Acrobits Reviews 

122
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The Acrobits team have really gone above and beyond to guide us through the process to get up and running with their apps. I appreciate the speed of responses and effort put forth to make our experie... See more

Company replied

Rated 5 out of 5 stars

We used the Cloud Softphone generic app, and they make it so easy to get going. It doesn't cost anything to get started and you can have a functional softphone (with limitations) within a few minute... See more

Rated 5 out of 5 stars

Acrobits Cloud Softphone – A Must-Have for Any VoIP Provider We've been using Acrobits Cloud Softphone as the default mobile app for our FibreMax.au customers for over four years — and it c... See more

Company replied

Rated 5 out of 5 stars

We build our own white label Softphone. Cloud Softphone has all the features we needed, price is reasonable and the quality of the product is excellent. Even though there is no traditional Chinese sup... See more

Company details

  1. Telecommunications Service Provider

Information provided by various external sources

Acrobits is a privately owned software development company creating VoIP Clients for mobile platforms, based in Prague, Czech Republic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Great team, great product

Acrobits has been awesome to work with. The team is very accessible and always ready to help, and their support really focuses on solving issues promptly and professionally. The product itself is high‑quality and flexible enough to fit different needs without hassle.
A big thank you to Rafael for the outstanding help.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Top-Tier softphone solution with world-class support

Acrobits has been exceptional for our softphone deployments. The reliability of their technology is outstanding. Equally impressive is their support team: fast, knowledgeable and genuinely committed to solving issues.

They listen, think along with real-world scenarios and deliver clear, actionable guidance. A rare combination of rock-solid technology and top-tier support. Highly recommended!

Thank you Rafael and team!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Acrobits team

The Acrobits team have really gone above and beyond to guide us through the process to get up and running with their apps. I appreciate the speed of responses and effort put forth to make our experience exceptional. Very special thanks to "RT"!
--Mike

October 30, 2025
Unprompted review
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Reply from Acrobits

Appreciate the kind words, glad we could help get things rolling quickly.

Rated 5 out of 5 stars

Excellent experience!

The associates are very responsive and extremely helpful and patient. The cloud softphone portal is really well designed, this made it easy to manage associate access, app versions and deployments, and also creating and managing tickets. 5 stars!

October 20, 2025
Unprompted review
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Reply from Acrobits

Thanks so much! Great to hear the portal’s working well for you

Rated 5 out of 5 stars

10/10 Business to work with

Acrobits has been one of the most solid and pleasant to work with. Of any business I've dealt with these guys not only know their stuff really well, they're quick and on the ball, and they listen. On top of that, their products are rock solid. I auditioned a lot of softphone apps and none could even hold a candle to Acrobits. Their platform is awesome. It makes it so easy to set up exactly what you need and that's it. No additional junk. Logging in is easy for our staff, the connection to our PBX has been flawless, and their features work exactly as intended. In the rare case we did need help, it was incredibly quick and easy to get help from their crew. 10/10. In my experience, the best people to work with for UC.

August 6, 2025
Unprompted review
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Reply from Acrobits

Really appreciate your review, glad that working with us has been smooth. We’ll keep it that way.

Rated 5 out of 5 stars

Great product and service


Great product and service! We have been using the service for years and have had very little issues. The team is always keeping on top of the ever changing technical changes to VOIP and ensuring their clients are always updated!

July 11, 2025
Unprompted review
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Reply from Acrobits

Thanks for sticking with us and for the kind words! Always good to hear things are running smoothly on your end.

Rated 5 out of 5 stars

Acrobits Cloud Softphone – A Must-Have for Any VoIP Provider

Acrobits Cloud Softphone – A Must-Have for Any VoIP Provider

We've been using Acrobits Cloud Softphone as the default mobile app for our FibreMax.au customers for over four years — and it continues to impress.

Setup is seamless. We simply provide customers with a unique QR code, which works across both iOS and Android devices. This eliminates the need for any complex configuration, allowing users to get started instantly and hassle-free.

Reliability is rock solid. We trust that every Cloud Softphone app will work right out of the box. The built-in diagnostics tool is an added bonus, helping us quickly identify and resolve any issues that may arise.

This is hands-down one of the most valuable tools in our VoIP toolkit. It offers a wealth of features and flexibility — more than we can cover in a single review.

Highly recommended for any VoIP provider looking for a dependable, user-friendly softphone solution.

April 24, 2025
Unprompted review
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Reply from Acrobits

Neels, we’re proud to be part of your toolkit and excited to keep supporting your team with powerful solutions.

Rated 5 out of 5 stars

Simple to setup and great support from…

Simple to setup and great support from the team, robust and reliable solution that has met our needs perfectly.

April 16, 2025
Unprompted review
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Reply from Acrobits

Appreciate you taking the time to share this 🙌
We're always working to make things simpler and stronger. Glad it's making a difference on your end.

Rated 5 out of 5 stars

Great Experience

I highly recommend this development partner for their exceptional work and professionalism. They have consistently demonstrated remarkable efficiency and responsiveness throughout our collaboration. Their technical expertise, attention to detail, and outstanding communication made the entire process seamless and productive. I am extremely satisfied with their services and strongly recommend them to anyone looking for a reliable and proficient development team.

March 27, 2025
Unprompted review
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Reply from Acrobits

Jonathan, thanks for this amazing review. Really appreciate your trust and support.

Rated 5 out of 5 stars

Knowledgable guys!

Knowledgable guys!

The apps work perfectly. No issues

January 29, 2025
Unprompted review
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Reply from Acrobits

Thanks for using the app! We appreciate your feedback.

Rated 5 out of 5 stars

Transition to Acrobits Apps

The transition from our existing product onto Acrobits was very complicated to ensure the majority of our existing features would be supported. The Acrobits team have stepped up to deliver a solution which fulfils our requirement. The speed of development was very impressive and the quality of the product is very good.

January 14, 2025
Unprompted review
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Reply from Acrobits

Thank you for your feedback! We’re glad our team could meet your needs and deliver a solution that works well for you. We appreciate your support!

Rated 5 out of 5 stars

Great Experience

From beginning to end our transition to Acrobits was smooth. Ongoing support has been great as well. Would highly recommend to anyone, especially if you are a Metaswitch customer.

December 19, 2024
Unprompted review
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Reply from Acrobits

Thank you for sharing your feedback! It’s fantastic to hear that our team has been able to meet your expectations and provide a seamless process. We're here for you every step of the way!

Rated 5 out of 5 stars

Great service and easy to roll out

Great service and easy to roll out, the stuff is so helpful, Great thanks to Milan, he made our roll out easy.

October 8, 2024
Unprompted review
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Reply from Acrobits

Milan rocks! Thanks for the awesome feedback. We're glad we could help make things smooth for you.

Rated 5 out of 5 stars

Not only was Acrobits support team…

Not only was Acrobits support team responsive, detail oriented and knowledgeable but the sales engineering group was very helpful while we explored the offering for our use case.

Solid service and product delivery.

October 30, 2024
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Reply from Acrobits

Thanks so much for your detailed feedback! We're delighted to hear about the positive experience you had with our team.

Rated 5 out of 5 stars

Great service, great communication.

Fantastic pre-sales consultant, very helpful to make the purchase decision. Fast and transparent support. Overaly very pleasant experience, would recommend. Well written and up-to-date developer docs.

August 29, 2024
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Reply from Acrobits

We are thrilled to receive such positive feedback. Our goal has always been to provide an exceptional experience for our customers. Your words motivate us to keep improving and maintaining our high standards. Thank you for recommending us; we deeply value your trust and look forward to continuing to exceed your expectations in the future.

Rated 5 out of 5 stars

My favorite mobile app we’ve used with…

My favorite mobile app we’ve used with our PBX. Easiest and most feature rich and priced well. As well as great support.

August 13, 2024
Unprompted review
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Reply from Acrobits

Alex, thanks for the awesome review! Happy to hear our support has been great for you!

Rated 5 out of 5 stars

Exceptional Software and Outstanding Support

Acrobits is exceptional in every way. The platform and the software are incredibly well-structured, reliable, and offers a top-notch VoIP experience. However, what truly sets Acrobits apart is the remarkable support, especially from Milan, which is the Senior International Presales Engineer.

Milan is not only a highly skilled engineer but also an amazingly dedicated and flexible professional with extensive experience. His clever approach to problem-solving and commitment to customer satisfaction are truly impressive. Milan exemplifies how great people make successful companies.

Thank you, Milan, and the Acrobits team, for your outstanding work and support!

July 31, 2024
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Reply from Acrobits

Antonio, thank you for your wonderful feedback! We're thrilled that you're satisfied with our VoIP solution and appreciate your kind words about our team. We'll keep striving to exceed your expectations!

Rated 5 out of 5 stars

My company has been using Acrobits's…

My company has been using Acrobits's white label product as our primary softphone client for years, and we've had an overall great experience. If you're in the market for a reliable softphone client that's easy to set up with a clean, intuitive UX, Acrobits is a great choice. The onboarding process was straightforward, and their team was very available every step of the way if we had any questions.

I also have nothing but wonderful things to say about their Senior Customer Success Manager Engineer, Alejandro Carrasquero. He's been a pleasure to work with and is always very thoughtful in providing us with the helpful solutions we need for accomplishing our vision.

July 8, 2024
Unprompted review
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Reply from Acrobits

Joanna, thank you so much for your positive review! We're thrilled to hear that Acrobits has been a reliable for your company. It's great to hear that Alejandro has provided valuable support.

We truly appreciate your kind words and are excited to keep contributing to your success!

Rated 5 out of 5 stars

Best Softphone App in the market

The made one of the best softphone in the market for a reasonable price and amazing support.

April 19, 2024
Unprompted review
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Reply from Acrobits

Juan, thank you for your fantastic review! We're delighted you're enjoying our App and appreciate our support. Your feedback means a lot to us and drives us to keep improving.

Rated 5 out of 5 stars

Easy Onboarding

Easy Onboarding, and great support from the support team.

June 10, 2024
Unprompted review
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Reply from Acrobits

Thank you for sharing your experience. We strive to make things easy for our users and provide top-notch support. Your positive feedback is valued.

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