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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, perfect condition, and how well they are packaged. Many people appreciate the fast and efficient delivery service, with items often arriving quickly and securely. The staff also receives high marks for being helpful, knowledgeable, and professional, contributing to an overall superb service experience. Reviewers frequently mention the great value and affordable prices, along with the wide variety of distinctive items available. The company's commitment to customer satisfaction is evident through their well-packaged items and prompt responses to inquiries.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers consistently praise the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and reliable... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being friendly,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and superb... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuinely the most incredible streamers, the amount of work, time and price they put in to their business shows in every stream! They go above and beyond, and are so patient and helpful! Their bags... See more

Rated 5 out of 5 stars

I’ve bought a number of bags from Catmompop on Whatnot since finding them online last year. I’ve purchased for myself, my children, and my sister, and have always been really pleased with the item... See more

Rated 5 out of 5 stars

I always purchase from this seller on many platforms - i never have anything bad to say, they are lovely people who always do right by their customers wherever they sell and always give back (giveaw... See more

Rated 5 out of 5 stars

Have brought over multiple different platforms, and many different categories. Have never had any issues with any of the podcasts I have brought, they are quick with delivery even when their have larg... See more


Company details

  1. Collectibles Store

Written by the company

An online toys and collectables retailer specialising in Funko Pops and Loungefly.


Contact info

4.9

Excellent

TrustScore 5 out of 5

238 reviews

5-star
4-star
3-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great shop

Great shop.
Very satisfied with the customer service!
The parcel and goods came very well packaged and protected!

Highly recommended!

April 19, 2024
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Rated 5 out of 5 stars

Fantastic from point of order to delivery.

Great products.
Fab prices, and good communication.
I purchased several funko pops for my teenage daughter, and was really impressed with the quick delivery and great packaging ( this is important as you want the boxes in perfect condition).

I will definitely continue to use CMpop for all our future orders.

April 11, 2024
Rated 3 out of 5 stars

Good service, but disappointing product.

The bag I ordered arrived in goid time, but sadly appears a little grubby and has marks /areas of wear on it. I git it for a great price so dont want to complain or return it or anything,I managed to get the worst mark off the face of the bag, but it was a little disappointing, even for a bargain. Loungefly are not the best at quality control, so it’s to be expected more often than not.

April 16, 2024
CM POP Ltd logo

Reply from CM POP Ltd

Hi Eve, I appreciate the time in you leaving us a review. I would request that you had got in touch as we could have swapped this out for a new one. We are direct retailers for Loungefly and this was a pre order item, which was shipped immediately as it came in unopened. We hope that customers don't penalise our service in reviews as this unfortunately is out of our control. We hope to gain a five star review from you in the future.

Rated 5 out of 5 stars

5* review

Really great small company who respond quickly to queries, and ship orders promptly. Recommended.

April 2, 2024
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Rated 5 out of 5 stars

Great small business

Great small business. Really care about their products, customers and service. In the field of collectibles it is so important to be able to trust the quality of your purchase and the condition it arrives to you. In my experience this has always been exemplary.

April 8, 2024
Rated 5 out of 5 stars

Brilliant service - loungefly from CM pops

Bought a loungefly from CM pops. It was dispatched quickly, but when it arrived it was faulty over the design. Upon messaging CM pops they responded quickly, found me a replacement and double checked I was happy by sending pictures before sending the replacement to me. Very quick and friendly service, so happy. Thanks so much!

March 18, 2024
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Rated 5 out of 5 stars

Great

Great, great, great! I bought 5 Naruto funko pops! This is a reliable company! They seem to be collectors themselves, so they value their pops! Very impressed customer service, I had questions in regards to my pops and they sent me pics of them in advance. The pops were in excellent condition! Hopefully you guys get more Naruto pops! ( jiriya on toad)

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

The choice of Pops is AMAZING!

The choice of items on CM POP is amazing, from newly released Pops, to rare gems from across the pond - its always fun to browse whats in stock! I found two Pops that were perfect for my next purchase. They arrived a couple of days later in a perfectly presented cardboard box, with ZERO damage (a rare situation with many Funko Pop deliveries these days!). The Pops inside were carefully wrapped in bubble wrap and so well looked after.

I'll definately be heading back to CM POP for future Funko Pop purchases!

February 23, 2024
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Rated 5 out of 5 stars

amazing

to my surprise my order came next day! and all 4 funkos were in perfect condition with that brand new smell. definitely using again

January 30, 2024
Rated 3 out of 5 stars

Great customer service but arrived much…

Great customer service but arrived much later than anticipated! December pre but did not arrive till mid January!

January 18, 2024
CM POP Ltd logo

Reply from CM POP Ltd

Hi Simon, thank you for the review. We appreciate the comments on our customer service, we always strive to provide the best experience.

Regarding the partial pre order, as direct distributors for Funko we can only ship out once they have released the items to suppliers, and it does state on the order page and confirmation email that all pre order dates are subject to change.

Please feel free to reach out next time if you have any concerns, we appreciate your business and hope we can get a five star review from you in the future!

Many thanks,

CM POP

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Rated 5 out of 5 stars

Perfect first order!

Ordered a couple of Funko Pop!s in the January sale which arrived quickly and in excellent condition. CMPop have some of the best prices on Funko Pop!s at the moment, and I would be happy to buy from them again, potentially when the new Schitt's Creek Pop!s are available.
Thanks CMPop.

January 5, 2024

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