BRULO Reviews 167

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the excellent quality and variety of flavors available, often noting that the non-alcoholic options taste remarkably similar to traditional beer. Many consumers also appreciate the efficient delivery service and the value offered by the subscription service. However, some customers also noted issues with customer service and delivery. A few people reported that their orders were delayed or incorrect, and some expressed dissatisfaction with the responsiveness of customer support when problems arose.

What people talk about most

Product

Customers had positive experiences with the product, consistently praising the taste and quality of the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the fantastic taste and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy and timely... See more

Subscription

Users describe positive interactions with subscription. Many customers praise the smooth deliveries,... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the attentive and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delicious beers- hoppy, great variety and neither watery nor sweet like some AF options. Best AF beers I’ve tried. Although I do still drink, I’ll often reach for a Brulo instead of an alcoholic beer... See more

Rated 5 out of 5 stars

Really enjoying the Brulo experience from product to attentive customer care. The selection is a really good way to try out all the flavours. We are already forming a taste for favourites, one of... See more

Rated 5 out of 5 stars

I just love Brulo beer - I'm actively cutting back on alcohol, and being able to have a Brulo which tastes like beer while still helping me achieve my objectives has been super. I keep Brulo in the... See more

Rated 5 out of 5 stars

Absolutely love this beer. Fabulous depth of flavours and types, with none of the energy-sapping after effects. And the genius logo - the clear eye. (Also great customer service and delivery turn arou... See more


Company details

  1. Brewpub
  2. Beer Store

Written by the company

Beer for the modern world. Juicy. Hoppy. Alcohol Free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

167 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Genuinely better.

Brulo is literally the only alcohol-free beer that is allowed inside our house. Unlike most other beers without alcohol it tastes fantastic. And of beer!

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

I really love this beer

I really love this beer. Good range of different tastes and they’re all good. Brulo were really responsive when I had an issue with delivery (not their fault). Definitely would recommend

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Delicious beers

Delicious beers- hoppy, great variety and neither watery nor sweet like some AF options. Best AF beers I’ve tried. Although I do still drink, I’ll often reach for a Brulo instead of an alcoholic beer as they’re just that tasty. Delivery has been fine every time and customer service helpful and responsive the one time I’ve needed it.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing beer

Amazing beer, you wouldn't know it was non alcoholic. This is our favourite definitely. The case size options are great. It's a bit more expensive than alternative brands but worth it

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

A good variety of beers

A good variety of beers, all very tasty. It's difficult to tell that they are alcohol free. The delivery is quick and the overall price is great value for money.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love this beer

Absolutely love this beer. Fabulous depth of flavours and types, with none of the energy-sapping after effects. And the genius logo - the clear eye. (Also great customer service and delivery turn around!)

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

I just love Brulo beer

I just love Brulo beer - I'm actively cutting back on alcohol, and being able to have a Brulo which tastes like beer while still helping me achieve my objectives has been super. I keep Brulo in the fridge for those times I want a drink, but don't want to be "drinking"!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

The best AF Beers.... IMHO

After trying a load of AF Beers I discovered the Brulo range and haven't looked back.
I like them all but Lust for Life is my favorite so much so that I have had a subscription for the last few years. I still try other brands but haven't found any I would ditch Brulo for.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Sorry I cannot put a lower rating

Sorry I cannot put a lower rating. They try to suck you in with a 'free next day delivery' offer, which clearly is not accurate, seeing as it was ordered before 2pm on a Sunday you'd have thought it would have at least been dispatched on a Monday and delivered on a Tuesday. Here it is Tuesday evening and still no indication of the order being fulfilled, let alone dispatched! My husband won't be getting a nice birthday extra present as a result and I certainly won't be ordering from them again in the future.

March 10, 2026
Unprompted review
BRULO logo

Reply from BRULO

Hi Margaret,

I’m really sorry about this and completely understand your frustration, especially as the order was intended as a birthday gift.

I’ve fully refunded your order and the beers are on me. I’m also investigating with our warehouse team to understand exactly what caused the delay as this clearly shouldn’t have happened.

We pride ourselves on both great beer and great service and on this occasion we’ve clearly fallen short, which I sincerely apologise for.

I’ve arranged for the case to be sent out as quickly as possible and hope we can still put things right for you.

Best,
James
Founder, BRULO

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