Club 1 Hotels, LLC. Reviews 

327
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Booked a hotel room in Las Vegas through Club 1 in February 2025. Was charged in full for the hotel stay. Checked my email before arriving at the hotel to find out that the website was no longer acces... See more

Rated 5 out of 5 stars

I was a little hesitant at first. However, right after booking I received a reservation request & shortly after I received confirmation. I also spoke with the hotel directly to confirm that everything... See more

Rated 3 out of 5 stars

It’s all about setting expectations. Didn’t have very good sleep. Beds and pillows weren’t comfortable. The property, rooms and facilities are outdated and have a musky moldy type of odor. Room wa... See more

Company replied

Rated 5 out of 5 stars

After reading a mix of reviews, I decided to go ahead and book. I followed the instructions provided and recieved my booking shortly after. Just to confirm, I waited a week and confirmed with the re... See more

Company details

  1. Travel Agency

Written by the company

Club 1 Hotels is a leading wholesale travel company offering members-only rates that are up to 60% Off at over 1.8 million hotels, car rentals, and activities worldwide. Plus, members have access to exclusive rates on flights, vacation homes, golf tee times, theme parks, tickets, and more. Every member earns 2% or more in loyalty points on every booking that can be used towards future travels. Create a Free Account today and Save!


Contact info

3.7

Average

TrustScore 3.5 out of 5

327 reviews

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3.7

All reviews

(327)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great find!

Excellent service and another way to save money which is important these days. There are many services and options out there, this was an awesome find! Give Club 1 a try for your next trip!

June 15, 2024
Unprompted review
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Rated 4 out of 5 stars

The site provides a competitive price…

The site provides a competitive price to other hotel platform. Especially when you are willing to invest and top up your account with a discount. However, I do believe the features and user interfaces could be improved. Fortunately, the customer service is not bad.

June 14, 2024
Unprompted review
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Rated 1 out of 5 stars

What a joke these guys are

What a joke these guys are! I haven’t done anything fraudulent as they came up with. They are actually the fraudsters. They keep sending you emails to write reviews and get $20 off your next booking, then when you try to redeem your discount they simply block your account and cancel your reservation without any warning. That is actually the reason why they have so many apparently good reviews on here, cause they “incentivize” customers to write them which is actually against Trustpilot T&Cs. Also the phone number provided doesn’t not work - it will ask you to send and email no matter if it is an urgent matter or not. And you’re lucky if they actually even reply your email.

April 11, 2024
Unprompted review
Club 1 Hotels, LLC. logo

Reply from Club 1 Hotels, LLC.

We do not reply to fraudsters whose account has been terminated. We have never offered incentives for positive reviews, just another lie, like your having paid for a reservation! Don’t be mad that we detected your fraudulent activity and terminated your membership as a result.

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Rated 4 out of 5 stars

Club1Hotels experience

Joining Club Hotels for a short period has opened a entire new world of discounts and deals ranging from Airlines, Hotels and Car Rentals. I have only touched the surface but I am excited to discover the full benefits and rewards.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

After reading a mix of reviews

After reading a mix of reviews, I decided to go ahead and book. I followed the instructions provided and recieved my booking shortly after.
Just to confirm, I waited a week and confirmed with the resort directly. My reservations were booked, as promised! I still have a few more months before my trip, but I am super excited and nothing to worry about, except going! ...... so far, so good. I would recommend!

December 15, 2023
Unprompted review
Rated 4 out of 5 stars

The Experience of a lifetime.

The employees made this experience awesome! Everyone was so courteous and friendly. The Time was well spent and I definitely recommend everyone has the same experience while you can!

March 25, 2024
Unprompted review
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Rated 5 out of 5 stars

First time using Club1 to book a hotel…

First time using Club1 to book a hotel for a family vacation. I would definitely use this website again because it was quick and so very easy. I got a confirmation right away sent to my email. When we arrived at our hotel we had zero issues. Nothing beats peace of mind when you’re away from home.

March 23, 2024
Unprompted review
Rated 5 out of 5 stars

Wow, Saved Alot

Wow, I just booked our hotel for New Zealand and saved around $80 per night. I love saving money and Club 1 hotels is the place to do it. Thank you!

April 1, 2024
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Rated 5 out of 5 stars

Finding Peace of Mind in Travel: Club1Hotels

I've been enjoying the benefits of Club 1 Hotels for quite some time now, and I have to say, it's been a fantastic choice for planning my trips. Navigating their website is a breeze, making it easy to find the perfect accommodations. Their prices are competitive, which is always a plus. But what really stands out is their excellent customer service. They're always available and ready to assist with any booking issues or questions. Without a doubt, I'll be returning to book with them in the future.

March 15, 2024
Unprompted review

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