Coco & Coir Reviews 677

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality and effectiveness, noting how well plants respond to it. Many consumers also highlight the excellent pricing, finding the products to be a great value. The ease of use and the eco-friendly nature of the goods are frequently mentioned as significant advantages. However, some customers also noted issues with delivery services, with some experiencing long waits, unfulfilled orders, or incorrect items being sent. A few other people also felt that there were discrepancies in the volume of some products, leading to less material than expected.

What people talk about most

Product

People report positive experiences with product. Many consumers praise the quality and effectiveness of the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise prompt and fast delivery,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as great,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers experienced smooth ordering and speedy... See more

Price

Users describe positive interactions with price. Many customers found the pricing to be fair and reasonable,... See more

Based on these reviews

Rated 4 out of 5 stars

Great stuff, ready in minutes by just adding water in the provided bag, even looks nice in a plant pot. Seems environment friendly, as made from coconut production waste and pressed to solid blocks th... See more

Rated 4 out of 5 stars

I love the products but took a star off because of the very long wait for my order to be sourced and dispatched. I do understand the numerous potential delays that can occur with items sourced overs... See more

Rated 4 out of 5 stars

The compost blend is an award winner the company not so much. Obviously they overextended themselves earlier this year leaving thousands disappointed. Now towards the end of the growing season they... See more

Rated 4 out of 5 stars

When my order didn't arrive - Evri's fault, not there's - I tried to contact them by email and phone. It took a few days for them to respond but once they did, they issued a refund straightaway.


Company details

  1. Garden

Written by the company

We’re passionate about promoting sustainable farming. For this, we turned to the coconut, one of the most versatile fruits in the world. We took the coconut’s husk, which is usually thrown away, to create a range of products that make your home and garden a more lush place. With our high-grade, peat free, organic coconut compost, we want to encourage a shift to peat-free gardens. We’ve also developed a range of sustainable, finely-crafted doormats from the coconut’s husk which will imbue your home with a warm, earthy vibe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

677 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent product

I really like Coco& Coir compost and this is an excellent addition to the range. So far germination is looking very good.
Their compost is completely consistent, weed free and unlike most other peat free products has no wood chip. If anything goes wrong I know it is my fault and not due to the growing medium. I will now use no other!

February 26, 2025
Rated 1 out of 5 stars

I have emailed and written to you with…

I have emailed and written to you with no reply .For whatever reason ,my 2 bags of compost arrived absolutely soaking wet .In open outer delivery bags ,with mud splatters .Dragged them to the shed as too heavy to lift .And left puddles on the floor . Shocking state

February 3, 2025
Advertisement
Rated 5 out of 5 stars

Which? Best Buy

The Which? magazine recommended the peat free compost from this company as a best buy.
The ordering and delivery have been good up till now

January 27, 2025
Rated 5 out of 5 stars

Good value, good compost

Good value. Delivered on time. If the seed compost is as good as the Cocogro it augurs well for our seedlings. I ordered more than enough for current needs because, being dry, it should store well.

January 24, 2025
Advertisement
Rated 1 out of 5 stars

WRONG TYPE OF BASKET LINERS DELIVERED

I ordered 30 Coco liners for "hanging baskets" - what I was sent were liners for "wall hanging baskets" - I appreciate they look alike and cost the same but I can make no use of the ones sent for wall hanging baskets as all my baskets are free-hanging in a bower and none are set against a wall

January 9, 2025
Advertisement
Rated 5 out of 5 stars

Top quality company and products

I love Coco & Coir coconut compost. This is my second year of ordering as I was so impressed with the results last year. Delivery is quick and efficient. The product itself is very high quality and grew the best tomatoes last year! The coconut coir is far superior to the totally rubbish peat-free compost I've had to tolerate using so far. It retains water well but also drains well. The 5kg blocks are easy to store and use. I highly recommend ordering from this company.

December 18, 2024
Advertisement
Rated 5 out of 5 stars

Great value

Fantastic value (buy one get one free offer) and speedy delivery too. Can't fault Coco & Coir.

December 19, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look