Good thia item is best.
August 27, 2022
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
About Cmonpremier.fr
Information provided by various external sources
Cmonpremier Courcelles est l'un des premiers concept store dédié à l'équipement de bébé ! Retrouvez dans notre showroom un large choix de poussettes et siège-autos : Babyzen YOYO, Bugaboo Bee5 et Ant, Cybex Mios et Priam, Stokke Beat et Xplory. Découvrez notre sélection de mobilier pour la chambre de bébé. Mais aussi de nombreux accessoires pour le repas de bébé comme la chaise Tripp Trapp, les coffrets repas et bavoirs BabyBjörn ou Lässig... Des accessoires pour le bain comme la baignoire pliable Flexibath, d'adorables sorties de bain. Ou encore les indispensables transats BabyBjörn, Charlie Crane. Ainsi que de nombreuses idées cadeaux de naissance ! Vous pouvez créer votre liste de naissance, bénéficier de démos et de précieux conseils
Contact info
75017, Paris, France
- 0142781513
- serviceclient@cmonpremeir.fr
- cmonpremier.fr
Advertisement
Simple rapide et efficace
April 10, 2022
Nightmarish shopping experience
No, this is my absolutely worst shopping experience for ages. To be fair, it should be mentioned that Cmonpremier only acts as a platform on which I bought a product from Cubyn. Nevertheless, I consider that Cmonpremier vauches for the suppliers that they allow selling through their website. All my dealings with Cubyn have been disappointing and I can only recommend against using them - that is, unless you're fine to receive your baby equipment after giving birth and spending hours calling customer service and dealing with ColisPrivé. But if you would like a regular, or even nice, shopping experience that does not stress you during the last period of your pregnancy, go buy your things somewhere else with a higher level of professionalism (basically, any webshop seems capable of correctly shipping an order these days).
January 27, 2022
Reply from Cmonpremier.fr
Hello,
Thanks for sharing your experience.
We are sorry to read your dissatisfaction.
Your order has been prepared and handled by the carrier within 24 hours. A few days later, your package was blocked for lack of information.
We explained how to request a new shipment or refund of your order. You have chosen a new shipment. The carrier encountered new difficulties in delivering this second package.
We are sorry for this unusual situation and for the long wait.
We perfectly understand your disappointment but also would like to point out that we are a real e-shop and not just a virtual platform.
We do our best to satisfy our customer and we are so sorry for not having been able to deliver your order within the announced deadlines.
Best regards
Customer relations department
Elise
Dumble Sloth
Thank you so much for shipping all the way to Canada. I really love my sloths, and I'm happy they had their visas approved to live in Nova Scotia. Their brother was very excited to see them both arrive! You can see photos together if you look up jellycatco on Instagram. They're very happy together. Thank you!
April 16, 2021
Advertisement
Service Client au top!
December 22, 2020
Really good.
What I searched worldwideI found here. Very special service, I really liked buying here.
November 15, 2020
Reply from Cmonpremier.fr
Hello,
We are greatful for your positive comment.
We hope you like and enjoy your Stokke Xplory 6 stroller Gold limited edition !
Thank you and we are looking forward to see you again !
Elise
Service relation clients
Advertisement
Everything is perfect
Everything is perfect. Very fast delivery. Highly recommend! :)
October 12, 2020
order from May still missing
I'm still waiting for an order made in 27 May 2020! (2099214 - Colis LU17142560). I already contacted your client services and I'm still waiting for your reply!
I don't know what do to more.
July 8, 2020
Unprompted review
Reply from Cmonpremier.fr
Hello Madam,
We thank you for your order.
Your order is allready delivered by La Poste.
The number of articles is it in accordance with the one stated on the packing list ?
Our Customer assistance will contact you to get further informations about your claim.
Remaining at your entire disposal,
Best regards
Elise
Elisa best best customer service at Cmonpremier Rue Notre Dame des Champs
The service I received at the Store located on 59 Rue Notre Dame des Champs in Paris was absolutely excellent thanks to Elisa.
She's been really helpful and professional, I recommend highly the store and ask for Elisa to get the best service.
Le service que j'ai reçu dans la boutique cmonpremier Rue Notre Dame des Champs a été excellent grace à Elisa.
Tres professionnelle et serviable, je ne pouvais attendre mieux.
Si vous cherchez des produits pour enfants, n'hésitez pas une seconde: cmonpremier, 59 Rue Notre Dame des Champs, 75006 Paris,
Demandez Elisa!!!!
August 22, 2017
Unprompted review
Not shipped on time. Unable to contact customer service.
Placed an order for a Leander baby bed, and chose cmonpremier.com because of the "48-hours" shipping. The bed has not been shipped a week later. I am unable to call their customer service because they don't offer an international number. Their customer service email only offers a 72-hour response time, ridiculous when you're querying a 48-hour delivery.
March 9, 2016
Unprompted review
Reply from Cmonpremier.fr
Dear Miss,
Firstable, we do apologize for the missing informations concerning the deliverey of your bed. We understand that you were extremely upset as you were supposed to receive your order within a week of purchasing it,
Your order has been dispatched last week and took 3 to 5 days delivery.
We hope you are fully satisfied with your order and we remain at your entire disposal.
Best Regards
Elise
Customer relation department
Advertisement
Very good service!!!
Everything in my orders has always gone very smoothly. I definitely recommend this shop to anyone!
October 18, 2013
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.