it to subside. Got the Cloudpillo Plus less than 2 weeks ago and I cannot believe the difference it has made. My pain is almost completely gone! I am strictly a side sleeper (which is exactly why I went with the Plus model), and it provides the perfect amount of support. I highly recommend this pillow to anyone dealing with stubborn back or neck issues—it has truly been a game changer for my sleep.

March 2, 2026
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Reply from Cloudpillo

Thank you for sharing your experience. It is really good to hear that the Cloudpillo Plus has made such a difference after years of neck and back pain. We hope you continue to enjoy many restful nights.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Overall the experience is better than…

Overall the experience is better than the rest of the available options.

February 27, 2026
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Reply from Cloudpillo

Thank you for sharing your experience and for the kind words. It's great to hear that Cloudpillo stands out for you. We hope you continue to enjoy it for a long time to come.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Love the cooling effect of the side…

Love the cooling effect of the side sleeper pillow so soft and comfortable and easy to adjust firmness/softness

March 1, 2026
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Reply from Cloudpillo

Hi Peter,

Thanks for sharing your experience. It's great to hear that you're enjoying the cooling effect and the comfort of the side sleeper pillow, and that the adjustable firmness is working well for you. We hope you continue to enjoy a good night's rest.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Very comfortable.

February 27, 2026
Cloudpillo logo

Reply from Cloudpillo

Hi Tom,

Thank you for sharing your experience. We are glad to hear the delivery was fast and that you are enjoying the comfort of your Cloudpillo. We hope it continues to give you a great night's rest.

Cloudpillo Dreamteam

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