From start to finish I have been delighted with the service from Clyde Windows. From the initial contact and survey everything went smoothly. I was having other work done in my flat, the company... See more
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From initial enquiry to the job being completed it has been a great experience with Clyde Windows. Great advice in selecting our doors,clear and good value pricing.Communications spot on at all times.... See more
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I have used Clyde Windows & Construction many of times and have never had any complaints ,ive always dealt with Owen who has been amazing help, I had couple of issues with my patio doors that was fitt... See more
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I contacted Clyde windows and doors after researching for a new upvc door. There was no hard sales pitch and the engineer came out and measured up, talked me through all the options and types of doors... See more
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Company details
- Double Glazing Installer
- Conservatory Specialist
- Construction Company
- PVC Windows Supplier
- Window Installation Service
Information provided by various external sources
We are very proud of the quality of service and high quality of conservatories and sunrooms all of which have superb energy efficiency qualities as do our conservatory roof replacement products, With around 35+ employees in Scotland, we have our on manufacturing factory, we can keep costs down by cutting out the middle man. We are a small to medium enterprise who are "big enough to cope yet small enough to care" We cover all of central Scotland and more from Carlisle to Arbroath. Our company started in 2010 however we have recruited a highly experienced team, most of which 20 years + experience in this industry. All our staff have specialised experience and training in their own specific field for surveying, manufacturing and installing high quality energy efficient products. We pride ourselves on customer service and excellent feedback therefore we do not use hard pressure sales tactics like some competitors. We offer genuinely FREE No Obligation Quotes and Consultations. We only use experienced surveyors to survey & produce / supply 3D drawings in the clients home. We wont pressure you for any decisions based on impulse and all our contracts include a cooling off period All our customer facing staff that visit your home from sales advisers, surveyors to construction workers, fitting staff, electricians and plumbers Hold all appropriate certification for their trade & all our customer facing staff have been checked (Disclosure Scotland) by us before employment.
Contact info
Block 2 Unit 10, Larkhall Industrial Estate, ML9 1HD, Larkhall, United Kingdom
- 01698 888228
- info@clydewindows.com
- clydewindows.com
4.9
Excellent
773 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
The service in store was great, given time to look store products, not pressured. Listened to my likes dislikes preferences and helped to accommodate.
Day of fitting, arrived on time.
Only disappointment was slight damage to internal door beading and external door frame. However, both these issues were dealt with swiftly and rectified next day.
December 4, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Gill,
Thank you for taking the time to leave such a detailed and balanced review. We’re pleased to hear that you had a positive experience in-store and felt listened to throughout the selection process, as well as that the fitting team arrived on time.
We’re sorry for the minor damage noted during the installation. While this is not something we ever want to happen, we’re glad it was resolved swiftly and to your satisfaction the following day. We always aim to put things right as quickly as possible should any issues arise.
Thank you again for your feedback — it’s appreciated and helps us continue to improve our service.
Kind regards,
The Customer Care Team
Clyde Windows & Construction Ltd
New doors on a freezing day
I live on an island and Clyde Windows were happy to visit and provide me with a free quote with no obligation. Following acceptance of the quote they agreed an installation date which turned out to be a particularly cold day. Despite this they replaced my front door and patio doors quickly and efficiently. They were very friendly and professional and we were delighted with the end result. Definitely recommended.
November 21, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Steve,
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you’re so pleased with your new front and patio doors — especially given the less-than-ideal weather on installation day!
Our team always strives to deliver a high standard of service regardless of conditions, so it’s great to know they impressed you with their professionalism, efficiency, and friendliness.
We really appreciate your recommendation and are so pleased you’re happy with the end result. Enjoy your new doors, and thank you again for choosing Clyde Windows!
Kind regards,
The Customer Care Team
Clyde Windows & Construction Ltd
First class experience with Clyde Windows
Firstly, Jack Lynes the Construction Surveyor provided us with a very detailed proposal which included everything we had asked for in our project, which was to remove an old conservatory (29 years old) and replace it with a Sunroom with an Ultraroof. Jack was very quick to respond to any queries we had throughout the process. Secondly, Clyde Windows organised the professionals needed to obtain the Building Warrant which we required for our project. Thirdly, all of the tradesmen involved in the construction of our Sunroom worked diligently when on site and were all polite and friendly. Finally, the work was done to the highest standard and in the timescale we had been told to expect.
December 2, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Thank you so much for taking the time to share such a fantastic and detailed review — it truly means a lot to our whole team.
We’re delighted to hear that your experience from start to finish was first class. Jack will be thrilled to know his support and communication made the process smooth and stress-free for you, and it’s great to hear that the building warrant stage and all the trades on site lived up to the standard we aim for every day.
Your new Sunroom with Ultraroof was a wonderful project to be part of, and knowing it was completed to the high standard and timescale promised is exactly the outcome we strive for.
Thank you again for choosing Clyde Windows & Construction. If you ever need anything in the future — advice, support, or another project — we’ll be here and happy to help.
Warmest regards,
The Customer Care Team
Clyde Windows & Construction Ltd.
Excellent Service
Every aspect of the work, from our initial consultation through to completion of our new conservatory roof and the changing of upvc windows and patio doors was exemplary.
Excellent service from start to finish.
No pressure from sales person.
Installers did a fabulous job, house was tidied before they left. Highly recommend this family run company.
Next project is to replace the other windows and front door - Clyde Windows & Construction Ltd
October 21, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Thank you so much for the wonderful 5-star review!
We’re absolutely delighted to hear how pleased you are with your new conservatory roof, windows, and patio doors. From your first consultation right through to the final tidy-up, it’s fantastic to know that everything felt smooth, pressure-free, and professionally handled — that’s exactly the experience we aim to deliver for every customer.
Our installation teams will be thrilled with your kind words about their workmanship and attention to detail. Being a family-run company, feedback like this truly means the world to us.
We’re also honoured that you’re already thinking about trusting us again for your next project — we’ll be more than happy to help when the time comes!
Thanks again for taking the time to share your experience and for recommending us so highly.
Warm regards,
The Clyde Windows & Construction Team
New French windows
All the different people we dealt with were friendly and helpful. Communication was good, people arrived when they said they would and the work was done to a high standard. The new doors are a great improvement to our home so thanks to all at Clyde windows and also to Jordan Murray who did a great job in building the outside raised paved area.
November 17, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Thank you so much for the fantastic 5-star review!
We’re delighted to hear that you had such a positive experience with your new French Doors. It’s wonderful to know that every member of the team you dealt with was friendly, helpful, and communicated well throughout the process — that’s exactly the standard we work hard to deliver.
We’re also really pleased that the installation ran smoothly and that you’re enjoying the improvement the new doors have brought to your home. And a special thank you for mentioning Jordan — he’ll be over the moon to hear your feedback about the raised paved area.
We truly appreciate you taking the time to share your experience and for choosing Clyde Windows for your project.
Warmest regards,
The Clyde Windows & Construction Team
Outstanding company
Every aspect of the work, from our initial consultation through to completion of our new conservatory roof was exemplary. Absolutely no sales pitches, just sound advice based on our needs. The team who fitted the glass roof were professional, courteous and extremely hard working. Our conservatory has now gone from a room which could only be used for 6 months of the year due to the polycarbonate roof to one which is comfortable even on the coldest of days. Cannot recommend Clyde Windows enough.
October 15, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Pauline,
Thank you so much for taking the time to leave such a wonderful review. We’re absolutely delighted to hear how pleased you are with your new conservatory roof and that the transformation has made such a difference to how you can enjoy the space all year round.
It’s great to know that you found the process smooth from start to finish and that our team delivered the professional service we pride ourselves on — without any of the pushy sales tactics that can sometimes come with home improvement projects.
We’ll be sure to pass your kind words on to everyone involved. Your feedback means a lot to us, and we really appreciate your recommendation!
Warm regards,
The Clyde Windows & Construction Team
Excellent experience
We had a very positive experience with Clyde Windows. They provide all of the information you need throughout the process. All of the staff we had contact with were professional, friendly and helpful. We are very happy with our new french doors and would highly recommend Clyde Windows.
November 3, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Lorna,
Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience with our team and that you’re enjoying your new French doors. Our aim is always to keep our customers fully informed and supported from start to finish, so it’s great to know that came through in your experience.
We really appreciate your recommendation — it means a lot to everyone here at Clyde Windows.
Best regards,
The Clyde Windows & Construction Team
Delighted with everything and very much value for money
Great job done and all within agreed dates.
The two fitters (Tom and Alan) couldn't have been any more professional and courteous. Worked to the highest standard
Quality of work excellent and definitely value for money. Other quotes received couldn't beat Clyde and for same for the quality based on knowledge of others. Difference in insulation and general heat retention is unbelievable.
November 6, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Paul,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear how happy you are with the quality of the installation and the difference it’s made to your home. It’s great to know that everything was completed on time and that you felt you received real value for money.
Tom and Alan will be thrilled to hear your kind words — they take a lot of pride in their work, and feedback like this really means a lot to them and the whole team here at Clyde Windows.
Thanks again for choosing us and for taking the time to share your experience.
Best regards,
The Clyde Windows & Construction Team
Poor customer service
** UPDATE**
Clyde windows attempted to call me once after this review, I was busy and did not answer the unknown number. No email from Clyde windows was sent in an attempt to resolve this matter.
They have referenced that a colleague of theirs was 'offering to pay with their own money' for the thumb turn lock. This is the first time I've heard of this offer?
My complaint does not reference the actual fitting of the door- there have been no issues there. My complaint is regarding the handling of the issue I raised after the door was fitted. I wrote this complaint after the disappointing attempt Clyde windows made to 'resolve' the issue. Their resolution was for me to pay an additional £30 to have the thumb turn I originally requested.
In terms of recorded phone calls, there was a single phone call from Clyde windows for payment after the door after it had been fitted. After this call I raised my complaint. I do not believe in withholding payment as a service was performed and largely was exactly to standard. This complaint is about the poor complaint management after the fitting and after we had paid the final balance. There's nothing more insulting than raising a complaint to then be met with hyperbolic statements to diminish any chance of a potential mistake from the service provider.
I'm happy to discuss this further, but you will need to give me more than just one, unannounced, phone call.
Nothing in this complaint was defamatory and trust pilot have reviewed and approved this complaint.
original:
Really disappointed in the customer relations. I didn’t get the door I had requested. I tried to get this error fixed however I was met with comments such as ‘I’ve never made a mistake in 42 years’ and ‘it would have been written down’. My grievance with this sort of language is that it puts all blame on the customer, there has been no acceptance that potentially (and in this case, very likely) it just was not written down at the time and so therefore forgotten about. Nowhere on the contract does it list the thumb drive I had requested and therefore it was ‘my word against theirs’. Unfortunately this company chooses to double down rather than accept a potential mistake on their behalf.
If you are requesting anything specific for your door- voice record your conversations, it’s the only way of proving what you asked for. They will charge you for any changes made after the door is fitted because they will ‘blame’ you.
October 27, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Abigail,
Thank you again for your feedback.
We are genuinely disappointed to read this review, particularly as we believed the matter had been resolved following our last conversation. To ensure accuracy, we have reviewed all paperwork, including the signed contract, pricing sheets, survey documentation, and recordings of the relevant calls.
None of these documents note a request for a thumb-turn lock. This is not a standard feature and is only supplied when specifically requested, as is reflected in our contracts and pricing. During our recorded call following your complaint, you confirmed that you were happy with the door and installation, and stated that you would consider the additional cost for the lock and get back to us. We received no further contact after that point.
Despite there being no written instruction or contractual obligation for a thumb-turn lock, we still offered to carry out the remedial work and supply the part. In fact, the salesperson involved was prepared to cover the cost personally as a gesture of goodwill — even though the contract confirmed the correct product was supplied.
We have since attempted to contact you again to discuss a resolution, but have received no response. We are always happy to find a fair and reasonable outcome, but we can only do so when we are able to communicate with the customer.
If you would like us to complete the installation of a thumb-turn lock, please contact us on 01698 888228 or email info@clydewindows.com
and we will be glad to help.
Kind regards,
Clyde Windows & Construction Ltd
Update - We have made numerous failed attempts at requesting further information, direct contact via telephone and email. This review isn't completely accurate and some details have been embellished. We are willing to help resolve this issue in the spirit of good customer service, but without being able to make contact we are unable to do so. This review has been Flagged for Assessment with Trustpilot.
Response to Customer Update:
Hi Abigail,
We appreciate your update and are disappointed to see that, despite our efforts, this matter remains unresolved.
To clarify, the signed contract, pricing schedule, and both sales and technical surveys contain no mention of a thumb-turn lock. The door was manufactured and installed exactly as specified and approved. Once you raised your concern, we offered to supply and fit the additional part at cost, which we believe was a fair and practical solution given that the request was not part of the original order.
You acknowledged our attempt to contact you by phone but did not return the call, nor respond to our earlier request for further information by email. Communication works both ways, and while we always try to make contact, we also rely on customers engaging with us to bring matters to a conclusion.
We remain confident that your installation was completed to a high standard and entirely in accordance with your signed instructions. Our record of excellent customer feedback demonstrates that when genuine issues arise, we deal with them promptly, fairly, and with integrity — as we have attempted to do here.
Should you now wish to proceed with the remedial work or discuss this further, our team can be reached at 01698 888228 or info@clydewindows.com.
Kind regards,
Clyde Windows & Construction Ltd
I am the most fussy
I am the most fussy, anal and annoying human on the planet and Sam at Clyde Windows did the company and himself proud. Could not be more happy with the outcome. Had several items from Clyde now and I wouldn’t use anyone else, not that someone else wouldn’t do as good a job but customer satisfaction and price to a point is second to none for me. Bravo.
November 4, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
What a fantastic review — thank you! We absolutely loved reading your comments and really appreciate your honesty. It’s great to hear that Sam did us proud and that you’re so happy with the outcome.
We’re thrilled to have earned your trust over multiple projects and are grateful for your continued support. Customer satisfaction is always our top priority, so knowing we’ve delivered that means a lot to the whole team.
Thanks again for choosing Clyde Windows — we look forward to working with you again in the future!
Warm regards,
The Clyde Windows & Construction Team
This was our second experience
This was our second experience with Clyde windows and again another fantastic experience. We previously had two composite doors fitted and they transformed the look of the house, the after care service was also terrific. We looked no further when we decided on replacing our patio door with French doors and again from sales to fitting the door the team were great. Would highly recommend .
October 31, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Frank,
Thank you so much for your fantastic review and for choosing us again — it truly means a lot to have returning customers like you! We’re delighted to hear that both your doors and new French doors have made such a difference to your home.
Our team will be thrilled to know their work and aftercare left such a great impression. Your recommendation is greatly appreciated and helps others choose Clyde Windows with confidence.
Thanks again for your continued trust and support!
Best regards,
The Clyde Windows & Construction Team
Top service from start to finish
Could not recommend Clyde Windows more!! From the initial contact all the way to the end product the staff were great constantly keeping me up to date with plans and any advice. The fitters were total professionals done a brilliant job left the place spotless. I will definitely use Clyde windows again with any of my home renovations in the future.
August 1, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Craig,
Thank you so much for your amazing review! We’re thrilled to hear that you had such a positive experience from start to finish. It’s fantastic to know our team kept you informed throughout and that the installation was carried out to such a high standard — the fitters will be delighted to hear your kind words.
We really appreciate your recommendation and look forward to helping you with your next home renovation project when the time comes!
Best regards,
The Clyde Windows & Construction Team
After a horrendous experience with…
After a horrendous experience with another company regarding Thermotec roofing panels, i was put in touch with Campbell at Clyde Windows. Campbell was very honest and not pushy. We decided to go ahead with Clyde Windows. The fitters arrived on time, (rob & co) and cracked on. they hit a couple of snags but sorted this out without any fuss or drama. I am very pleased with Clyde Windows and would highly recommend.
August 15, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Debbie,
Thank you so much for your lovely review! We’re really glad we were able to restore your confidence after your previous experience and that you found Campbell’s approach reassuring and honest. It’s great to hear that Rob and the team handled everything smoothly and that you’re so pleased with the final result.
Your recommendation means a lot to us — we truly appreciate you taking the time to share your experience.
Best regards,
The Clyde Windows & Construction Team
10/10… yet again!
I recently used Clyde Windows and Construction for a second time, this time to build an extension on the side of my property. I first used the company in 2019 for new windows and based on my previous experience I knew I could rely on them for this project.
Once again, the service exceeded my expectations. Every member of the team, from the sales staff and surveyor to the ground workers, joiners, and project manager, was professional, courteous, and highly skilled. Communication from my initial enquiry right through to completion was exceptional, and I was always kept informed about progress.
The builders and contractors that attended my property were pleasant, tidy, and reliable. The entire process felt smooth and stress free thanks to their organisation and attention to detail.
I am absolutely delighted with my new space. It is everything I hoped for. A 10/10 job once again.
Thank you again to the whole team at Clyde Windows & Construction for another outstanding experience.
October 20, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Jennifer,
Thank you so much for taking the time to share such a wonderful review — and for choosing Clyde Windows & Construction again! It means a great deal to us that you trusted our team for a second major project.
We’re absolutely delighted to hear that the entire process, from your initial enquiry to completion, exceeded your expectations once more. Your comments about the professionalism and courtesy of everyone involved — from our office staff to the on-site team — are truly appreciated and will be shared with the whole company.
It’s fantastic to know you’re so happy with your new space and that the project delivered exactly what you hoped for. Thank you again for your continued support and loyalty — we’re thrilled to have played a part in transforming your home.
Kind regards,
The Customer Care Team
Clyde Windows & Construction Ltd
Promise so much but delivered so…
Promise so much but delivered so little, Had a conservatory built unfortunately it was poorly planned managed and finished and have had to have them back a few times to resolve issues that just simply shouldn’t have happened. Given a paltry £100 for all my troubles and given what I paid is simply a joke. I would also like to point out that I had new windows installed by this company but this was managed by another department and this part of the service was great the building side of the business could learn a lot from them.
October 8, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Thank you for your review. We’re disappointed to read your comments, as our team worked hard to deliver your bespoke conservatory to the agreed specification and promptly resolved the minor snagging items that can occasionally occur with construction projects of this type.
In addition to the contracted works, we also fitted laminate flooring free of charge as a goodwill gesture — this was not included in your original agreement. Our Director, Robbie, personally stepped in to oversee completion of your project and ensure every aspect was complete to the agreed specification. Unfortunately, when he attempted to clarify the few remaining points needed to close out the job, his professional messages were met with discourteous and at times hostile replies, which ultimately delayed final resolution. Our Female administrators were subject to verbal abuse and abusive language on several occasions also through-out the job.
Despite this, our staff continued to act courteously and professionally at all times. We do not tolerate abusive behaviour towards our team, and we stand by their conduct throughout this process. A goodwill payment was also issued and accepted in recognition of the inconvenience caused.
We’re pleased that you were satisfied with your new windows and note that this reflects the same standards we strive to maintain across all areas of our business.
Clyde Windows & Construction remains committed to delivering quality workmanship, clear communication, and respectful client relationships on every project.
I had heard good things about this…
I had heard good things about this company .... But on reflection I cancelled an appointment for a surveyor to come and measure up for a quote. This was because the sales manager asked about my "married partner". This is in no way appropriate or relevant to arranging an appointment for a quote and I have heard excuses from window sales folk before about "making sure my husband agrees" or similar before proceeding. Regardless of who within a household contacts a business for a quote, this type of query is never appropriate. It is intrusive, sexist and entirely unacceptable.
I'm posting this publicly so that this company can learn that this type of behaviour is not acceptable.
Regarding the reply from the company below:
Hi, if you read my review, the particular quote about "make sure my husband agrees" refers to similar experiences with other window companies in the past. I have correctly quoted you as asking about my married partner. These sorts of questions about marital status, routine or not, are not appropriate, and are not at all routinely asked by traders. There are any number of ways you could otherwise ask about safeguarding. Utility companies manage it.
The guidance you've linked does not advise traders to ask about marital status as a means of safeguarding vulnerable customers. It achieves the opposite of your intention.
It's a pity you feel a two star review is unfair but I suggest you rethink your routine questions. You could simply ask if there is any additional information that you need to be aware of before you visit. I'll be seeking elsewhere for windows.
October 14, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Caroline,
Thanks for your feedback. We’re sorry the routine questions asked during your booking felt intrusive — that certainly wasn’t our intention.
For clarity, we confirm homeowner status and ask whether the property is occupied by a partner/spouse to ensure appointments comply with our Vulnerable Persons / Safeguarding procedures and homeowner verification. These checks are standard across the home improvement industry and are designed to protect both customers and staff, in line with guidance from Trading Standards and the Financial Conduct Authority (FCA) regarding the fair treatment of consumers and identification of potentially vulnerable persons.
You can view these references here:
• Trading Standards / Business Companion: https://www.businesscompanion.info/focus/consumer-vulnerability
• FCA FG21/1 – Guidance for firms on the fair treatment of vulnerable customers: https://www.fca.org.uk/publications/finalised-guidance/guidance-firms-fair-treatment-vulnerable-customers
After conducting an internal review of the call recording, we are confident that the conversation and questioning were handled appropriately and professionally by our sales manager. We also feel it is unfair to leave a two-star review in this instance, given that we speak to hundreds of customers every week and this is the first time such a concern has been raised. We are simply following the duty-of-care and compliance standards required by Trading Standards and the FCA, which exist to safeguard all parties.
If you’d like to discuss this further, we’re happy to do so directly — please contact us on 01698 888228 or info@clydewindows.com.
Kind regards,
Customer Care Team
Clyde Windows & Construction Ltd
Follow up response:
Hi Caroline,
Thank you for your follow-up. While we appreciate your clarification, we believe it’s unfair to assess our company based on experiences you’ve had with other window firms. The comments you referenced in your review were not made by our team during your call, and we can only be held accountable for our own actions and standards.
Furthermore, we were not interested in your marital status — the question asked was simply whether you were the sole homeowner or if you shared the property with a partner or spouse. A single occupant is classed as a potentially vulnerable person, and by establishing that there were others in the household who could be involved in decision-making, we were able to avoid further safeguarding questions. We take a friendly, conversational approach to make these discussions feel natural, and this is the first time we’ve received negative feedback about it. That said, we will review our scripting and approach internally and also seek input from our regulatory bodies to ensure continued compliance and best practice.
We also want to note that just because certain questions aren’t routinely asked by other traders does not make them inappropriate. Many companies operate without the same accreditations or regulatory oversight that we adhere to. Our procedures are based on guidance from Trading Standards and the Financial Conduct Authority (FCA), and are in place to ensure consumer protection and compliance with our Vulnerable Persons Policy.
How other traders choose to operate is not for us to comment on — we focus on maintaining high professional standards and following best-practice guidelines for the benefit and protection of all our customers.
Kind regards,
Customer Care Team
Clyde Windows & Construction Ltd
Excellent workmanship very nice…
Excellent workmanship very nice friendly and efficient workmen would highly recommend and use clyde windows & construction ltd again very happy with the end result finished to a high standard customer service was amazing any questions or queries I had were answered very informative and helpful making my experience with getting new windows doors and gutters etc pleasant and stress free
October 6, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Thank you so much for your wonderful review! We’re delighted to hear that you’re so pleased with the quality of our workmanship and the service you received from start to finish. It’s fantastic to know our team helped make the whole process — from installation to aftercare — smooth and stress-free.
We’ll be sure to pass your kind words on to everyone involved in your project. Your recommendation means a great deal to us, and we’re thrilled that you’d choose Clyde Windows & Construction again in the future.
Thanks once again for your trust and support!
Warm regards,
The Customer Care Team
Clyde Windows & Construction Ltd
excellent team to work with in every way
September 26, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi there,
Thank you so much for your kind words! We’re delighted to hear you had such a positive experience — our team always aims to make every project smooth and enjoyable from start to finish.
We really appreciate you taking the time to share your feedback.
Best regards,
The Clyde Windows & Construction Team
Just finished installing new widows…
Just finished installing new widows ..Was happy with the cost ..8..Windows fitted over a 3day period ..No hassle turned up on time ..Was extremely happy with the end result ..Clyde was the first company I contacted ..Through an advertisement ..Guy came out very thorough..Gave me the total cost ..Contacted two other companies ..chose Clyde .. ..Frank ….Kelvindale ..
September 15, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Frank — thanks so much for the brilliant review and for choosing Clyde!
We’re delighted you’re happy with the price, the surveyor’s thorough approach, and the installation of your 8 windows over the 3-day schedule. The team will be chuffed to hear you found the process hassle-free and on time.
If you need anything at all, our aftercare team and guarantees are here for you. Enjoy the new windows in Kelvindale, and thanks again for trusting Clyde Windows & Construction. 🙌
Professional job, well-executed.
I was told initially to expect fitters between 8 & 9am, so was up early to prepare, but had to phone after 9 to enquire why no one had turned up. The fitters arrived around 10.30. I think company should have contacted me to explain reason for delay.
However I have no issues with quality of the work or the efficient fitters who did a very professional job and tidied up afterwards.
I am very pleased with the result.
September 26, 2025
Unprompted review
Reply from Clyde Windows & Construction Ltd
Hi Janice,
Thank you very much for your review and for taking the time to share your experience. We’re delighted to hear that you’re pleased with the quality of the installation and the professionalism of our fitting team — it’s always great to know that our workmanship met your expectations.
We completely understand your frustration regarding the later start on the morning of your installation. Our arrival times are always given as a best estimate rather than a fixed appointment, as they can occasionally be affected by circumstances beyond our control. In this instance, the fitting team were slightly delayed completing another installation the previous day due to poor weather conditions. Rather than leave that customer with unfinished work — or cancel your installation altogether — we made the decision to send the team back to complete that small section first thing in the morning.
We absolutely acknowledge that we should have contacted you to explain the situation, and we’re sorry for any inconvenience this caused. It was a particularly busy morning, and our intention was simply to ensure that both customers’ work was completed to the high standard we set for ourselves. By the time you called, we expected the team to already be on their way to you, and we’re glad they were still able to complete your installation to a high standard that same day.
We’ve completed a few installations for you over the years, and it’s great to know that you continue to be happy with our work. We do hope that the overall experience, and the finished result, will encourage you to consider us again in the future.
Kind regards,
The Clyde Windows & Construction Team
The Trustpilot Experience
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