Club Ocean provides a lovely opportunity to sponsor & support wildlife in our seas & oceans. This can be done by purchasing a plushie, a bracelet or various other options. The items themselves are bea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Updated: The order I ordered on the 8th of December. has finally been shipped, due for delivery today. Thank you for the updates. I would encourage more communication with your customers, so that peop... See more
Company replied
Nice gift idea and all straight forward - the bracelet is smart, not at all tacky and my daughter loves tracking 'her' whale. Be aware that the link to the tracking site is not through the website you... See more
Company replied
Supporting your organization and getting “my own” turtle Marea was a present from my 2nd grade students and their parents at the end of this school year and it was such a lovely, unique and speci... See more
Company replied
4.1
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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they’re really nice and helpful
they’re really nice and helpful. i love my penguin!
April 13, 2026
Unprompted review
Reply from ClubOcean
Thank you so much for your review and your support 🥰🙏🏻💙
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So in love I got three a dolphin one a…
So in love I got three a dolphin one a turtle and a penguin one fast postage easy service . Easy to get on website and track bought pretty cool thing to have and do. But the quality of them not the best bought in March and it been a month and broken gets taken off when in bath or shower or swimming but worn every day maybe some stronger string would be good . Thanks
March 1, 2026
Unprompted review
Reply from ClubOcean
Hello, we are delighted to hear that you love our service so much 🥰 Regarding your bracelets, I invite you to contact us by email so that we can understand what caused this unusual problem! 😌 We will be able to help you better. Thank you 🥰🙏🏻💙
Horrible!!
I ordered a shark and got a whale, which is nothing of what I asked for the package took over two weeks to arrive which I don’t find acceptable in the slightest, I would honestly go with a brand like fahlo instead
April 9, 2026
Unprompted review
Reply from ClubOcean
Hello, please don’t worry, we will do everything possible to arrange an exchange 😌 For that, we simply need some information about you. I’ll let you give me your first name, last name, and order number 😌 That way I can contact you and help you better! Thank you very much 🙏🏻
I REALLY recommend them
I REALLY recommend them! To know my money goes to help animals and to track them cuties, is wonderful! I bought 10 bracelets and 10 caps and mostly all plushies. I love that i can track an animal and see how it is doing. The bracelets and caps and plushies are beautiful! Fast shipping too!
April 9, 2026
Unprompted review
Reply from ClubOcean
Ohh wow! 🥰 Thank you so much for your support! 🙏🏻 It really goes straight to our hearts 🥰💙💙
At first I was very happy with the…
At first I was very happy with the bracelets, but then I was very disappointed. They take money from my card without ordering anything and this is not right! It has happened several times that they took money from my card and sent books without my permission! I tried to block it but it was not possible, this is fraud and upsetting!
April 8, 2026
Unprompted review
Reply from ClubOcean
Hello, you receive our magazines every 3 months following the fact that you have subscribed to them and unsubscription is possible at any time. Knowing that you no longer wish to receive these magazines, we have just unsubscribed and you will no longer receive them. Thank you
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They took my money straight away but no…
They took my money straight away but no order confirmation and no delivery tracking and no response to customer enquiry. I doubt this is a fraud!
April 1, 2026
Unprompted review
Reply from ClubOcean
Hello, above all don’t worry, your order will be delivered to you soon 😌I’ll let you give me your first name, your name, your order number and your email address so that I can contact you by email to give you more information that will reassure you 😌 Thank you very much 🙏🏻
Reply from ClubOcean
It really makes us happy to read your words 🥰 Thank you for your valuable support 🥰🙏💙
Stay away.
Order placed the 25/3/26, tracking number provided on the 26/3/26.
Thought yay the 3 plushies and 1 bracelet will arrive in time for Easter.
WRONG!!!! The Postal service has never received the physical parcel to deliver.
Now after a number of failed e-mails- they keep bouncing back, the contact details on the website are incorrect. I have been forced to contact PayPal to get my money back.
Extremely disappointed that my grandbabies have been left without an Easter present.
After looking at reviews I'd recommend staying well away from this company.
April 4, 2026
Unprompted review
Reply from ClubOcean
Hello, rest assured, your order is indeed being shipped and will be delivered to you within 7 to 11 business days. We are therefore sorry if you wish to offer them at Easter, the delivery time is listed on our site and we thought it was clear. But don’t worry, you will receive your order shortly 😌
Updates : your order was indeed delivered to you on April 10, 2026 🤗
I got my Penguin bracelet today and I'm…
I got my Penguin bracelet today and I'm so happy now.
I love nature and animals and this is a great chance to help and preserve ocean, nature and animals. 🍀❣️🐧
April 2, 2026
Unprompted review
Reply from ClubOcean
Ohhh thank you so much for your precious support 🥰🙏🏻💙
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I really like the produkts and the…
I really like the produkts and the Concept, why it doesn’t get one star.
I ordered February 25, and I still haven’t received my order.
April 1, 2026
Unprompted review
Reply from ClubOcean
Hello, your order was sent to the address you provided when placing the order and was indeed delivered on March 10, 2026. I invite you to reply to us by email so that we can look at it with you 😌 Thank you very much 🙏🏻
I think it’s a great idea and a cause…
I think it’s a great idea and a cause worth supporting! I needed some help with the login to view my whale on a big screen and the team was very supportive and nice! Keep up the good work!
March 24, 2026
Unprompted review
Reply from ClubOcean
Thank you very much for your support 🥰🙏🏻💙
Nice product - good service
Quick, effecient and kind service to any questions. Very nice product
March 23, 2026
Unprompted review
Reply from ClubOcean
It's a pleasure to read your review 🥰 Thank you so much 🙏🏻💙
شركه ممتازه و صادقه جدا انصح بالتعامل…
شركه ممتازه و صادقه جدا انصح بالتعامل معها
March 22, 2026
Unprompted review
Reply from ClubOcean
شكرا جزيلا على رأيك وكلماتك! يذهب مباشرة إلى القلب
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The bracelets and plushies
The bracelets along with the plushies are so beautiful and the thing with the animal tracking is very interesting and even I would say unique. I recommend them should you want to get your girlfriend’s favorite marine animal or just want to give someone a nice present, the wait time is a little bit long but it’s worth it.
March 19, 2026
Unprompted review
Reply from ClubOcean
Thank you very much for your opinion and words! 🥰 Your support goes straight to the heart 🙏💙
Great idea
Great idea - I love tracking my whale and it’s great for raising awareness of the natural world. Customer support has been excellent whenever I’ve needed them.
March 18, 2026
Unprompted review
Reply from ClubOcean
We are so happy to know that you like our concept and products 🤭🥰 Thank you so much for your support 🙏💙
I am impressed with the bracelet and the packaging it came in. I was immediately able to "get to know" my turtle by scanning the code.
Thank you for the wonderful bracelet and the amazing experience.It's a unique thought that somewhere in the world I have access to track the movement of an animal. No one has ever provided such an opportunity before. Thank you!
March 16, 2026
Unprompted review
Reply from ClubOcean
Your review touches us a lot 🥰🫶🏻 Thank you so much for your support and your words 🙏🏻 We are happy to make you happy with our concept 🤭💙
Great gift.
I absolutely love being able to track all my animals movements.
I was bought one as a gift and was so impressed I bought myself more :-)
Speedy and helpful response from customer support when I had problems logging in.
March 17, 2026
Unprompted review
Reply from ClubOcean
Ohh it warms our hearts to read your words! 🥰 Thank you so much for everything 🙏💙
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At first we have been very delighted…
At first we have been very delighted about those four lovely animals, wich were a present for our children.
We also noticed, that there was an subscription for a newspaper/ magazin for an amount of 19,99€.
We cancelled it by Email at once!
We didn't receive a response und now our PayPal was charged with the amount!
Thats not OK and we tried to contact Club ocean without success.
Thats no good support and none service at all. Also a login ist no more possible.
Now we are totally disappointed and angry about this experience.
December 24, 2025
Unprompted review
Reply from ClubOcean
Hello, we are sincerely sorry that you have not become aware that the magazine was offered as a subscription. Also, we have not received any email from you, so we were unable to provide you with a response. However, rest assured, this time we have indeed canceled your subscription 😌
Unwanted subscriptions
I was charged 19,99€ for something I did NOT subscribe to. They offered a magazine with my order, but I did not subscribe to it. I tried recovering my password on my smartphone and I got an error message saying the email does not match any account. Asked for a refund and I’m still waiting.
March 11, 2026
Unprompted review
Reply from ClubOcean
Hello, we are sorry that there was a confusion regarding our magazine. However, know that we have indeed taken into account your email unsubscribe request and that you will therefore no longer receive any of our magazines. Thank you 🙏🏻
Customer support is really helpful and…
Customer support is really helpful and the product is truly with what they promise
February 28, 2026
Unprompted review
Reply from ClubOcean
Ohh thank you so much for your review 🙏🏻 We are really happy to read it 🤭🥰💙
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