Great stuff, ready in minutes by just adding water in the provided bag, even looks nice in a plant pot. Seems environment friendly, as made from coconut production waste and pressed to solid blocks th... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I love the products but took a star off because of the very long wait for my order to be sourced and dispatched. I do understand the numerous potential delays that can occur with items sourced overs... See more
The compost blend is an award winner the company not so much. Obviously they overextended themselves earlier this year leaving thousands disappointed. Now towards the end of the growing season they... See more
When my order didn't arrive - Evri's fault, not there's - I tried to contact them by email and phone. It took a few days for them to respond but once they did, they issued a refund straightaway.
Company details
Written by the company
We’re passionate about promoting sustainable farming. For this, we turned to the coconut, one of the most versatile fruits in the world. We took the coconut’s husk, which is usually thrown away, to create a range of products that make your home and garden a more lush place. With our high-grade, peat free, organic coconut compost, we want to encourage a shift to peat-free gardens. We’ve also developed a range of sustainable, finely-crafted doormats from the coconut’s husk which will imbue your home with a warm, earthy vibe.
Contact info
11D, South Park Road, DN172BY, Scunthorpe, United Kingdom
- +44 207 1756 786
- hello@cocoandcoir.com
- cocoandcoir.com
4.3
Excellent
677 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent product
The website is easy to use, the rewards system is very useful and the product ( Coir Compost - 75L - 100% organic) is excellent and delivery is also good.
August 1, 2024
Reply from Coco & Coir
Thank you for your awesome review! We're glad you loved your purchase and loved the experience.
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Reply from Coco & Coir
Thank you for your review!
Reply from Coco & Coir
Thank you for your review!
Quick delivery service
Very good and prompt delivery service!
I will use their service again in future!!
July 25, 2024
Reply from Coco & Coir
Thank you, Pervin. We hope you're loving your purchase. :)
Reply from Coco & Coir
Thank you, Neil. We hope you're loving your purchase. :)
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The purchase delivery and everything…
The purchase delivery and everything was very smooth. Plus I love the product.
July 23, 2024
Reply from Coco & Coir
Thank you! We are super glad that you're loving your purchase. :)
Poor customer service
Terrible glitchy website led to me accidentally inputting the wrong address. I tried calling repeatedly to ask them to change the delivery address or give a refund. However no one answers their phone at anytime. It was also not possible to leave voicemail as their inbox was full. I emailed to ask them to change the address or cancel the order. They replied assuring me they would change the address. Shortly after this they sent me an email saying the order had been dispatched. When I checked I saw they hadn't changed the address, even though they had assured me they would. I then emailed them for a refund. Eventually they emailed to say they were sending me a replacement order (which I had not asked for). I waited for a week but got no dispatch notification. I emailed to ask if the replacement order was being dispatched. They emailed to say no order was being dispatched. I emailed for clarification and they just ignored me. I was excited to try their product but their customer service is terrible. Their website is also rough. If you want this product I'd buy it elsewhere, or order similar products from other suppliers.
July 28, 2024
Unprompted review
On time delivery, good product
On time delivery. Repeat order because previous purchase (all purpose compost) was great - as per the Which? review, works well as a sowing compost with high germination rates and strong plants.
July 22, 2024
Reply from Coco & Coir
Thank you, Harold! We are super glad that you're loving the All Purpose Compost :)
Reply from Coco & Coir
Thank you, Clive! We are super glad that you're loving your purchase. :)
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Reply from Coco & Coir
Thank you, Ian! We are super glad that you're loving your purchase and look forward to your next :)
Very fast delivery and product was what…
Very fast delivery and product was what I expected
July 18, 2024
Reply from Coco & Coir
Thank you, Charlotte! We are super glad that you're loving your purchase. :)
Great product
Great product, simply & safely packed & shipped in good time too.
Card packaging , thanks. Would recommend.
July 18, 2024
Reply from Coco & Coir
Thank you! We are super glad that you're loving your purchase. :)
good arrived quickly
July 17, 2024
Reply from Coco & Coir
Thank you for your review, Robin. We hop you're loving your purchase :)
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Coco & Coir All Purpose Compost
Coco & Coir All Purpose Compost - 75L
Without exaggeration, this product from this company is one of the best in the World. This is confirmed by it being constantly out of stock in the UK.
This coco coir has a PH of 6.4 most plants do very well with a PH between 6 and 6.5. Comes with free 6 week fertiliser. No more compost GNATS flies you get with regular organic compost flying around your Kitchen.
July 23, 2024
Unprompted review
Reply from Coco & Coir
Hello. Reading this just made our day :)
Fast feedback
After placing the order, the required quantity was not available. They immediately informed me and refunded the money
July 15, 2024
Reply from Coco & Coir
Hello! We regret the unavailability of the required quantity of your favourite product. We are working towards ensuring stocks do not run out.
Reply from Coco & Coir
Thank you, Elain! We are super glad that you're loving your purchase. :)
Reply from Coco & Coir
Thank you, Laura! We are super glad that you're loving your purchase :)
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Reply from Coco & Coir
Hi Nicola. We're glad your cacti are thriving :)
Reply from Coco & Coir
Thank you! We are super glad that you're loving your purchase :)
Very easy to work with
Very easy to work with. Increase in flowering. Reasonable prices.
June 24, 2024
Reply from Coco & Coir
Thank you, Matthew! We are super glad that you and your flowers are loving your purchase :)
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