Coastline Academy Reviews 

1,226
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, clear explanations, and supportive approach, which helps build confidence in new drivers. Many highlight the positive learning environment and the instructors' ability to make the experience less stressful and more comfortable. The service is frequently described as excellent, with people appreciating the helpful tips and thorough guidance provided for both the driving test and lifelong driving skills. Reviewers also found the online courses easy to access and complete, contributing to a smooth overall user experience. However, some customers also noted issues with inconsistent instructions, unprofessional behavior from certain instructors, and concerns about the clarity of policies regarding recordings during lessons. There were also mentions of unwanted physical intervention during driving and conflicting information regarding required documents for the DMV.

What people talk about most

Staff

People report positive experiences with staff, highlighting instructors as patient, calm, and supportive,... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the patience and clear... See more

Service

Customers consistently note positive experiences with service, often praising instructors for being thorough,... See more

Instructions

Reviewers highlight positive aspects of instructions, with many praising instructors for being calm, patient,... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism and helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Daziel was an excellent instructor! He was incredibly calm, patient, and supportive, which made me feel much more comfortable as a nervous driver. He explained everything clearly, gave constructive fe... See more

Company replied

Rated 5 out of 5 stars

I also wanted to take a moment to share some feedback about my instructor. He is very patient and calm, which makes learning much easier and less stressful. He explains things clearly and never make... See more

Company replied

Rated 5 out of 5 stars

Eric S. was amazing as well. He taught me even more to be better than I was during my 1st lesson. He's very calm, patient, and comforting when it comes to making little mistakes and feeling a little n... See more

Company replied

Rated 5 out of 5 stars

I took my first driving lesson with Christopher F. He was very nice and understanding and really made the whole experience less stressful. It was my first time driving during the day with cars on the... See more

Company replied


Company details

  1. #9 of 17 best companies in Driving School

Written by the company

Coastline Academy is the largest driving school in the country and the 6th fastest-growing education company in America according to Inc.com. Coastline was founded with the mission of eradicating car crashes and has provided top-quality education to over 250,000 driving students across 500+ cities, receiving a 98% 5-star rating. The company combines modern technology with rigorous safety standards to deliver a learning experience that is personalized, safe, and efficient.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,226)

1,220 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a fun time driving and felt that…

I had a fun time driving and felt that I learned many important tips along the way.

June 28, 2026
Unprompted review
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Reply from Coastline Academy

Thank you for sharing, Ava! We're glad you had a fun time driving and gained important tips. We hope to see you again.

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Rated 5 out of 5 stars

He is just the best

He is just the best. He ensures you understand what you are doing and he is encouraging

June 29, 2026
Unprompted review
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Reply from Coastline Academy

Thank you for your wonderful feedback, Dieudonne. Knowing our instructor's encouragement and clear guidance made a difference means a lot to us.

Rated 5 out of 5 stars

i absolutely loved Remy G.

i absolutely love Remy. G! he is the sweetest, calm, patient, and very informative instructor. he gave lots of important tips on the street roads, freeway, and basic road rules. i would highly recommend booking your lessons with him! (:

June 22, 2026
Unprompted review
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Reply from Coastline Academy

Thank you for sharing your experience with Remy G. We're glad his calm, patient, and informative teaching style made a difference for you!

Rated 5 out of 5 stars

My instructor was very helpful and…

My instructor was very helpful and knowledgeable with my driving lesson. She took the extra time to explain and demonstrate the things I needed to work on, I really appreciate that. I will be booking more lessons in the near future. Thank you.

June 29, 2026
Unprompted review
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Reply from Coastline Academy

Thank you, lisha! We're glad your instructor took the extra time to explain and demonstrate. We look forward to your future lessons.

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Rated 5 out of 5 stars

A good instructor

A good instructor, really helped a lot in getting me ready for my driving test. Amazing tips to remember when on the road.

June 12, 2026
Unprompted review
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Reply from Coastline Academy

Thank you for sharing, Kay. Glad the instructor's tips helped you prepare for your driving test. Safe travels!

Rated 5 out of 5 stars

Jeff is a great instructor

Jeff is a great instructor. So knowledgeable and patient. He goes above beyond. We appreciate all his time and his instruction.

June 23, 2026
Unprompted review
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Reply from Coastline Academy

Thank you for sharing this! We're proud to have Jeff on our team. Your kind words about his knowledge and patience mean a lot to us.

Rated 5 out of 5 stars

Very chill instructor.

Very chill instructor.

June 28, 2026
Unprompted review
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Reply from Coastline Academy

Thank you for your wonderful feedback, Emilio. We're glad your instructor made the experience comfortable for you.

Rated 5 out of 5 stars

Yvette was great

Yvette was great! very patient and helpful

June 28, 2026
Unprompted review
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Reply from Coastline Academy

Thanks for sharing this, Wiley. We're glad Yvette's patience and helpfulness made a difference for you.

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Rated 5 out of 5 stars

I’d recommend her a thousand times.

Mari goes above and beyond. I’d recommend her a thousand times.

June 28, 2026
Unprompted review
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Reply from Coastline Academy

We are elated to hear Mari goes above and beyond for you. Thank you for recommending her a thousand times!

Rated 5 out of 5 stars

I can't thank enough Steve C

I can't thank enough Steve C. for teaching me patiently with compassion. He was so nice and you can tell how passionate he is on teaching! I wasn't expecting how smooth it can be, but Steve made it easy. Looking forward for the next lesson with him.

June 27, 2026
Unprompted review
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Reply from Coastline Academy

We are grateful for your kind words about Steve C. His patience and passion make a real difference. Enjoy your next lesson!

Rated 5 out of 5 stars

Mr.eugene was very helpful and good…

Mr.eugene was very helpful and good with instructions, smooth process and awesome encouragement and calming skills, overall great experience😁

June 26, 2026
Unprompted review
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Reply from Coastline Academy

Thank you for your wonderful feedback, ilana! Mr. Eugene's helpfulness and calming skills made your experience great. We appreciate you sharing this!

Rated 5 out of 5 stars

Oretha was awesome

Oretha was awesome. She made my daughter even more confident than she was before and prepared her for her upcoming driver's test.

June 25, 2026
Unprompted review
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Reply from Coastline Academy

We are overjoyed to hear Oretha helped build your daughter's confidence and prepared her for the driver's test. Thank you, Tom!

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Rated 5 out of 5 stars

Solomon is very thorough and…

Solomon is very thorough and knowledgable. Even if you are a self-learned driver - his inputs will still be helpful and make you a more defensive driver.

June 24, 2026
Unprompted review
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Reply from Coastline Academy

Your positive feedback about Solomon's thoroughness and knowledge means a lot. We're glad his insights support safer, more defensive driving.

Rated 5 out of 5 stars

Paul was amazing

Paul was amazing

June 25, 2026
Unprompted review
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Reply from Coastline Academy

Thanks for sharing this, Sean. We are pleased to hear Paul made such a strong impression. We will pass along your kind words to him!

Rated 5 out of 5 stars

Awesome

Awesome driving experience with Jennifer. Very patient and helpful.

June 25, 2026
Unprompted review
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Reply from Coastline Academy

Thank you for your review, Neil. We are elated to hear Jennifer made your driving experience patient and helpful. We appreciate your feedback!

Rated 5 out of 5 stars

Amazing Service…

Very kind and patient instructer and really goes through the steps and helps you understand what you are doing and teaching beginners how to drive safely and well.

June 24, 2026
Unprompted review
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Reply from Coastline Academy

Thank you for your kind words! We’re so glad to hear your instructor was patient, supportive, and took the time to help build your confidence while teaching safe driving skills.

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Rated 5 out of 5 stars

Awesome

Staff was great! My daughter felt very comfortable and more confident after her lesson. Scheduling was smooth and pick up was on time. Taylor also left a thorough summary of their ride together and what my daughter should work on. Definitely will be booking for future lessons!

June 9, 2026
Unprompted review
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Reply from Coastline Academy

We are honored to hear your daughter felt comfortable and confident. Taylor's thorough summary reflects our commitment. We look forward to future lessons!

Rated 5 out of 5 stars

Great experience with Melissa!

Melissa was a great instructor. She explained/taught everything well and was very patient. I would definitely recommend booking with her!

June 23, 2026
Unprompted review
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Reply from Coastline Academy

Thank you for taking the time to share your experience. We're glad Melissa's patience and clear teaching made a difference. We'll pass along your kind words!

Rated 5 out of 5 stars

Coastline is always a stellar…

Coastline is always a stellar experience, I can’t say more than that right now, I have stayed up late to review task rabbit, and at the end Coastline was mentioned. Really, they are a first rate company.

August 17, 2025
Coastline Academy logo

Reply from Coastline Academy

We are grateful for recognizing Coastline as a first-rate company. Your kind words mean a lot to us.

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